Solved Slow laptop because of virus(es)

[NoobOfLameness]

From OTL.txt (continued):

========== Files - Modified Within 30 Days ==========

[2012/08/07 18:47:03 | 000,000,890 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/08/07 18:32:29 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Michelle\Desktop\OTL.exe
[2012/08/07 18:31:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2012/08/07 18:00:01 | 000,000,492 | ---- | M] () -- C:\windows\tasks\1-Click Maintenance.job
[2012/08/07 17:22:17 | 000,000,027 | ---- | M] () -- C:\windows\System32\drivers\etc\hosts
[2012/08/07 16:42:02 | 004,728,030 | R--- | M] (Swearware) -- C:\Users\Michelle\Desktop\ComboFix.exe
[2012/08/07 14:38:30 | 010,665,032 | ---- | M] (OPSWAT, Inc.) -- C:\Users\Michelle\Desktop\AppRemover.exe
[2012/08/07 13:47:02 | 000,000,886 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/08/07 11:44:11 | 000,015,792 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/08/07 11:44:11 | 000,015,792 | -H-- | M] () -- C:\windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/08/07 11:39:33 | 000,628,394 | ---- | M] () -- C:\windows\System32\perfh009.dat
[2012/08/07 11:39:33 | 000,108,540 | ---- | M] () -- C:\windows\System32\perfc009.dat
[2012/08/07 11:30:43 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2012/08/07 11:30:26 | 1504,399,360 | -HS- | M] () -- C:\hiberfil.sys
[2012/08/06 20:56:26 | 000,000,512 | ---- | M] () -- C:\Users\Michelle\Desktop\MBR.dat
[2012/08/06 20:20:15 | 004,731,392 | ---- | M] (AVAST Software) -- C:\Users\Michelle\Desktop\aswMBR.exe
[2012/08/06 13:32:17 | 000,123,952 | ---- | M] (Symantec Corporation) -- C:\windows\System32\drivers\SYMEVENT.SYS
[2012/08/06 13:32:17 | 000,010,671 | ---- | M] () -- C:\windows\System32\drivers\SYMEVENT.CAT
[2012/08/06 13:32:17 | 000,000,805 | ---- | M] () -- C:\windows\System32\drivers\SYMEVENT.INF
[2012/08/06 01:16:31 | 000,105,946 | ---- | M] () -- C:\Users\Michelle\Desktop\Schedule-Fall Quarter 2012.jpg
[2012/07/30 17:42:06 | 000,000,000 | ---- | M] () -- C:\t178.1
[2012/07/24 15:56:17 | 000,083,634 | ---- | M] () -- C:\Users\Michelle\Desktop\computer registration letter for new students 2012 July update.pdf
[2012/07/21 19:27:08 | 000,002,086 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/07/21 19:26:59 | 000,002,577 | ---- | M] () -- C:\windows\System32\config.nt
[2012/07/21 12:03:43 | 000,001,078 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/07/18 20:07:48 | 000,470,561 | ---- | M] () -- C:\Users\Michelle\Desktop\IOGraph.exe
[2012/07/17 14:12:36 | 000,172,006 | ---- | M] () -- C:\Users\Michelle\Desktop\Master Promissory Note for Perkins Loans.pdf
[2012/07/16 16:24:47 | 000,151,543 | ---- | M] () -- C:\Users\Michelle\Desktop\Master Promissory Note for Direct Loans.pdf
[2012/07/11 22:02:22 | 000,007,620 | ---- | M] () -- C:\Users\Michelle\AppData\Local\Resmon.ResmonCfg
[2012/07/11 12:46:55 | 000,416,768 | ---- | M] () -- C:\windows\System32\FNTCACHE.DAT
[2012/07/10 21:20:41 | 000,757,436 | ---- | M] () -- C:\Users\Michelle\Desktop\General Catalog Supplement 2012-2014.pdf
[2012/07/10 21:19:33 | 015,448,325 | ---- | M] () -- C:\Users\Michelle\Desktop\General Catalog 2012-2014.pdf
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
[1 C:\Users\Michelle\Desktop\*.tmp files -> C:\Users\Michelle\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/08/07 17:04:05 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2012/08/07 17:04:04 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2012/08/07 17:04:04 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2012/08/07 17:04:04 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2012/08/07 17:04:04 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2012/08/06 20:56:26 | 000,000,512 | ---- | C] () -- C:\Users\Michelle\Desktop\MBR.dat
[2012/08/06 01:16:31 | 000,105,946 | ---- | C] () -- C:\Users\Michelle\Desktop\Schedule-Fall Quarter 2012.jpg
[2012/07/30 17:42:06 | 000,000,000 | ---- | C] () -- C:\t178.1
[2012/07/24 15:56:15 | 000,083,634 | ---- | C] () -- C:\Users\Michelle\Desktop\computer registration letter for new students 2012 July update.pdf
[2012/07/21 19:27:08 | 000,002,086 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/07/18 20:07:45 | 000,470,561 | ---- | C] () -- C:\Users\Michelle\Desktop\IOGraph.exe
[2012/07/17 14:06:09 | 000,172,006 | ---- | C] () -- C:\Users\Michelle\Desktop\Master Promissory Note for Perkins Loans.pdf
[2012/07/16 16:24:47 | 000,151,543 | ---- | C] () -- C:\Users\Michelle\Desktop\Master Promissory Note for Direct Loans.pdf
[2012/07/10 21:20:41 | 000,757,436 | ---- | C] () -- C:\Users\Michelle\Desktop\General Catalog Supplement 2012-2014.pdf
[2012/07/10 21:19:31 | 015,448,325 | ---- | C] () -- C:\Users\Michelle\Desktop\General Catalog 2012-2014.pdf
[2012/06/23 22:21:12 | 000,033,758 | ---- | C] () -- C:\Users\Michelle\AppData\Local\dt.dat
[2011/12/26 15:17:25 | 000,723,294 | ---- | C] () -- C:\windows\unins000.exe
[2011/12/26 15:17:25 | 000,136,470 | ---- | C] () -- C:\windows\unins000.dat
[2011/10/20 22:46:10 | 000,007,620 | ---- | C] () -- C:\Users\Michelle\AppData\Local\Resmon.ResmonCfg
[2009/12/27 12:58:42 | 000,000,000 | ---- | C] () -- C:\Users\Michelle\AppData\Roaming\wklnhst.dat

