Jay Pfoutz
Posts: 4,279 +49
AdwCleaner
Please download AdwCleaner by Xplode onto your Desktop.
ESET Online Scan
Please run a free online scan with the ESET Online Scanner
Please download AdwCleaner by Xplode onto your Desktop.
- Double click on AdwCleaner.exe to run the tool.
- Click on Delete.
- A logfile will automatically open after the scan has finished.
- Please post the content of that logfile in your reply.
- You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.
ESET Online Scan
Please run a free online scan with the ESET Online Scanner
- Tick the box next to YES, I accept the Terms of Use
- Click Start
- When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
- Click Start or wait for the scanner to load.
- Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
- Click Scan (This scan can take several hours, so please be patient)
- Once the scan is completed, there are a couple of things to keep in mind:
- 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
- 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
- Open the logfile from wherever you saved it
- Copy and paste the contents in your next reply.