Solved Remote virus?

T

theRadiantChild

Posts: 424   +0
I am doing a remote virus removal for a guy I work with. (Same guy as before). I did a full mbytes scan and cleaned 15 objects. How would I go about doing the other steps since you have to kill the internet connection? Any suggestions?
Thanks!
 
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.04.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
Doug :: HOME-3D1248C5BB [administrator]

2/3/2012 11:09:23 PM
mbam-log-2012-02-03 (23-09-23).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 285005
Time elapsed: 5 hour(s), 33 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 3
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEBF} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CC3D8FE-F0E0-4DD1-A69A-8C56BCC7BEC0} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4A7C84E2-E95C-43C6-8DD3-03ABCD0EB60E} (Adware.SmartShopper) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
C:\Documents and Settings\T and M\Application Data\Smart-Shopper (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\dwld (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\res2 (Adware.SmartShopper) -> Quarantined and deleted successfully.

Files Detected: 9
C:\Documents and Settings\Tracy\Local Settings\Application Data\mbp.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\Documents and Settings\Tracy\My Documents\D4R7ia.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\Config.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db\Aliases.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\db\Sites.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\dwld\WhiteList.xip (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report\aggr_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\report\send_storage.xml (Adware.SmartShopper) -> Quarantined and deleted successfully.
C:\Documents and Settings\T and M\Application Data\Smart-Shopper\cs\res2\WhiteList.dbs (Adware.SmartShopper) -> Quarantined and deleted successfully.

(end)
 
Based on the mbytes should his system be clean now? I'm running a MS security essentials full scan as well. The kaspersky root scan didnt find anything either.
 
when first running GMER it did not do an auto scan so I clicked SCAN myself. His computer is slow as sh*t. Scans have been taking awhile it seems
 
GMER found rootkit activity. Heres log:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-02-06 03:02:45
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_2B020H1 rev.WAH21PB0
Running: 75oxo8p9.exe; Driver: C:\DOCUME~1\Doug\LOCALS~1\Temp\fxnyapoc.sys


---- System - GMER 1.0.15 ----

SSDT Lbd.sys ZwCreateKey [0xF858787E]
SSDT Lbd.sys ZwSetValueKey [0xF8587BFE]

---- Kernel code sections - GMER 1.0.15 ----

? Lbd.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[1040] SHELL32.dll!StrStrW 7C9CEE90 8 Bytes [E0, 10, 60, 19, 00, 11, 60, ...] {LOOPNZ 0x12; PUSHA ; SBB [EAX], EAX; ADC [EAX+0x19], ESP}

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 EUBKMON.sys
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 eubakup.sys (Disk Backup Driver/CHENGDU YIWO Tech Development Co., Ltd)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 EUBKMON.sys
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 eubakup.sys (Disk Backup Driver/CHENGDU YIWO Tech Development Co., Ltd)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- Processes - GMER 1.0.15 ----

