You run both PC-Cillin and Norton/Symantec, NOT a very good idea. They will only interfere with each other.
Get rid of the worst evil-doer: Norton/Symantec bloatware rubbish.
Can't get info in this ESM stuff, I can't read Japanese.
First
Read: Only use these HJT-instructions when asked!
/R/ unRegister the xxx.DLL in that line
Transfer the text from between these dotted lines underneath to between the dotted lines of that post.
Make sure to follow
ALL instructions
in SEQUENCE, and in HiJackThis tick/fix
ALL lines indicated here!
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O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
These IP-numbers are from your internal network/router, they could interfere with your Internet access.
You must decide if you want to fix these O17s
O17 - HKLM\System\CCS\Services\Tcpip\..\{0127B111-1A08-406E-A2E1-87952801D1DA}: NameServer = 192.0.0.3,192.0.0.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{0127B111-1A08-406E-A2E1-87952801D1DA}: NameServer = 192.0.0.3,192.0.0.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{0127B111-1A08-406E-A2E1-87952801D1DA}: NameServer = 192.0.0.3,192.0.0.4
O18 - Protocol hijack: cdo - >IT00H20MH8IH5-1HT1G8IT{-H0N0HFIH62PH}
O18 - Protocol hijack: its - >IT14H2N1HBIH8-1HT0GAIT{-H000H8IH49PH}
/R/ O20 - Winlogon Notify: ShellScrap - C:\WINNT\system32\
fpj6031se.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
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STOP using that crappy IE (other than for Windows-updates) and install Firefox from www.getfirefox.com
See also the
Read:.. rootkit post at the top of this forum.