My admin user is deleted

By Ramesh j
Oct 13, 2013
  1. I have an issue with my computer. when I was browsing a particular site I downloaded a doc and after that there have been many JavaScript files created and running at every start up. (By the way,the antivirus escan ISS did give me a warning but before I could act on it the malware sneaked into(I guess) my computer . I have deleted the script files and prevented them from running at next start up through msconfig utility . Now the issue is that my control panel is missing from Start Orb and also when I right click to see the proprieties of "My computer" and "My Network places" it gives a mesage that "This operation has been cancelled due to restriction in effect on this computer-please contact system administrator". The admin user id is not found (there was no password for this id as only I was using it). I am unable to create any new user profiles and delete the affected usr profile. Is it possible to recover my PC?
    I ran anti virus, antimalware and dds as suggeted in the link
    I am attachinmg the dds log file after I ran it.

    Please see if u can help.

    Attached Files:

      File size:
      6.8 KB
  2. Broni

    Broni Malware Annihilator Posts: 54,258   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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