Library C:\Program (*** hidden *** ) @ C:\WINDOWS\Explorer.EXE [1040] 0x03500000

---- EOF - GMER 1.0.15 ----
 
DDS and ATTACH Logs

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Doug at 3:11:40 on 2012-02-06
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.191 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TeamViewer\Version7\TeamViewer.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe
C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\TeamViewer\Version7\tv_w32.exe
C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
c:\program files\teamviewer\version7\TeamViewer_Desktop.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [Google Update] "c:\documents and settings\doug\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [NWEReboot]
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [EaseUs Watch] "c:\program files\easeus\todo backup\bin\EuWatch.exe"
mRun: [EaseUs Tray] "c:\program files\easeus\todo backup\bin\TrayNotify.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: taxslayer.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.2.1 172.27.35.1
TCP: Interfaces\{E67B813D-9404-48FB-BAD5-AAB39771198E} : DhcpNameServer = 192.168.2.1 172.27.35.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [2011-8-19 38920]
R0 EUBKMON;EUBKMON;c:\windows\system32\drivers\EUBKMON.sys [2011-8-19 42376]
R1 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [2011-8-19 16008]
R1 EUFDDISK;EUFDDISK;c:\windows\system32\drivers\EuFdDisk.sys [2011-8-19 184072]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R2 EaseUS Agent;EaseUS Agent;c:\program files\easeus\todo backup\bin\Agent.exe [2011-8-19 60040]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R2 TeamViewer7;TeamViewer 7;c:\program files\teamviewer\version7\TeamViewer_Service.exe [2012-2-3 3027840]
R3 USR1806;U.S. Robotics Faxmodem Driver 1806;c:\windows\system32\drivers\USR1806.SYS [2009-4-4 793598]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-2-3 40776]
.
=============== Created Last 30 ================
.
2012-02-06 05:25:20 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-02-06 05:18:37 2644 ----a-w- C:\cc_20120206_001832.reg
2012-02-06 03:44:10 181660 ----a-w- C:\cc_20120205_224342.reg
2012-02-06 03:34:56 -------- d-----w- c:\program files\CCleaner
2012-02-06 03:30:08 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2012-02-05 22:53:09 6557240 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{2a92bd02-2593-4a01-91a5-96f60a13fe31}\mpengine.dll
2012-02-05 06:42:51 6557240 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-02-04 04:05:24 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-02-04 03:42:59 -------- d-----w- c:\documents and settings\doug\application data\Malwarebytes
2012-02-04 03:41:34 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-02-04 03:41:18 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-02-04 03:41:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-02-04 03:36:00 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-02-04 03:31:36 -------- d-----w- c:\program files\Microsoft Security Client
2012-02-03 22:21:11 -------- d-----w- c:\documents and settings\doug\application data\TeamViewer
2012-02-03 22:20:57 -------- d-----w- c:\program files\TeamViewer
.
==================== Find3M ====================
.
2012-02-06 05:24:35 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-01-12 18:08:22 313344 --sha-w- C:\EUMONBMP.SYS
2011-11-25 21:57:19 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25:32 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35:08 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-16 14:21:44 354816 ----a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21:44 152064 ----a-w- c:\windows\system32\schannel.dll
.
============= FINISH: 3:13:32.40 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/4/2009 8:41:13 PM
System Uptime: 2/4/2012 5:29:11 PM (34 hours ago)
.
Motherboard: Compaq | | 0684h
Processor: Intel Pentium III processor | XU1 | 996/133mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 19 GiB total, 3.89 GiB free.
D: is CDROM ()
F: is FIXED (NTFS) - 233 GiB total, 185.343 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: ADMtek AN983 10/100 PCI Adapter
Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
Manufacturer: ADMtek Incorporated
Name: ADMtek AN983 10/100 PCI Adapter
PNP Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
Service: AN983
.
==== System Restore Points ===================
.
RP1021: 1/24/2012 10:55:39 PM - System Checkpoint
RP1022: 1/25/2012 11:55:38 PM - System Checkpoint
RP1023: 1/26/2012 3:00:44 AM - Software Distribution Service 3.0
RP1024: 1/27/2012 3:24:34 AM - System Checkpoint
RP1025: 1/28/2012 3:36:42 AM - System Checkpoint
RP1026: 1/29/2012 4:24:34 AM - System Checkpoint
RP1027: 1/30/2012 5:24:34 AM - System Checkpoint
RP1028: 1/31/2012 6:24:35 AM - System Checkpoint
RP1029: 2/1/2012 7:24:31 AM - System Checkpoint
RP1030: 2/2/2012 8:24:32 AM - System Checkpoint
RP1031: 2/3/2012 9:24:31 AM - System Checkpoint
RP1032: 2/3/2012 10:35:56 PM - Software Distribution Service 3.0
RP1033: 2/4/2012 11:34:26 PM - System Checkpoint
RP1034: 2/5/2012 1:39:41 AM - Software Distribution Service 3.0
RP1035: 2/5/2012 5:51:19 PM - Software Distribution Service 3.0
RP1036: 2/5/2012 10:52:13 PM - Removed Ad-Aware
RP1037: 2/6/2012 12:22:57 AM - Removed Java(TM) 6 Update 13
RP1038: 2/6/2012 12:24:02 AM - Installed Java(TM) 6 Update 30
RP1039: 2/6/2012 12:44:34 AM - Software Distribution Service 3.0
RP1040: 2/6/2012 12:51:54 AM - Software Distribution Service 3.0
RP1041: 2/6/2012 3:00:52 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
Adobe Reader 9.5.0
Apple Software Update
CCleaner
EaseUS Todo Backup Free 3.0
Google Chrome
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Java Auto Updater
Java(TM) 6 Update 30
Malwarebytes Anti-Malware version 1.60.1.1000
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office Enterprise 2007
Microsoft Office File Validation Add-In
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2646524)
TeamViewer 7
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
.
==== Event Viewer Messages From Past Week ========
.
2/6/2012 12:58:38 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Seagate Dashboard Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Kodak AiO Network Discovery Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:10 PM, error: Service Control Manager [7031] - The TeamViewer 7 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 2000 milliseconds: Restart the service.
2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The EaseUS Agent service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:08 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:08 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
2/4/2012 3:27:45 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s).
2/3/2012 10:50:54 PM, error: ACPI [5] - AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
2/3/2012 10:50:54 PM, error: ACPI [4] - AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
.
==== End Of File ===========================
 
