PC freezes mostly during games

By MrDismal
Jul 12, 2017
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  1. Hey guys,

    Yet another PC crash post.
    Looking to find out what is causing these crashes to my Windows 10 PC during games (hopefully this one's simple to rectify).

    Symptoms include:
    • Start a game (any game), within minutes the game will crash.
    • AMD Crimson Settings program stops responding and needs to be restarted.
    • Get random error messages like 'Display driver amdkmdap stopped responding'.
    • On fewer occasions I'd just be on the desktop with Chrome open and the whole PC will lock up, and have to do a manual reset.
    • I've even seen brown colored vertical lines cover my whole screen (I can't remember if this was during a game or not).

    The only way to solve this (most of the time) is to (from a fresh windows boot-up) start up a game, it crashes within minutes of game play to desktop. I'll kill AMD Settings Crimson program and run the game again.

    This usually gives me a good amount of game play time. Sometimes I'll have to do these steps twice.

    System Specs:
    • Windows 10 Home
    • Radeon Software Version 17.1.1 (Crimson ReLive)
    • Intel Core i7 960
    • Gigabyte GA-X58A-UD3R MB
    • RAM: Kingston 2GB, PC3-10600 DDR3
    • RAM: Kingston 2GB, PC3-10600 DDR3
    • RAM: Kingston 8GB, PC3-12800 DDR3
    • XFX AMD R9 280x black edition (factory overclocked)
    • Antec 750W TruePower ATX Power Supply (From what I've read it's a good PSU

    Things I have tried:
    • Downgraded from latest AMD driver to a 'more stable one' using a driver cleaner etc.
    • Ran CHKDSK on HDD
    • Ran MemTest v5 and did 4 passes with 0 errors. It thankfully created a log file which I have attached in case I'm reading incorrectly. (Link below)
    • Turned off power saving modes for HDD and other stuff
    • Turned off Link State Power Management off for PCI-E in Power Options
    • BIOS up-to-date
    • Virus / Malware scanned
    • Not running any heavy firewall stuff, just basic windows Defender
    Log file:
    http://s000.tinyupload.com/index.php?file_id=90226650934804713237

    Are there any other things to try?

    I'm thinking I'm going to have try a full reformat and fresh install of windows and install all drivers suitable to windows 10. I expected this would of worked automatically from my upgrade from 7.

    Just seeing if there's anything to try before doing this.
     
  2. MrDismal

    MrDismal TS Rookie Topic Starter

    I also forgot to mention that I have tried down-clocking the GPU to no avail.

    I ran sfc /scannow in Safe Mode to 100% no issues there. After that I ran chkdsk C: /f /r /x and missed what the screen said but it booted me back into windows without any error messages so I'm guessing that it was all good.
     
  3. 3nigmatic

    3nigmatic TS Rookie Posts: 16

    Does the PC lag when the PC is connected to power?
     

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