Please help...internet not working

By whitestripes184
Oct 24, 2010
  1. My internet was working fine in the morning then web pages just stopped connecting a couple of hours ago. I have a dell xps I bought in 2006. I want to run virus and malware removal at the top of this thread but I cannot connect to the internet. My signal strength is excellent and status is connected but FireFox and IE won't work. I'm typing this on my phone while running a scan with AVG free. What should I do?
  2. Broni

    Broni Malware Annihilator Posts: 54,260   +383

    Welcome aboard [​IMG]

    See, if you can connect in Safe Mode with Networking.
    Is this wired, or wireless connection?


    1. Click Start>Run (Start>"Start search" in Vista).

    2. Type in (or copy and paste):

    cmd /c ping>%temp%\$.$&notepad %temp%\$.$

    and press Enter.

    3. Notepad will open.

    4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
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