Welcome to TechSpot, liquidator46. I will help you clean up the malware. First, I need you to temporarily disable two Real Time Protection processes you have running. One or both can affect the malware scans:
Ad-Aware AE Ad-Watch Live!
- Right click on the Ad-Aware icon in the system tray.
- Click on Disable Ad-Watch Live!
- (Once you are clean, you can re-enable Ad-Watch Live! by clicking on Enable Ad-Watch Live!.)
Spybot Search & Destroy TeaTimer
There are two ways to disable TeaTimer
1)
- Launch Spybot Search & Destroy
- In the Menu, Select Mode and choose Advanced Mode
- Click Yes in the confirmation dialogue box
- click on Tools to expand the menu. Make sure that Resident is checked and then click Resident in the left pane.
- In the right pane uncheck Resident "Tea timer" (Protection of over-all system settings) to disable it.
- Uncheck the TeaTimer box and OK any prompts.
- If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
- Exit Spybot S&D when done.
- (Once you are clean, you can re-enable Teatimer using the same steps but this time place a check next to "Resident TeaTimer" and check the "TeaTimer" box in System Startup.]
2)
- Right click the TeaTimer icon in the system Tray
- Then click Exit Spybot-S&D Resident
- (One you are clean you can restart TeaTimer by going to C:\Program Files\Spybot - Search & Destroy, and double clicking on TeaTimer.exe
I also want to make sure you have only the Webroot Spysweeper antimalware program. They have a program that bunndles the anti-malware and antivirus programs, so check that please.
Please download ComboFix
HERE:
- With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it.
- Please disable all security programs, such as antiviruses, antispywares, and firewalls. Also disable your internet connection.
- Run Combo-Fix.exe and follow the prompts.
(Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.)
- Wait for the scan to be completed.
- If it requires a reboot, please do it.
• After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt)
Notes:
1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Then run a full system scan with the Eset Nod32 AV. Save the logs and attach it to the next reply.
Also attach the report from Combofix.
Follow with a new scan with HijackThis. I would like you to
paste that log on though, not attach it. It helps me check the entries through my browser.