My computer refuses to recognize any USB mass storage

By McDandal
May 20, 2014
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  1. I just bought a SanDisk Cruzer Glide 32G flashdrive and a PNY 8G, and when I plugged it in it shows it as a USB but it cannot get the driver software or anything. I'm running Windows Vista Premium

    Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable.

    Problem signature:
    Problem Event Name: PnPDriverNotFound
    Architecture: x64
    Hardware Id: STORAGE\Volume
    OS Version: 6.0.6002.
    Locale ID: 1033

    Any help would be awesome. All I'm trying to do is make one of the USB's a boot drive.
  2. oliverpowell

    oliverpowell TS Enthusiast Posts: 26

    Most removal media comes driver preinstalled and will automatically installs on the system as soon as you connect the storage media. See if you've any driver CD comes with your USB.

    Otherwise, you'll have to look on the manufacturer website to download and install drivers manually.

    Hope it may helps!!
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    1. Check if your USB Mass Storage driver is corrupt. See HERE
    2. Are these U3 drives? If so, check out the CD/DVD drivers too per that post

    Let me know and can take it from there

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