It was a good game :)

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

==========================================================

Download Bootkit Remover to your Desktop.

  • Unzip downloaded file to your Desktop.
  • Double-click on boot_cleaner.exe to run the program (Vista/7 users,right click on boot_cleaner.exe and click Run As Administrator).
  • It will show a Black screen with some data on it.
  • Right click on the screen and click Select All.
  • Press CTRL+C
  • Open a Notepad and press CTRL+V
  • Post the output back here.
 
aswMBR version 0.9.9.1532 Copyright(c) 2011 AVAST Software
Run date: 2012-02-06 17:13:51
-----------------------------
17:13:51.031 OS Version: Windows 5.1.2600 Service Pack 3
17:13:51.031 Number of processors: 1 586 0x806
17:13:51.078 ComputerName: HOME-3D1248C5BB UserName: Doug
17:13:51.593 Initialize success
17:16:15.031 AVAST engine defs: 12020601
17:16:23.500 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
17:16:23.500 Disk 0 Vendor: Maxtor_2B020H1 WAH21PB0 Size: 19541MB BusType: 3
17:16:23.656 Disk 0 MBR read successfully
17:16:23.656 Disk 0 MBR scan
17:16:23.828 Disk 0 Windows XP default MBR code
17:16:23.906 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 19527 MB offset 63
17:16:23.953 Disk 0 scanning sectors +39992400
17:16:24.562 Disk 0 scanning C:\WINDOWS\system32\drivers
17:17:43.796 Service scanning
17:17:45.578 Modules scanning
17:19:12.046 Disk 0 trace - called modules:
17:19:12.109 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys intelide.sys PCIIDEX.SYS
17:19:12.203 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8226cab8]
17:19:12.234 3 CLASSPNP.SYS[f8577fd7] -> nt!IofCallDriver -> \Device\00000056[0x823b0530]
17:19:12.250 5 ACPI.sys[f84ee620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x823d2940]
17:19:13.875 AVAST engine scan C:\WINDOWS
17:19:49.187 AVAST engine scan C:\WINDOWS\system32
17:35:36.734 AVAST engine scan C:\WINDOWS\system32\drivers
17:37:41.328 AVAST engine scan C:\Documents and Settings\Doug
18:02:22.609 AVAST engine scan C:\Documents and Settings\All Users
18:04:35.406 Scan finished successfully
18:07:43.296 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Doug\Desktop\MBR.dat"
18:07:43.546 The log file has been saved successfully to "C:\Documents and Settings\Doug\Desktop\aswMBR.txt"
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/4/2009 8:41:13 PM
System Uptime: 2/4/2012 5:29:11 PM (34 hours ago)
.
Motherboard: Compaq | | 0684h
Processor: Intel Pentium III processor | XU1 | 996/133mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 19 GiB total, 3.89 GiB free.
D: is CDROM ()
F: is FIXED (NTFS) - 233 GiB total, 185.343 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: ADMtek AN983 10/100 PCI Adapter
Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
Manufacturer: ADMtek Incorporated
Name: ADMtek AN983 10/100 PCI Adapter
PNP Device ID: PCI\VEN_1317&DEV_0985&SUBSYS_12161113&REV_11\4&2B96F39&0&20F0
Service: AN983
.
==== System Restore Points ===================
.
RP1021: 1/24/2012 10:55:39 PM - System Checkpoint
RP1022: 1/25/2012 11:55:38 PM - System Checkpoint
RP1023: 1/26/2012 3:00:44 AM - Software Distribution Service 3.0
RP1024: 1/27/2012 3:24:34 AM - System Checkpoint
RP1025: 1/28/2012 3:36:42 AM - System Checkpoint
RP1026: 1/29/2012 4:24:34 AM - System Checkpoint
RP1027: 1/30/2012 5:24:34 AM - System Checkpoint
RP1028: 1/31/2012 6:24:35 AM - System Checkpoint
RP1029: 2/1/2012 7:24:31 AM - System Checkpoint
RP1030: 2/2/2012 8:24:32 AM - System Checkpoint
RP1031: 2/3/2012 9:24:31 AM - System Checkpoint