========== LOP Check ==========

[2011/05/01 22:45:17 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\TuneUp Software
[2011/05/01 22:45:17 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\TuneUp Software
[2011/10/13 20:26:22 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\AVG2012
[2009/12/27 12:58:44 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\Template
[2010/03/20 19:58:58 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\Toshiba
[2009/12/27 13:25:25 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\TuneUp Software
[2012/07/18 20:07:04 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\WhatPulse
[2010/07/21 14:15:10 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\WildTangent
[2009/12/27 12:32:40 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\WinBatch
[2010/10/22 00:42:45 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\Windows Live Writer
[2012/08/07 18:00:01 | 000,000,492 | ---- | M] () -- C:\windows\Tasks\1-Click Maintenance.job
[2012/07/07 12:35:03 | 000,032,638 | ---- | M] () -- C:\windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

 

[NoobOfLameness]

From Extras.txt:

OTL Extras logfile created on: 8/7/2012 6:34:47 PM - Run 1
OTL by OldTimer - Version 3.2.56.0 Folder = C:\Users\Michelle\Desktop
Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 0.91 Gb Available Physical Memory | 48.61% Memory free
3.74 Gb Paging File | 2.77 Gb Available in Paging File | 74.02% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 223.48 Gb Total Space | 179.75 Gb Free Space | 80.43% Space Free | Partition Type: NTFS

