"Pxe-e61: media test failure" error help

By shoeman ยท 7 replies
Mar 12, 2011
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  1. Have a "pxe-e61: media test failure, check cable" error on a toshiba satelitte L455-S5975, Windows 7

    Had to replace hard drive because orginal failed. Changed BIOS to boot CD/DVD drive first, then hard drive second, to load Windows. When I started laptop I received "pxe-e61: media test failure, check cable" error. I changed BIOS to load the hard drive 1st, CD/DVD 2nd. same issue.
    - BIOS does identify both HDD & CD/DVD drives.
    - CD/DVD drive was working correctly right before the old HDD failed.

    What else can I do?

  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    Go into your Bios and see if Network is in the boot order and disable it. Then try to boot again and post back what happens.
  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    Your HD is not bootable else it would have. Consequently, BIOS looks elsewhere,
    finds none and attempts the last resource - - the network which takes very special
    setup to make work.
  4. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    Jobeard is quite correct (why didn't I think of that).

    With that in mind your boot sector may have a virus or it is corrupt, or, the hard drive is faulty (I know you have recently replaced it but even new hardware can go wrong).

    Follow this guide to fix the boot sector.

    If this does not fix the problem then run the hard drive diagnostics, as follows:

    See how this goes and post back the results.
  5. shoeman

    shoeman TS Rookie Topic Starter

    HDD diagnostic

    Ran hard drive diagnostic, it didn't finish. Gave me a:

    "Loading DFT . . .
    DPMI Error (001): Insufficient memory for initialization".

    Is this indicating I have a RAM issue too?
  6. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    That could be the problem.

    Run this test to check the memory.

    Just to confirm, you never got as far as reinstalling windows on the new drive? Have you tried any other boot disc in the CD drive?

    What were the symptons that convinced you the old hard drive had failed?

  7. shoeman

    shoeman TS Rookie Topic Starter


    Check RAM stick in another Toshiba Laptop. Works fine.
    The original Hard drive gave a S.M.A.R.T. imminent failure warning. After hitting F1 the laptop starts to load windows then locks up with a Pointer on blank screen.

    I used the Windows 7 repair disk (I created when I first bought the laptop) that's when the "pxe-e61: media test failure, check cable" error first showed up.

    I hooked the old hard drive to my other laptop with a 'USB to SATA/IDE adapter cable' it read up after about 30 minutes but the drive indiated it needed to be reformated. The disk space screen indicated there was 0GB used and 0GB free.

    ** Here's an update: when you mentioned another boot disk above, I inserted my Windows XP CD which started to load! (go figure, RAM checks good!) So I reinserted the Windows 7 repair disk, it loads too! ??

    Now I have a diffrent issue:
    The Windows 7 Recovery disk gives me 2 options: Enter 'TOHIBA Recovery Wizard' or "System Recovery Options'.
    - The Recovery Wizards asks me to insert the Media disk, this apperantly is not the System image disks I have. I tried them, they don't work.
    - The System recovery Option does ask for the Image disks, this is not as easy as inserting the disks and hitting ENTER. It's asking me to install a driver?

    I can find help in the forum to 'make' the image disks, but not how to 'use' them. Any help in that area?

    Thanks for your help so far. :)
  8. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    In order to get the image you saved back onto the hard drive you have to use System Restore. Follow the directions in the appropriate part of this guide.


    For a clean install:
    If you are going to use a Windows 7 disc that should run without a problem but if you use Windows XP and your hard drive is SATA you will have to get the SATA drivers and integrate them into the XP disc or you will have to use an external floppy disc drive to load the drivers. This will show how to integrate the drivers with the disc. You should be able to get the drivers for this at the Toshiba site, they will probably be listed as RAID.


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