No Sound on Fujitsu Siemens v5535

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Hello

I am a mum with three kids and my fujitsu siemens v5535 laptop has lost its sound ability. I have done the basic checks on the control panel but to no avail. Any ideas to options?

Thank you

Millie x
 
Look in your device manager and see if you find any yellow asterisks in the list. If you find any, right-click on it and uninstall it... The line you are looking for may have to do with Realtek
 
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