Need Help Troubleshooting

By thelost300
Apr 8, 2009
  1. Okay, so recently I built a system with some pretty nice stuff. I ordered all of it from, as I'm sure most of you are familiar with.

    The build looks something like this...

    CPU: AMD Phenom II Deneb X4 940 (3.0 Ghz)
    Video: Radeon HD 1950
    Sound: Creative Soundblaster Audigy SE
    Mobo: ASUS M3A79T-Deluxe
    Memory: 4GB OCZ Platinum DDR2 1066Mhz
    OS: Windows Vista Home Premium 64-bit

    Anyway, I booted the computer, ran fine and everything, when I noticed the video quality was poor. After some contemplation, I realized I had placed the card into a PCI-E x1 slot, instead of x16. Upon replacing the card in the proper slot, the video had gone out. I suspect the card received ESD sometime during the transfer, but I'm not totally sure it was the card.

    EDIT: The card was originally running in a PCI-E x16 slot, but the mobo runs it as a x1 slot.

    My brother recently sent me is old Radeon HD 4850, but unfortunately, it is missing somewhere in the postal service.

    Is there any way that I can tell if my card has received ESD or if it's a mobo/processor problem?

    Any help would be greatly appreciated.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Here's a pic: (click to maximize)
    Your card can't fit into a PCI-E x1 slot

    Anyway the best way to test is by installing another card
    Or possibly downloading a Motherboard diagnostic tool from your motherboard's support website (if the tool exists)
  3. thelost300

    thelost300 TS Rookie Topic Starter

    Yes, I understand it cannot fit into a PCI-E x1. But the motherboard runs it's four PCI-E slots with one slot used as the following:

    Blue Slot - x16
    Black Slot - x1
    Blue Slot - x16
    Black Slot - x1

    So, to make an edit, the mobo runs the x16 slot as x1.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

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