Computer Name: MICHELLE-PC | User Name: Michelle | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-1987367466-53183474-3874060569-1001\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- C:\Program Files\VideoLAN\VLC\vlc.exe --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{03FD3466-59DA-471C-B0BB-410843D60F37}" = lport=2869 | protocol=6 | dir=in | app=system |
"{1E5CE0E8-3FE5-4E8B-AE8B-6A77A62610C4}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{343DE3AB-E175-4C97-A7C7-ACD18D4321F0}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |
"{37727F7D-E9E4-4033-8CAB-9F4276D31742}" = rport=445 | protocol=6 | dir=out | app=system |
"{3975D7CC-F9B1-433B-8050-A5F7445796C3}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{4C39CEBA-E7DA-4667-9B29-6B9EC666F15F}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{52B7E0B1-1DA0-4633-958F-E3DECF5BD4C8}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{6B4ACBDA-D5CA-409A-A8A1-771745A8066D}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{6DF1D7DD-E174-40EC-AC7F-0D9651CFBEF9}" = lport=445 | protocol=6 | dir=in | app=system |
"{6E6031AF-2981-4919-98CA-B83CD51974C4}" = lport=139 | protocol=6 | dir=in | app=system |
"{7D16DC04-00F0-4031-8CA8-E7451CE16E5C}" = rport=137 | protocol=17 | dir=out | app=system |
"{829BB9A7-7BEB-4F89-A02D-1B2B8CF432D4}" = rport=139 | protocol=6 | dir=out | app=system |
"{94C7D339-0C83-42C0-98A0-0A052527EDB4}" = lport=137 | protocol=17 | dir=in | app=system |
"{A758F499-303E-42A8-B809-31D9CA86CF35}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AEF6185D-4A9A-4CD9-8B3A-D9FAD9AC2088}" = lport=138 | protocol=17 | dir=in | app=system |
"{D1108D39-AD0B-4B73-AB56-02CF29014FBF}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{FA3DC4D9-F8E8-4CAB-80BD-1B263BA5FDEF}" = rport=138 | protocol=17 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0A61BA7E-14E9-4AD7-9195-F6C5F4026F1B}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{0ACDD03E-E09F-414B-A7FA-1EDE5E89B8E6}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{0D932B53-10B1-4774-9703-BE39BC17AA26}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{18853864-236C-4C8C-8B4D-75A9345D3E3C}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgemcx.exe |
"{1E012509-BE6C-4167-ADDC-6BDFFB495F54}" = protocol=17 | dir=in | app=c:\programdata\nexonus\ngm\ngm.exe |
"{2DE1ADAF-F0DF-492E-88F4-95AF8982272A}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{31B3436D-CD04-4B77-84EC-8970CDE3468F}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgemcx.exe |
"{35B1CAFC-098F-4678-95CC-8B0AECC64C38}" = protocol=6 | dir=in | app=c:\program files\symantec\symantec endpoint protection\snac.exe |
"{4087EA05-C8F1-4D56-B101-DC422AC2F644}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{47990956-B2E8-4C04-B042-79D4674B51DF}" = dir=in | app=c:\program files\windows live\mesh\moe.exe |
"{47EC5DF0-60A1-46D0-B838-2295A0B0F91F}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{52E7F006-7585-4932-AC6A-C08F5583F8E5}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{534F76E1-43AF-4F8F-A6CB-02DFA1BCC1AF}" = protocol=17 | dir=in | app=c:\program files\symantec\symantec endpoint protection\snac.exe |
"{6D4BFEA0-E967-4C78-A82F-66AEAD1AA5A3}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgnsx.exe |
"{7E148409-99F5-433F-ADC3-9C9E7C84AEDA}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{7EDEA855-99E4-427E-9E3E-E578E59F4CA6}" = protocol=17 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{80915F4A-9DA9-4857-A959-7E5A25A7CC0B}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgdiagex.exe |
"{845CFFF4-7C3B-4E36-88A8-B16D4A6766F1}" = dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{84A8543E-BC4C-48F5-901A-E97CA5EB1E94}" = protocol=17 | dir=in | app=c:\program files\symantec\symantec endpoint protection\smc.exe |
"{8A1CA191-6193-4931-BDAE-B7C254FBB91A}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{8C16F3B4-9FCC-4CD6-BA32-0CABEAE6734F}" = protocol=17 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{8CA38F61-CC5C-4A19-A60A-5A9B469FF747}" = protocol=6 | dir=in | app=c:\programdata\nexonus\ngm\ngm.exe |
"{97D2563C-830E-4B67-9EC5-D3012E07B479}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgnsx.exe |
"{9CC00A5A-F156-4D37-BCAC-F245A7D045A2}" = protocol=6 | dir=in | app=c:\program files\common files\symantec shared\ccapp.exe |
"{9DDA7B85-310D-4D51-A576-761EDE6FEBC3}" = protocol=6 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{B5D698C2-4B6F-4180-8165-6049A0BE03D8}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{B665A8E6-C06D-4A6F-9A29-1FF2BAD1694D}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgdiagex.exe |
"{B87B685B-95C8-4C88-88D0-C14EE2D582B2}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{BDC1ECF3-8327-4089-A952-0AED107FF880}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe |
"{C1E47528-A2FA-491F-B817-AB9A6964A47C}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{CE4FD244-A7DD-437D-B46C-1EA2A08E20FA}" = protocol=6 | dir=in | app=c:\program files\symantec\symantec endpoint protection\smc.exe |
"{D5ED182A-024B-4D12-AFDF-80D62199C61C}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D8014A54-2874-462D-9563-17ED7AF88C00}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{EC6602B4-7945-44C9-8B25-929B243EF563}" = protocol=6 | dir=in | app=c:\program files\pando networks\media booster\pmb.exe |
