Problem event name: BlueScreen

[kathylynngar]

I have no clue what happened, but this is the msg I had afterwards. Can anyone explain it to me? Thank you!

Windows has recovered from an unexpected shutdown....


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 24

BCP2: B95397E0
BCP3: B95394DC
BCP4: 89EF7C43
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

 

[Route44]

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.