Hey guys, having a weird issue with a new gaming PC that I just built. I've asked around and even taken it to a local PC shop to be looked at. So far nobody has been able to identify the problem.
So the PC basic specs are I9 10900K, ASUS ROG MAXIMUS XII HERO (WI-FI) LGA 1200 Intel Z490 SATA 6Gb/s ATX Intel Motherboard, G.SKILL Ripjaws V Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Intel XMP 2.0 Desktop Memory Model F4-3600C16D-32GVKC, EVGA SuperNOVA 850 G3, 220-G3-0850-X1, 80+ GOLD, 850W Fully Modular, EVGA ECO Mode with New HDB Fan, Includes FREE Power On Self Tester, Compact 150mm Size, Power Supply. Unfortunately, like most gamers I haven't been able to get a newer video card, so stuck with a MSI 2600 for now. Using Intel 660p Series M.2 2280 1TB PCIe NVMe 3.0 x4 3D2, QLC Internal Solid State Drive (SSD) SSDPEKNW010T8X1 for my M.2.
The problem.... The computer is freezing after a while in use, ballpark hour'ish. All temps are in 28-32c range except video card which runs pretty constant 60 degrees while gaming. When the computer "freezes", it still allows me to move the mouse around. No blue screens. When I hover the mouse over an icon, the icon "pop up" will come up but clicking on any option does nothing. After a minute or so tho, the pop up ability goes away and it's basically full on lockup at that point. Computer has to be manually restarted by holding power button, nothing else with do anything. Another somewhat odd point is the game I'm playing will sometimes vanish. After so many crashes, it will actually erase the whole game save. The game is on Steam, so if I'm playing game file #4, it will erase #4 but all the other saves will remain. The sleep function for hard drive and such is set to "never". Routine now is basically play for 45ish mins, save, exit Steam and turn off computer. I can then turn it right back on and play another 45 mins.
I did buy a new M.2 with a heat sink to see if maybe it was getting hot, but the motherboard won't allow that large of M.2 to fit. I did move the M.2 to a different spot as motherboard has 3 locations that can be used. Using "SpeedFan" and MSI Afterburner to monitor temps and have that up on second monitor so I can see if there was an increase or spike to cause the lock up which there hasn't been.
Thanks in advance for any suggestions.
So the PC basic specs are I9 10900K, ASUS ROG MAXIMUS XII HERO (WI-FI) LGA 1200 Intel Z490 SATA 6Gb/s ATX Intel Motherboard, G.SKILL Ripjaws V Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Intel XMP 2.0 Desktop Memory Model F4-3600C16D-32GVKC, EVGA SuperNOVA 850 G3, 220-G3-0850-X1, 80+ GOLD, 850W Fully Modular, EVGA ECO Mode with New HDB Fan, Includes FREE Power On Self Tester, Compact 150mm Size, Power Supply. Unfortunately, like most gamers I haven't been able to get a newer video card, so stuck with a MSI 2600 for now. Using Intel 660p Series M.2 2280 1TB PCIe NVMe 3.0 x4 3D2, QLC Internal Solid State Drive (SSD) SSDPEKNW010T8X1 for my M.2.
The problem.... The computer is freezing after a while in use, ballpark hour'ish. All temps are in 28-32c range except video card which runs pretty constant 60 degrees while gaming. When the computer "freezes", it still allows me to move the mouse around. No blue screens. When I hover the mouse over an icon, the icon "pop up" will come up but clicking on any option does nothing. After a minute or so tho, the pop up ability goes away and it's basically full on lockup at that point. Computer has to be manually restarted by holding power button, nothing else with do anything. Another somewhat odd point is the game I'm playing will sometimes vanish. After so many crashes, it will actually erase the whole game save. The game is on Steam, so if I'm playing game file #4, it will erase #4 but all the other saves will remain. The sleep function for hard drive and such is set to "never". Routine now is basically play for 45ish mins, save, exit Steam and turn off computer. I can then turn it right back on and play another 45 mins.
I did buy a new M.2 with a heat sink to see if maybe it was getting hot, but the motherboard won't allow that large of M.2 to fit. I did move the M.2 to a different spot as motherboard has 3 locations that can be used. Using "SpeedFan" and MSI Afterburner to monitor temps and have that up on second monitor so I can see if there was an increase or spike to cause the lock up which there hasn't been.
Thanks in advance for any suggestions.