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Please help

By mazza32 ยท 4 replies
May 6, 2008
  1. I have been here before with problems and did everything you said but my system is still not working right.

    I have also gone through your prelimenary post and did all in that.

    For some reason the remove programs in add/remove programs has dissapeared AND for somereason all these files are popping up for when I havent put them there.

    I have included a screen shot of files within a folder which just appeared out of nowhere.

    Don't know whether attachment worked as computer playing up:-(

    Many thanks:)

  2. mazza32

    mazza32 TS Rookie Topic Starter Posts: 16

    Here is my hijack this file

    see attached
  3. mazza32

    mazza32 TS Rookie Topic Starter Posts: 16

    Hi again

    I tried again to upload a screenshot of the folders being created with NO luck:-( The names of some of them are:
    ACPI Fixed Feature button, ACPI Sleep Button
    CD Rom Drive, Communications Port, Disk Drive, HID keyboard Device, HID complaint consumer control device #1, HID compliant mouse, Advanced Controllable Interrupt Controller, Direct Memory Access controller ECP Printer Port and soooo many more. Please help!!!!
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Not a malware expert, but I'd do this:

    Try un-installing PrintScreen

    Actually download Startup Control Panel and untick everything on every tab

    Also you have ccsvchst.exe which is a Symantec Service Framework Executable from Symantec Corporation belonging to Symantec Security Technologies. (Is Norton removed?)

    Once you restart again, you can go back to the Startup program and re-enable AVG Antivirus
    Restart again - update AVG - and do a full scan
  5. mazza32

    mazza32 TS Rookie Topic Starter Posts: 16

    Hi Kimsland

    Thank you for helping. Did all that BUT everytime I tried to uncheck AVGspyware and Norton it just produced another???? I dont have Norton installed though at least I cant find it anywhere. My remove option from add/remove programs does not exist anymore and I can't update AVG it wont allow me. All very frustrating.
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