Ram Issue

By Chamleon ยท 6 replies
Oct 27, 2007
  1. having problems with my RAM i just bought a new 1gb stick to upgrade my system to 2gb... well when i put the new stick in the system doesn't start up so i took both out and put the new stick in by itself and it works... did the same thing with the old one and it worked.. but as long as they are in together it doesn't work...

    the old memory is DDR2 PC2-4200
    the new memory is DDR2 PC2-5300 (couldn't find another 4200 at bestbuy)

    i've looked in the bios for some way to check the ram frequency because i know they are supposed to operate at the same freq. or they won't work... but there is no option in the bios to change that... so i'm at a loss of what to do to make this memery work.. here are the specs of my system from Belarc Advisor

    Windows XP Home Edition Service Pack 2 (build 2600)

    System Serial Number: 2069290402335
    Enclosure Type: Notebook

    1.73 gigahertz Intel Core 2 Duo
    64 kilobyte primary memory cache
    2048 kilobyte secondary memory cache

    Board: COMPAL HEL8X
    BIOS: COMPAL 116B 01/23/2007

    1022 Megabytes Installed Memory

    Slot 'M1' has 1024 MB
    Slot 'M2' is Empty
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Did you try them in both combinations? Sometimes it works only in a certain order of sticks.

    Do you have any options in BIOS about memory timings? More memory modules mean more latency and you may have to increase the timings.

    A BIOS update may be something to check out.
  3. Chamleon

    Chamleon TS Rookie Topic Starter

    i have tried them in combinatinos and sometimes it works then when i shut the computer down i have to open it back up and change them around several times before it works again.... and yes i've looked in the bios and i couldn't find anything to adjust the RAM timing or anything and i can't seem to find a bios update for this motherboard...
  4. Chamleon

    Chamleon TS Rookie Topic Starter

    ok so i've searched every where for a bios update for a COMPAL motherboard and i can't find it anywhere... the only thing i can come up with is that pheonix itself (which is the bios spalsh screen that pops up on startup) is its own brand and has its own sight to download bios but i don't know what version i have or what i should update it too to try to get this memeory problem solved... any help would be greatly appreciated...
  5. Rik

    Rik Banned Posts: 3,814

    You should never ever mix ram speeds unless you like having problems with your pc. Run it with just your new ram and save up for a second stick if you really need to have 2 gig.
  6. Chamleon

    Chamleon TS Rookie Topic Starter

    yea i thought that would be the problem but no one carries 4200 around where i live its a very small town and i'm tryin to get the laptop working for a family member so i can't just order it and wait for it to get here because i'll be gone before then but looks about like my only option... thanks for the help guys....
  7. Rik

    Rik Banned Posts: 3,814

    If 2 gig is needed then that family member is just going to have to wait!
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