Memory.dmp is too large

[Prasanna1976]

Hi,

For the first time my Xseries 345 server rebooted while its working. And its one of the main servers we have and all the users lost thier work. I checked all the event logs and i found that there was a memory dump. Unfortunatly the Memory.dmp is 3gb. And I am not sure how to open that and find the exact problem. Please advice me.

 

[bushwhacker]

mmm, it is better to purge that memory dump and start the fresh state again... it will take forever to find the problem...

 

[Prasanna1976]

Thanks for the reply. I can purge that memory dump. But how can I start it fresh again.

 

[cpc2004]

Hi,

If you want to find out the root cause of the crash, you have to analyze the full memory dump.

Install Windows Debugging Tools
1) Create folder c:\symbols
2) Download and install the http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
3) Locate your latest memory.dmp file- C:\windows\memory.dmp
4) open a CMD prompt and cd\program files\debugging tools for windows\
5) type the following stuff:

Code:
c:\program files\debugging tools>kd -z C:\windows\memory.dmp
kd> .logopen c:\debuglog.txt
kd> .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
kd> .reload;!analyze -v;r;!thread;lmnt;.logclose;q

You now have a debuglog.txt in c:\, open it in notepad and post the content to this thread.