"{F0EED143-4229-4280-AD88-89A0FA525AA9}" = protocol=17 | dir=in | app=c:\program files\common files\symantec shared\ccapp.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{01250B8F-D947-4F8A-9408-FE8E3EE2EC92}" = MyToshiba
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0FB630AB-7BD8-40AE-B223-60397D57C3C9}" = Realtek WLAN Driver
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{17504ED4-DB08-40A8-81C2-27D8C01581DA}" = Windows Live Remote Service Resources
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19A4A990-5343-4FF7-B3B5-6F046C091EDF}" = Windows Live Remote Client
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{227E8782-B2F4-4E97-B0EE-49DE9CC1C0C0}" = Windows Live Remote Service
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{247C5DDA-FFD7-44E0-8BF7-79BC80A0BF87}" = Windows Live Family Safety
"{26A24AE4-039D-4CA4-87B4-2F83216014FF}" = Java(TM) 6 Update 14
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2D6E3D97-1FDF-4993-AC75-72F59EC445C5}" = Windows Live Family Safety
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{33ABEB66-85BB-43B2-9448-85CB626C5A5F}" = TOSHIBA Hardware Setup
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3B843B38-04B1-4CE6-8888-586273E0F289}" = Quickbooks Financial Center
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{464B3406-A4D0-4914-910F-7CA4380DCC13}" = Windows Live Remote Client Resources
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{529125EF-E3AC-4B74-97E6-F688A7C0F1BF}" = Paint.NET v3.5.10
"{53536479-DFB0-47ED-9D10-43F3708C222D}" = TOSHIBA eco Utility
"{55A29068-F2CE-456C-9148-C869879E2357}" = TuneUp Utilities 2009
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{739126C3-1B80-4F9F-8D59-312A19633E1A}_is1" = 7Zip
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{94A90C69-71C1-470A-88F5-AA47ECC96B40}" = TOSHIBA HDD Protection
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95140000-007A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = Toshiba Application and Driver Installer
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{9AEAF9CC-390B-49C0-8F7F-14092BF163B6}" = NetZero Launcher
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{BB3DE5A2-54E3-4846-8C9C-6C373CE43712}" = Symantec Endpoint Protection Client
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Toshiba Online Backup
"{C6150D8A-86ED-41D3-87BB-F3BB51B0B77F}" = Windows Live ID Sign-in Assistant
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C730E42C-935A-45BB-A0C5-37E5234D111B}" = TOSHIBA Face Recognition
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D2D8CB05-A9E1-4691-995C-2B78F4A58B8B}" = TOSHIBA Supervisor Password
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DA84ECBF-4B79-47F2-B34C-95C38484C058}" = Skype Launcher
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}" = TOSHIBA USB Sleep and Charge Utility
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = Toshiba Quality Application
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F3529665-D75E-4D6D-98F0-745C78C68E9B}" = TOSHIBA ConfigFree
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"7-Zip" = 7-Zip 9.20
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"avast" = avast! Free Antivirus
"CNXT_AUDIO" = Conexant HD Audio
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Google Chrome" = Google Chrome
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{33ABEB66-85BB-43B2-9448-85CB626C5A5F}" = TOSHIBA Hardware Setup
"InstallShield_{53536479-DFB0-47ED-9D10-43F3708C222D}" = TOSHIBA eco Utility
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}" = TOSHIBA Face Recognition
"InstallShield_{D2D8CB05-A9E1-4691-995C-2B78F4A58B8B}" = TOSHIBA Supervisor Password
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"LiveUpdate" = LiveUpdate 3.3 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.62.0.1300
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox 12.0 (x86 en-US)" = Mozilla Firefox 12.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"VLC media player" = VLC media player 0.9.2
"WildTangent toshiba Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 8/7/2012 4:44:32 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz47B3.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:45:13 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz491B.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:45:54 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz4A92.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:46:36 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz4C77.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:47:17 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz4F65.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:48:01 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz5178.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:48:48 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz535D.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:49:52 AM | Computer Name = Michelle-PC | Source = Symantec AntiVirus | ID = 16711731
Description = Security Risk Found!Trojan.Gen in File: C:\ProgramData\Symantec\Srtsp\Quarantine\trz55DD.tmp
by: Auto-Protect scan. Action: Quarantine succeeded : Access denied. Action Description:
The file was quarantined successfully.

