Samsung admits to posting fake user reviews on the web

By Shawn Knight · 26 replies
Apr 17, 2013
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  1. Officials in Taiwan are investigating claims that Samsung paid people to post favorable reviews about their products online while at the same time offering up negative feedback on rival HTC’s products. The investigation launched after the Fair Trade Commission received...

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  2. I am sure that Samsung is the only company that has done this.
  3. Ranger12

    Ranger12 TS Evangelist Posts: 621   +122

    Is HTC paying guest to say that Samsung is the only one doing it? O.o

    Anyway, I have a feeling this is nothing new in the industry. It's just rare that someone gets caught doing. I can't imagine it's a very effective marketing ploy.
    cliffordcooley, m4a4 and psycros like this.
  4. wastedkill

    wastedkill TS Evangelist Posts: 1,423   +350

    What can you say apple do it non-stop they never get caught tho :/
  5. tipstir

    tipstir TS Ambassador Posts: 2,477   +126

    Shame on Samsung. Don't know why there is so much hype over this company products. There are far better from SONY,Canon, Panasonic and Motorola. .
  6. Speaking of HTC, I have had nothing but problems with their phones that I would never consider going back.
  7. Scshadow

    Scshadow TS Evangelist Posts: 511   +152

    I have thoughts about this but they vary greatly on whether or not they wrote negative reviews on HTC products. Are they admitting to the part about false negative reviews of HTC products? False positive reviews of a company's own product is not something I take great offensive of. It would be like taking offense to the sun shining and the wind blowing. They're going to do that.
  8. I see what you did there!
  9. MilwaukeeMike

    MilwaukeeMike TS Evangelist Posts: 2,890   +1,224

    I'm more surprised that Samsung is targeting HTC instead of Apple. You guys remember Apple right?
  10. Well. They've got nothing negative to say about Apple since they've copied everything Apple's done. To say something negative about Apple would be knocking themselves down at the same time.
  11. Well said, good sir.
  12. Is your sarcasm detector broken?
  13. Aaaah, the day when you could trust those users reviews :oops:
  14. All HTC's base are belong to Samsung! Samsung product at best over HTC product. HTC product are breaks easily and badly. Samsung product are fastly and quickly, high GPUs cycles. The Samsung product are best battery. I love all Samsung product and I hate all HTC product!!
  15. Sounds like you are working for Samsung.
  16. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,922   +630

    This thread is amazing.
  17. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,738   +3,706

    Guest has a split personality and should seek council!
    Ranger12 likes this.
  18. **** is hypocritical
  19. I only have one question.
    Samsung have anything is real?
  20. I do now understand why I bought 2 Samsung's monitors very well noted by users and feel now very disappointed.
    "Very good image" they said...
  21. Ranger12

    Ranger12 TS Evangelist Posts: 621   +122

    Things really got out of hand quickly since I last visited.

    It seems that guest personality 1 can speak English while guest personality 2 struggles to put cohesive sentences together!
  22. gary2beach

    gary2beach TS Rookie

    This is nothing new, there was a convention a few years ago for Major Resorts held in Costa Rica and one of the Speakers said he had hundreds of qualified and trusted posters waiting to make comments for a price.

    I happened to post this along with a link to the CNBC report on Trip Advisor, and it was deleted within hours, now why do you think it was deleted? Are some of their Destination Experts on the payroll?
  23. Tygerstrike

    Tygerstrike TS Enthusiast Posts: 827   +93

    See the sad part about all of this is that ppl will showroom a retail store then go online and purchase the product off of the reviews that they read online. Now ppl have to question their online purchases. Was that review that they based their purchase on real or fake? How many times have ppl made purchases because of a review they read? Thats the problem with online purchases, if all your going on is what someone wrote and you read, then it falls on the consumer. The consumer would have in essence taken the word of someone they dont know and trust, and now you get to add on fake reviews. Which means the consumer would have purchased a product because of a out right lie. Kinda sad that Samsung would have to do this.
  24. This is why I don't trust user reviews anymore. This, and also because there's a lot of legitimate customers who will give a product a negative review because their own incompetence caused a bad experience.

    Now I only trust editorial/non-sponsored reviews by the likes of Linus/Slick, Logan/Wendell, and a few highly regarded editorial tech review sites.
  25. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,738   +3,706

    Still yet reading consumer reviews can give insight to things that may have been missed by "highly regarded editorial review sites". I don't know about everyone but I can usually spot a comment made by incompetence as well as, over-hype to the point of trying to sell a product.

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