RP1032: 2/3/2012 10:35:56 PM - Software Distribution Service 3.0
RP1033: 2/4/2012 11:34:26 PM - System Checkpoint
RP1034: 2/5/2012 1:39:41 AM - Software Distribution Service 3.0
RP1035: 2/5/2012 5:51:19 PM - Software Distribution Service 3.0
RP1036: 2/5/2012 10:52:13 PM - Removed Ad-Aware
RP1037: 2/6/2012 12:22:57 AM - Removed Java(TM) 6 Update 13
RP1038: 2/6/2012 12:24:02 AM - Installed Java(TM) 6 Update 30
RP1039: 2/6/2012 12:44:34 AM - Software Distribution Service 3.0
RP1040: 2/6/2012 12:51:54 AM - Software Distribution Service 3.0
RP1041: 2/6/2012 3:00:52 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
Adobe Reader 9.5.0
Apple Software Update
CCleaner
EaseUS Todo Backup Free 3.0
Google Chrome
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Java Auto Updater
Java(TM) 6 Update 30
Malwarebytes Anti-Malware version 1.60.1.1000
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office Enterprise 2007
Microsoft Office File Validation Add-In
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2646524)
TeamViewer 7
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
.
==== Event Viewer Messages From Past Week ========
.
2/6/2012 12:58:38 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Seagate Dashboard Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:10 PM, error: Service Control Manager [7034] - The Kodak AiO Network Discovery Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:10 PM, error: Service Control Manager [7031] - The TeamViewer 7 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 2000 milliseconds: Restart the service.
2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:09 PM, error: Service Control Manager [7034] - The EaseUS Agent service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:08 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
2/4/2012 3:37:08 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
2/4/2012 3:27:45 PM, error: Service Control Manager [7034] - The Lavasoft Ad-Aware Service service terminated unexpectedly. It has done this 1 time(s).
2/3/2012 10:50:54 PM, error: ACPI [5] - AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
2/3/2012 10:50:54 PM, error: ACPI [4] - AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
.
==== End Of File ===========================
 
You posted Attach.txt part of DDS instead of Bootkit Remover log.

p4494882.gif
 
ok not sure why it didnt copy and paste. Here it is. Sorry about that
Bootkit Remover
(c) 2009 Esage Lab
www.esagelab.com

Program version: 1.2.0.1
OS Version: Microsoft Windows XP Professional Service Pack 3 (build 2600)

System volume is \\.\C:
\\.\C: -> \\.\PhysicalDrive0 at offset 0x00000000`00007e00
Boot sector MD5 is: 6def5ffcbcdbdb4082f1015625e597bd

Size Device Name MBR Status
--------------------------------------------
19 GB \\.\PhysicalDrive0 OK (DOS/Win32 Boot code found)


Done;
Press any key to quit...
 
Very well...

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.



Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode (How to...)

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
You must log in or register to reply here.

Similar threads

midian182
The cost of staying remote at Dell: No promotions or job changes
2
Replies
26
Views
436
Endymio
Endymio
E
I have been taken over by a software called Astanda using XML to Log everything and roaming to an SQL server.
Replies
0
Views
464
eriksnyman1
E
midian182
Employment expert warns that fully remote workers are most at risk of being replaced by AI
Replies
9
Views
412
Uncle Al
Uncle Al

Latest posts

Back