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No luck at removing Browser Hijacker

By DiamondHeat9
Jul 12, 2010
  1. A week or so ago I started having my Google searches redirected and used a few programs and found Backdoor.bot I removed it and the redirects stopped for a day or so but the problem returned. I ran my Norton, Ad-aware and I found this site. Using the 8-step removal I removed my temp files and used Malwarebytes' Anti-Malware Quick and Full scan with 0 results. I also have HijackThis logs if that would help any. I continued with the GMER (Safe Mode cause normal operations would restart my system) and DDS. Here are my logs.

    GMER - http://www.gmer.net
    Rootkit scan 2010-07-12 17:09:21
    Windows 6.0.6001 Service Pack 1
    Running: q2lwnveb.exe; Driver: C:\Users\LUISJR~1\AppData\Local\Temp\uxldiuod.sys

    ---- User code sections - GMER 1.0.15 ----

    .text C:\Windows\system32\svchost.exe[852] ntdll.dll!NtProtectVirtualMemory 773A8968 5 Bytes JMP 0082000A
    .text C:\Windows\system32\svchost.exe[852] ntdll.dll!NtWriteVirtualMemory 773A92A8 5 Bytes JMP 0084000A
    .text C:\Windows\system32\svchost.exe[852] ntdll.dll!KiUserExceptionDispatcher 773A99E8 5 Bytes JMP 0081000A
    .text C:\Windows\system32\svchost.exe[852] ole32.dll!CoCreateInstance 761EE188 5 Bytes JMP 0099000A
    .text C:\Windows\Explorer.EXE[1492] ntdll.dll!NtProtectVirtualMemory 773A8968 5 Bytes JMP 007E000A
    .text C:\Windows\Explorer.EXE[1492] ntdll.dll!NtWriteVirtualMemory 773A92A8 5 Bytes JMP 0083000A
    .text C:\Windows\Explorer.EXE[1492] ntdll.dll!KiUserExceptionDispatcher 773A99E8 5 Bytes JMP 007D000A

    ---- Devices - GMER 1.0.15 ----

    Device \FileSystem\fastfat \Fat 8F32BA7A

    AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 53,860   +370

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. DiamondHeat9

    DiamondHeat9 TS Rookie Topic Starter

    ComboFix Report Attached

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 53,860   +370

    How is redirection now?

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.


    Unless you installed Viewpoint Manager knowledgeably...
    Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.


    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:

    drivers32 /all
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
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