My computer performance has decreased

By Oddball · 5 replies
May 9, 2009
  1. I was going to add some extra RAM to my PC when all the sudden it crashed. So I let the professionals do the work, adding RAM and replacing my motherboard, but once I got the computer back it was slower than before... I can't play any PC games (Not even games from the 90's) And I can't play/watch flash animations/games or watch videos on YouTube without it lagging.
    Do you guys possibly know what the problem is?
    My new motherboard is an ASRock P4i65G - 2,66 GHz and I now have 2048 MB RAM
    Thanks// Oddball
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Please download and run HiJackThis:

    Do a "System Scan and save a log file"
    Save the log file to your Desktop, for easy access

    Then create a New Reply to this thread, and using this button => [​IMG] on the Reply toolbar, upload and attach the scan log to a new reply
  3. Oddball

    Oddball Topic Starter

  4. soulslayer

    soulslayer TS Rookie Posts: 32

    What motherboard did you have before they replaced it?
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    You have Malware installed !

    Please do a scan only with HijackThis
    Place a tick next to all the following entries
    Close any applications (except HijackThis) also close your web browser, and messenger
    Then select Fix to all:
    Listed in Red is malware !
    All above entries should be removed ie Fixed (both red and black)

    Close HijackThis

    Have a look at:
    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions


    Note: If you want your logs checked from completing the guide above, you will need to create a New Thread in the: Virus & Malware removal forum

    Good luck :grinthumb
  6. Oddball

    Oddball Topic Starter

    @ soulslayer
    I don't remember what motherboard it was, but it I do remember it had 2,67 GHz

    @ kimsland
    Thanks for the help, I really appreciate it!:grinthumb
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