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PAGE_FAULT_IN_NONPAGE_AREA would this be symantec's AV.

By lewekleonek
Nov 13, 2005
  1. Hi,
    One of my old system's crashed - turned out to be a faulty HDD.
    I've replaced the hard drive; re-installed Windows XP SP2.
    But when I continued to build the system - installing all drivers and utilities system started crashing with BSOD showing: PAGE_FAULT_IN_NONPAGE_AREA error message.

    Hardware specs:
    ASUS P4PE motherboard BIOS rev. 1007
    1 stick of generic PC-2700 512MB RAM
    Intel P4 2.4 GHz / 533 FSB CPU
    Video card - ASUS v6600 - GeForce 256 w/32 MB
    Using on-board sound.
    Network: on-board 1G Ethernet (broadcom)
    HDD 60GB Maxtor - PATA 2MB cache.

    Software specs and order of install:
    1) OS - Windows XP SP2 Pro slip-streamed.
    2) Drivers:
    a) Intel INF chipset driver(latest from Intel site for 845 chipset) - reboot.
    b) Intel Application Accelerator v.2.3 - reboot.
    c) Broadcom 1G Ethernet driver - from Broadcom's site - 57xx.
    d) Audio driver for AD1985 from ASUS download site - the latest - reboot.
    3) All Windows XP updates and patches from update.microsoft.com - x * reboot.
    4) Symantec AV Corporate v.10 - reboot.
    5) Nvidia drivers update from Microsoft update site - reboot.
    6) Attempt to boot system ... no luck due to corrupted registry file - cannot load C:\WINDOWS\system32\config\SYSTEM file.
    The above problem has been fixed with running chkdsk /r in recovery console.
    7) Boot into Windows XP - working now but cannot install anything else due to the following error.


    Here is my debug log; can someone confirm that symantec's AV is the culprit (SYMEVENT.SYS); or could this be hardware.
    BTW: m/b temperature 28 deg C; CPU temperature is in the range 39-42 deg C.
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    It is unlikely the culprit is Norton AV unless you have 7 to 8 minidumps and they all crash with the same failing instruction address. Probably it is faulty ram. Run memtest to stress test the ram.
  3. lewekleonek

    lewekleonek TS Rookie Topic Starter Posts: 55

    It was Symantec's AV

    It turned out to be a rushed software install gone bad. One big adivse to everyone: install all the software one by one.
    I did a thing or two wrong when I was re-installing OS on this box. I've installed drivers for nVidia and Symantec AV at the same time. I don't remember the exact timing but the machine just kept on crashing after this.

    I've re-installed Windows XP SP2 + patches + all required software. Then on the very end I did install Symanted AV 10. System is running solid as a rock. I am currently executing Prime95 Torture Test.
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