sylbar1
Posts: 34 +1
Leave the admin name blank and hit enter as Tmagic650 said.
I found a couple of videos that walked me through the process that actually worked 90%, but there still is an Error message, so after working on this for over 8 hrs, I finally took it in today, and she's going to try to see if she can do a System Restore at the store, or something!
Thanks for all your help guys, appreciate it!