Error - 8/7/2012 4:15:27 PM | Computer Name = Michelle-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =

Error - 8/7/2012 5:59:50 PM | Computer Name = Michelle-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =

[ OSession Events ]
Error - 9/24/2011 7:22:46 PM | Computer Name = Michelle-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6565.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 561
seconds with 300 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 8/6/2012 7:24:51 PM | Computer Name = Michelle-PC | Source = ACPI | ID = 327693
Description = : The embedded controller (EC) did not respond within the specified
timeout period. This may indicate that there is an error in the EC hardware or
firmware or that the BIOS is accessing the EC incorrectly. You should check with
your computer manufacturer for an upgraded BIOS. In some situations, this error
may cause the computer to function incorrectly.

Error - 8/6/2012 7:25:12 PM | Computer Name = Michelle-PC | Source = ACPI | ID = 327693
Description = : The embedded controller (EC) did not respond within the specified
timeout period. This may indicate that there is an error in the EC hardware or
firmware or that the BIOS is accessing the EC incorrectly. You should check with
your computer manufacturer for an upgraded BIOS. In some situations, this error
may cause the computer to function incorrectly.

Error - 8/6/2012 11:36:59 PM | Computer Name = Michelle-PC | Source = DCOM | ID = 10010
Description =

Error - 8/7/2012 2:30:57 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7023
Description = The TuneUp Theme Extension service terminated with the following error:
%%127

Error - 8/7/2012 2:31:51 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AVGIDSHX

Error - 8/7/2012 2:38:23 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7022
Description = The Windows Update service hung on starting.

Error - 8/7/2012 4:30:09 PM | Computer Name = Michelle-PC | Source = ACPI | ID = 327693
Description = : The embedded controller (EC) did not respond within the specified
timeout period. This may indicate that there is an error in the EC hardware or
firmware or that the BIOS is accessing the EC incorrectly. You should check with
your computer manufacturer for an upgraded BIOS. In some situations, this error
may cause the computer to function incorrectly.

Error - 8/7/2012 8:07:15 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7030
Description = The PEVSystemStart service is marked as an interactive service. However,
the system is configured to not allow interactive services. This service may not
function properly.

Error - 8/7/2012 8:14:55 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7030
Description = The PEVSystemStart service is marked as an interactive service. However,
the system is configured to not allow interactive services. This service may not
function properly.

Error - 8/7/2012 8:22:23 PM | Computer Name = Michelle-PC | Source = Service Control Manager | ID = 7030
Description = The PEVSystemStart service is marked as an interactive service. However,
the system is configured to not allow interactive services. This service may not
function properly.

[ TuneUp Events ]
Error - 7/28/2012 5:06:17 PM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-28 14:06:17', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','3316',0)

Error - 7/29/2012 12:47:59 AM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-28 21:47:59', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','3316',1)

Error - 7/29/2012 1:21:12 AM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-28 22:21:12', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','3316',1)

Error - 7/29/2012 2:31:10 AM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-28 23:31:09', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','4204',0)

Error - 7/29/2012 3:18:32 AM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-29 00:18:32', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','4072',0)

Error - 7/31/2012 3:29:26 AM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-31 00:29:26', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','6768',0)

Error - 7/31/2012 6:44:03 PM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-31 15:44:03', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','5412',0)

Error - 7/31/2012 7:33:11 PM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-31 16:33:11', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','5476',0)

Error - 7/31/2012 7:36:41 PM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-07-31 16:36:41', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','5924',0)

Error - 8/4/2012 11:40:40 PM | Computer Name = Michelle-PC | Source = TuneUp Program Statistics | ID = 131840
Description = SQL Error: near "anti": syntax error; when executing SQL: INSERT INTO
ActiveApps (Started, Exe, ProcID, Resumed) VALUES ('2012-08-04 20:40:40', '\device\harddiskvolume2\program
files\malwarebytes' anti-malware\mbam.exe','5380',0)


