OLEACC.dll file not found

[stevenhomz]

Hi mike here is the first log

 

[stevenhomz]

and here is the second, hope this is what you need if not let me know

 

[mflynn]

That is what I needed!

Left Drag mouse and Copy for Pasting all text in the box below.
Make sure the slider bar goes to bottom from the @ to the end of the second exit.
Then paste to the black screen of an open command prompt.

@echo off
regsvr32 OLEACC.dll /u
regsvr32 OLEACC.dll
exit
exit

Reboot test for the issue!

Let us know.

Mike

 

[stevenhomz]

Ok tried that and when I pasted in the command prompt I got two message boxes appear at the same time on my desktop.
Both boxes are headlined RegSvr 32,

One says DIIRegisterServer in OLEACC.dll succeeded

the other reads The module OLEACC.dll was loaded but the call to DIIUnregisterServer Failed with error code 0x8002801 c.

 

[mflynn]

Reboot and test for problem!

Do you have your Vista CD?

Mike

 

[stevenhomz]

Yeah somewhere

 

[stevenhomz]

I rebooted and re run the test and the same thing happened with the same error code

 

[mflynn]

But what happened when you rebooted?

Do you know the date that this issue first happened?

Go to System Restore look at the restore points and see if you can find one right before this happened.

Mike

 

[stevenhomz]

My computer started up as normal and dont really know when it first happened but my computer is only 2 months old

 

[mflynn]

What I meant was restart and try to incur the OLEACC.dll error.

Is it fixed?

To check Restore points

Start-programs-Accessories-System Tools-System restore
Restore my Computer to an earlier date.

Is there a dtae here before the OLEACC.dll error?

Mike

 

[stevenhomz]

I have restored my system to the furthest date back possible which was the 11/02/2009 and tried the command prompt again. Now I get two errors one the same as before and now a new error code which is 0x80020009.

 

[stevenhomz]

I havent had the oleacc.dll message for a while but I avoided using the software that started having the problem with it.

 

[mflynn]

I said check I did not mean for you to restore!

Did you confirm the error was still there before restoring as I asked above?

Alright find the Vista CD put in CD.

Start-Run
type
sfc /purgecache
click OK or hit Enter key

then when it closes

type
sfc /scannow
click OK or hit Enter key

This could take a while wait for progress bar to finish!

Mike

EDITED: ReRead above

 

[stevenhomz]

I tried that nothing much seemed to happen it looked like a command prompt box fashed up for half a second after I press enter each time but no progress bar

 

[mflynn]

OK I made a typo

Had a period where the Slash (/) should be.

I corrected it above!

The Purgecache should only flash.

But the Scannow should run.

Mike

 

[stevenhomz]

Ok thanks tried it corrected and it seemed to have worked, it was taking a while so I left my computer and on return the scan had disappeared, so I guess it worked fine. What was it I just did? and did you find anything useful in those logs I attached?

 

[mflynn]

An SFC (System File Checker) checks for missing or incorrect files on the HD OS and replaces them with the correct files from the CD among other things.

Remove CD.

Reboot test for the OLEACC.dll file not found and let us know!

Mike

 

[stevenhomz]

Just rebooted and opened the start menu

Typed in OLEACC.dll in the search bar and its there.

Looks like its fixed the problem at last

Do you know what caused it and how to avoid it again

Thanks alot Mike you've spent alot time helping me out

Its much appreciated

 

[mflynn]

The file is a legit Windows system file and is supposed to be there!

But is not supposed to pop an error.

Some install program did it likely a game.

Not much you can do to keep it from happening again.

It is rare here on TS I haven't run across another one.

Could not even be the game or program itself but a Virus scanner or etc interfering with the install.

Glad it is fixed glad I could help!

Mike

 

[stevenhomz]

Hi Mike

Just tried installing new software from a dvd and got the dreaded OLEACC.dll error message again.

So it has'nt been repaired unfortunatley so i think I may have to uninstall and reinstall vista.

Do you think this will be the best option and any tips on the easiest way to do it?

 

[mflynn]

Is this the same CD that caused it before?

Mike

 

[stevenhomz]

No completly different brand new software