Hello and welcome to Techspot.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Messenger
Close the services window.
If that doesn`t solve your problem, please post back.
Regards Howard :wave: :wave: