Reformatted friends computer with windows xp pro.
His ethernet connection on the computer doesn't work so he has an ethernet to USB adapter. So his set up looks like this.. Modem to router to adapter to computer via USB.
He has a Motorola sb5101 modem, does he need to install modem drivers?
We've tried to get drivers for this modem for awhile now and came up with nothing. The closest we got is the drive given from the motorola website but it gives you a zip file with 6 files in it and none of them or .exe files to install.
Now on my personal computer there was nothing to even install for my modem it just works... so I'm not sure if the drivers are even needed for this to work.
Modems as in high speed modems don't have or need drivers, they don't get installed they just pass internet provisioned on cable or copper to a computer a hub or a router.
The only drivers needed or provided with high speed modems are when the modem has a "USB out' port used in case the computer has no Ethernet port, USB ports on the high speed modems are not recommended and are slower than the Ethernet ports.
You are not connecting directly to the modem, you are connecting to the router and the router is already setup and working, the only driver you need is for the USB to Ethernet adapter you bought since his integrated LAN does not work. Don't even consider the modem since it has nothing to do with your computer or his.
If the needed lights on the modem are lit as in Internet, Sync, Data, the modem is operating perfectly.
FYI
High speed modems are setup in few different ways.
If they are just OPEN, a network connection (PPPoE) has to be made in Windows with login (Authentication) to the ISP and needs to be executed to connect to internet.
Almost all XDSL modems, need user name and password
Almost all Cable modems don't need user name and password
Some XDSL ISPs pre setup the modem with user name and password, in this case, PPPoE connection is not required in Windows or the router.
If the modem is not setup by the ISP, the user can log in to it the same way you log in to a router and set it up or the tech support guy can connect to it from where ever he is and set it up.
Cable modems again don't require this with most Cable ISPs.
Since routers are common these days, no one ever sets up the PPPoE connection through Windows any more, they either set the router with PPPoE or Dynamic DHCP/ Automatic depending on XDSL or Cable and how the modem is setup.
Most ISP have gone modem wireless router all in one kinda device some even with VoIP.
No one does anything to moidems these days any more again since routers are widly used.
/FYI
Undo what ever you did trying to install modem drivers, all you did was installed the USB driver for the computer to recognize the USB port on the modem and that can and is possibly causing conflicts. All you needed was the USB to ethernet drivers for the adapter you bought.