NIC card enables but cannot renew IP

[Jeanbe]

This is a Dell Dimension 2400 computer that had excessive spyware which was cleaned but the nic will not renew the IP. The following error was received "an operation was attempted on something that is not a socket"

I ran Dell diagnostic and the NIC passed and also reinstalled the NIC driver.

Any suggestions?

 

[raybay]

First try the Microsoft solution from their knowledgebase. Use this link:

http://support.microsoft.com/kb/817571

The solution in Method 1 works most of the time. If you need a registry editor, use Tweaknow, or download the simple and good RegCleaner by juoni Viourno at www.majorgeeks.com
Good luck.

 

[Jeanbe]

Thank you. That worked perfectly.