PAGE_FAULT_IN_NONPAGE_AREA would this be symantec's AV.

[lewekleonek]

Hi,
One of my old system's crashed - turned out to be a faulty HDD.
I've replaced the hard drive; re-installed Windows XP SP2.
But when I continued to build the system - installing all drivers and utilities system started crashing with BSOD showing: PAGE_FAULT_IN_NONPAGE_AREA error message.

Hardware specs:
ASUS P4PE motherboard BIOS rev. 1007
1 stick of generic PC-2700 512MB RAM
Intel P4 2.4 GHz / 533 FSB CPU
Video card - ASUS v6600 - GeForce 256 w/32 MB
Using on-board sound.
Network: on-board 1G Ethernet (broadcom)
HDD 60GB Maxtor - PATA 2MB cache.

Software specs and order of install:
1) OS - Windows XP SP2 Pro slip-streamed.
2) Drivers:
a) Intel INF chipset driver(latest from Intel site for 845 chipset) - reboot.
b) Intel Application Accelerator v.2.3 - reboot.
c) Broadcom 1G Ethernet driver - from Broadcom's site - 57xx.
d) Audio driver for AD1985 from ASUS download site - the latest - reboot.
3) All Windows XP updates and patches from update.microsoft.com - x * reboot.
4) Symantec AV Corporate v.10 - reboot.
5) Nvidia drivers update from Microsoft update site - reboot.
6) Attempt to boot system ... no luck due to corrupted registry file - cannot load C:\WINDOWS\system32\config\SYSTEM file.
The above problem has been fixed with running chkdsk /r in recovery console.
7) Boot into Windows XP - working now but cannot install anything else due to the following error.

PAGE_FAULT_IN_NONPAGE_AREA BSOD

Here is my debug log; can someone confirm that symantec's AV is the culprit (SYMEVENT.SYS); or could this be hardware.
BTW: m/b temperature 28 deg C; CPU temperature is in the range 39-42 deg C.

 

[cpc2004]

Hi,

It is unlikely the culprit is Norton AV unless you have 7 to 8 minidumps and they all crash with the same failing instruction address. Probably it is faulty ram. Run memtest to stress test the ram.

 

[lewekleonek]

It was Symantec's AV

Hi,
It turned out to be a rushed software install gone bad. One big adivse to everyone: install all the software one by one.
I did a thing or two wrong when I was re-installing OS on this box. I've installed drivers for nVidia and Symantec AV at the same time. I don't remember the exact timing but the machine just kept on crashing after this.

I've re-installed Windows XP SP2 + patches + all required software. Then on the very end I did install Symanted AV 10. System is running solid as a rock. I am currently executing Prime95 Torture Test.