< End of report >

 

[Broni]

You're running two AV programs, Avast and Norton.
You must uninstall one of them.
If Norton use this tool: http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

====================================

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  DRV - File not found [Kernel | On_Demand | Stopped] -- C:\windows\system32\drivers\EagleNT.sys -- (EagleNT)
  DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\avgidsshimx.sys -- (AVGIDSShim)
  DRV - File not found [Kernel | Boot | Stopped] -- system32\DRIVERS\avgidshx.sys -- (AVGIDSHX)
  IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
  IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
  IE - HKU\S-1-5-21-1987367466-53183474-3874060569-1001\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.com/search?cid={...c36bf78fa83&lang=en&ds=AVG&pr=fr&d=2012-06-03 20:59:03&v=11.1.0.7&sap=dsp&q={searchTerms}
  FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"
  FF - prefs.js..extensions.enabledItems: avg@toolbar:11.1.0.7
  FF - prefs.js..keyword.URL: "http://isearch.avg.com/search?cid={...lang=en&pr=fr&d=2012-06-03 20:59:03&sap=ku&q="
  FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F53C93F1-07D5-430c-86D4-C9531B27DFAF}: C:\Program Files\AVG\AVG2012\Firefox\DoNotTrack\ [2012/07/03 18:10:19 | 000,000,000 | ---D | M]
  [2012/07/03 18:10:19 | 000,000,000 | ---D | M] (AVG Do Not Track) -- C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK
  [2012/07/10 00:23:11 | 000,003,767 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml
  CHR - plugin: AVG Internet Security (Enabled) = C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll
  CHR - Extension: AVG Safe Search = C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2191_0\
  CHR - Extension: AVG Do Not Track = C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\
  O2 - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll File not found
  O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.
  O9 - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll File not found
  [2011/10/13 20:26:22 | 000,000,000 | ---D | M] -- C:\Users\Michelle\AppData\Roaming\AVG2012
  
  
  :Services
  
  :Reg
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
  "EnableFirewall" = dword:00000001
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
  "EnableFirewall" = dword:00000001
  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
  "EnableFirewall" = dword:00000001
  
  :Files
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

===================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[NoobOfLameness]

Here's the log from the custom scan/fix for OTL:

All processes killed
========== OTL ==========
Service EagleNT stopped successfully!
Service EagleNT deleted successfully!
File C:\windows\system32\drivers\EagleNT.sys not found.
Service AVGIDSShim stopped successfully!
Service AVGIDSShim deleted successfully!
File system32\DRIVERS\avgidsshimx.sys not found.
Service AVGIDSHX stopped successfully!
Service AVGIDSHX deleted successfully!
File system32\DRIVERS\avgidshx.sys not found.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry key HKEY_USERS\S-1-5-21-1987367466-53183474-3874060569-1001\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}\ not found.
Prefs.js: "AVG Secure Search" removed from browser.search.defaultenginename
Prefs.js: avg@toolbar:11.1.0.7 removed from extensions.enabledItems
Prefs.js: "http://isearch.avg.com/search?cid={...lang=en&pr=fr&d=2012-06-03 20:59:03&sap=ku&q=" removed from keyword.URL
File HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F53C93F1-07D5-430c-86D4-C9531B27DFAF}: C:\Program Files\AVG\AVG2012\Firefox\DoNotTrack\ not found.
C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK\defaults\preferences folder moved successfully.
C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK\defaults folder moved successfully.
C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK\components folder moved successfully.
C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK\Chrome folder moved successfully.
C:\PROGRAM FILES\AVG\AVG2012\FIREFOX\DONOTTRACK folder moved successfully.
C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml moved successfully.
File C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.1901_0\plugins/avgnpss.dll not found.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2191_0\plugins folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2191_0\content\Icons folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2191_0\content folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla\12.0.0.2191_0 folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\zh_TW folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\zh_CN folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\tr folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\sr folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\sk folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\ru folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\pt_PT folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\pt_BR folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\pl folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\nl folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\ko folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\ja folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\it folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\id folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\hu folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\fr folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\es_419 folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\es folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\en folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\de folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\da folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales\cs folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\_locales folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\content\lib folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\content\js folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\content\icons folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\content\css folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0\content folder moved successfully.
C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\12.0.0.2166_0 folder moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31332EEF-CB9F-458F-AFEB-D30E9A66B6BA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{31332EEF-CB9F-458F-AFEB-D30E9A66B6BA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{68BCFFE1-A2DA-4B40-9068-87ECBFC19D16}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{68BCFFE1-A2DA-4B40-9068-87ECBFC19D16}\ deleted successfully.
C:\Users\Michelle\AppData\Roaming\AVG2012\cfgall folder moved successfully.
C:\Users\Michelle\AppData\Roaming\AVG2012 folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\\"EnableFirewall" | dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\\"EnableFirewall" | dword:00000001 /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile\\"EnableFirewall" | dword:00000001 /E : value set successfully!
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Michelle
->Temp folder emptied: 28208779 bytes
->Temporary Internet Files folder emptied: 29939767 bytes
->Java cache emptied: 156938 bytes
->FireFox cache emptied: 1097060151 bytes
->Google Chrome cache emptied: 401919884 bytes
->Flash cache emptied: 3129684 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 608 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,488.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Michelle
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Michelle
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.56.0 log created on 08072012_215311

