Greetings, I'm seeking confirmation of my suspicions. Recently a blind friend of mine upgraded his system, and I gave my word that a particular store hadn't sold me dud computers in the past, and had done right by me. He orders the box, it arrives, and I set it up for him, installing a scanner (usb) without any major dramas. Then when we try to install his screen reader software, things turn sour. I really don't want to name the software atm, but it cost him $700. It doesn't install properly and suddenly the system has BSODs. Since he's away on his 'medical grand tour' for a while he gives me the system to fiddle with to fix it. He's due back soon. I've been in contact with the makers of the software, and they are sure that its not the fault of the software and they have not hand any problems with his particular setup beforehand with that particular version. The main task of his system will be for optical character recognision and for reading material to him. I think he needs a new motherboard... but this is a brand new computer. Well it was brand new until we took it out of the box. And he can't really afford to spend much more Here is the error code that I've pulled from the event log each time: -------------------- 0x0000007f (0x00000008, 0x80042000, 0x00000000, 0x00000000) -------------------- His system is: Genuine Intel E6300 Core 2 Duo, Intel 965 m/board, 4 x 1024MB DDR2, 320GB SATA, 256MB NVIDIA GeForce 7300 GT, Creative Sound Blaster Auidocity, 16x DVD Burner, Win XP SP2 Home. Steps I've taken so far (in rough order) - Repartition Hard Disk - Reinstall Windows from shrink wrap cd - Installed Motherboard driver + software - Installed Soundcard drivers + software + update downloaded onto thumbdrive from net - Installed Video Card drivers + software + update downloaded onto thumbdrive from net - Installed DVD Burner drivers (computer hasn't missed a beat yet) - Installed *The Program* which wants to reboot BSOD - Use "Last good settings" *The Program* trys to continue to install BSOD - "Last good settings" - cancel installation - <insert various miscellaneous steps as per instructions from programs help desk which don't fix problem> - Intel Desktop Utilities show all monitored values within nominal ranges. - Test system with BurnIn Test which shows maths errors whenever maths and sound or maths and video tasks are preformed at the same time. I've also run some SiSoftware Sandra(Lite XI.SP1) tests on the machine as well if it helps. Should I post the memory dumps here, small or kernal memory dump? I think I've only one full kernal dump due to forgeting to fix the settings. But I do have about 10 or so mini-dumps. Anything other details required like the results of dxdiag? Or tests to run? Any possible fixes? I've been trying to chase down the problem for 2 weeks now. Many thanks.