Microsoft Word 07 freezes

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when i try to change the font in excel or word it freezes and then crashes. but it doesn't do this with power point or one note. i have reinstalled it, deleted the normal.dot thing but nothing seems to work. and yes i have done the Microsoft diagnostics but it says that it should be working fine. so it would be nice if some 1 knew why this happens and how to fix it
 
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