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[NoobOfLameness]

From SecurityCheckup, checkup.txt:

Results of screen317's Security Check version 0.99.43
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
TuneUp Utilities 2009
Java(TM) 6 Update 14
Java version out of Date!
Adobe Flash Player 11.3.300.270
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 12.0 Firefox out of Date!
Google Chrome 20.0.1132.57
Google Chrome 21.0.1180.60
Google Chrome VisualElementsManifest.xml..
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

 

[NoobOfLameness]

The log from Farbar Service Scanner:

Farbar Service Scanner Version: 06-08-2012
Ran by Michelle (administrator) on 07-08-2012 at 22:19:05
Running from "C:\Users\Michelle\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\windows\system32\nsisvc.dll => MD5 is legit
C:\windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\windows\system32\dhcpcore.dll => MD5 is legit
C:\windows\system32\Drivers\afd.sys => MD5 is legit
C:\windows\system32\Drivers\tdx.sys => MD5 is legit
C:\windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\windows\system32\dnsrslvr.dll => MD5 is legit
C:\windows\system32\mpssvc.dll => MD5 is legit
C:\windows\system32\bfe.dll => MD5 is legit
C:\windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\windows\system32\SDRSVC.dll => MD5 is legit
C:\windows\system32\vssvc.exe => MD5 is legit
C:\windows\system32\wscsvc.dll => MD5 is legit
C:\windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\windows\system32\wuaueng.dll => MD5 is legit
C:\windows\system32\qmgr.dll => MD5 is legit
C:\windows\system32\es.dll => MD5 is legit
C:\windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\windows\system32\svchost.exe => MD5 is legit
C:\windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

 

[NoobOfLameness]

And ESET did not find any threats.

 

[Broni]

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

===================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

===================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[NoobOfLameness]

The log from OTL:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Michelle
->Temp folder emptied: 1726322 bytes
->Temporary Internet Files folder emptied: 9541955 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 166745422 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 939 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 8772 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 170.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Michelle
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Michelle
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.56.0 log created on 08082012_141720

Files\Folders moved on Reboot...
File move failed. C:\windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...
[2012/08/08 14:20:05 | 000,000,000 | ---- | M] () C:\windows\temp\_avast_\Webshlock.txt : Unable to obtain MD5

Registry entries deleted on Reboot...

 

[Broni]

13. Please, let me know, how your computer is doing.

 

[NoobOfLameness]

Not quite sure how to uninstall previous versions of Adobe Reader, so I uninstalled it first from Add/Remove Programs and then downloaded the newest version. I noticed a few minor changes to my computer, but other than that, my laptop is better than ever. It turns on and off and runs much, much faster, even faster than before I got the virus. Just for curiosity's sake, do you happen to know what kind of virus I had and where it came from?

 

[Broni]

It wasn't really much there but we cleaned some garbage.

Good luck and stay safe

 

[NoobOfLameness]

Alright. Thank you so much for all you help through this entire process! I greatly appreciate your clear and straightforward instructions as well as guiding me through fairly unfamiliar territory. Because of you, my laptop is now practically as good as new. And for that, I am truly grateful. Thanks again!

 

[Broni]

Way to go!!
Good luck and stay safe