I have a user within AD who is getting a chinese popup error everytime he presses a key in excel for the 1st time or even outlook. However on the 2nd occasion everything is fine and it works well and no error occurs. I hvave done everything you can think of from a Full Uninstallation of the app + registry removals of Office 11 and Re-installation Checking that his AD I.D. has full rights within the Registry Re-created his profile both Locally and Server Side Re-installed the keyboard driver under his AD login Tested using regmon and filemon and seen few failures here and there and got the registry keys elsewhere and imported All of these still results with the user getting the popup error with Chinese Writing when the 1st key is pressed still Any of you guys came across this and resolved??