Solved Parent's computer slowed by malware/spyware
- Thread starter KyleP
- Start date
Broni
Posts: 56,041 +516
Uninstall:
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
=====================================
Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/
====================================
Update Adobe Reader
You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
==================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
=====================================
Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/
====================================
Update Adobe Reader
You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.
==================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following:
Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Post resulting log.
2. Now, we'll remove all tools, we used during our cleaning process
Clean up with OTL:
- Double-click OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
3. Make sure, Windows Updates are current.
4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC) weekly.
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. (Windows XP only) Run defrag at your convenience.
11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
13. Please, let me know, how your computer is doing.
I uninstalled the old java, udpated flash, and updated adobe reader. This process took a long time because of issues such as freezing, but it all got done. I also ran the OTL fix. Here is the resulting log. I noticed it said error creating restore point so I wasn't sure whether or not to run cleanup yet.
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Administrator.BRAIN
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: NetworkService
->Temp folder emptied: 16000 bytes
->Temporary Internet Files folder emptied: 134 bytes
User: Owner
->Temp folder emptied: 30026465 bytes
->Temporary Internet Files folder emptied: 18166452 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 492 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 193655 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 78642514 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 121.00 mb
[EMPTYFLASH]
User: Administrator
->Flash cache emptied: 0 bytes
User: Administrator.BRAIN
User: All Users
User: Default User
User: LocalService
User: NetworkService
User: Owner
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
[EMPTYJAVA]
User: Administrator
User: Administrator.BRAIN
User: All Users
User: Default User
User: LocalService
User: NetworkService
User: Owner
->Java cache emptied: 0 bytes
Total Java Files Cleaned = 0.00 mb
Error creating restore point.
OTL by OldTimer - Version 3.2.55.0 log created on 08022012_184507
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Administrator.BRAIN
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes
User: NetworkService
->Temp folder emptied: 16000 bytes
->Temporary Internet Files folder emptied: 134 bytes
User: Owner
->Temp folder emptied: 30026465 bytes
->Temporary Internet Files folder emptied: 18166452 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 492 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 193655 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 78642514 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 121.00 mb
[EMPTYFLASH]
User: Administrator
->Flash cache emptied: 0 bytes
User: Administrator.BRAIN
User: All Users
User: Default User
User: LocalService
User: NetworkService
User: Owner
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
[EMPTYJAVA]
User: Administrator
User: Administrator.BRAIN
User: All Users
User: Default User
User: LocalService
User: NetworkService
User: Owner
->Java cache emptied: 0 bytes
Total Java Files Cleaned = 0.00 mb
Error creating restore point.
OTL by OldTimer - Version 3.2.55.0 log created on 08022012_184507
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
I reset the restore points and ran a defrag that took quite a while to complete. The system seems to be running much smoother now, but is still rather slow at times when opening some programs. I am looking into possibly installing some more ram as you suggested in an earlier post.
Similar threads
Latest posts
-
8BitDo updates gamepads with drift-proof hall-effect analog sticks- GodisanAtheist replied
