dreamer4life
Posts: 6 +1
I fix friends and families laptops to be nice (and sometimes get gift cards out of it, cuz they love me). Anyways, I have only run into one laptop in the last three years that I have not been able to fix, and had to wipe. That is until a week ago. For the last week almost every night I have been up messing with my best friends laptop.
I have tried R-Kill, Trend, Anti-Malware, Super something or another, and a long list of other programs. I ran a hijack this log as well. I am stumped.
The virus has seized everything on the laptop. It started by just taking over the networking (no internet, no network connection), then it disabled the firewall settings, and basically any options as an admin were no longer feasible. Next game programs. I could no longer run MS Office, or most programs. All this happened within one evening. She said in the months prior she had noticed a few funny things here and there and had recently installed updates.
What I have gathered is that she installed the "Java" update in April, that messed things up, there is also a Rogue Virus (I believe it is Microsoft Client, not positive though, those are the weird file names I am running into) that I have removed traces of, and some Trojans attaching themselves to different Applications, including a fake MS Office Program (It looks like there are 2). Basically the system has totally duplicated and nothing I am doing is helping.
I refuse to admit defeat and wipe the system, but I am putting hours into this, and it is draining me.
Can someone please offer me some advise. I have checked countless forums, and nothing is working.
I have tried R-Kill, Trend, Anti-Malware, Super something or another, and a long list of other programs. I ran a hijack this log as well. I am stumped.
The virus has seized everything on the laptop. It started by just taking over the networking (no internet, no network connection), then it disabled the firewall settings, and basically any options as an admin were no longer feasible. Next game programs. I could no longer run MS Office, or most programs. All this happened within one evening. She said in the months prior she had noticed a few funny things here and there and had recently installed updates.
What I have gathered is that she installed the "Java" update in April, that messed things up, there is also a Rogue Virus (I believe it is Microsoft Client, not positive though, those are the weird file names I am running into) that I have removed traces of, and some Trojans attaching themselves to different Applications, including a fake MS Office Program (It looks like there are 2). Basically the system has totally duplicated and nothing I am doing is helping.
I refuse to admit defeat and wipe the system, but I am putting hours into this, and it is draining me.
Can someone please offer me some advise. I have checked countless forums, and nothing is working.