Solved Some type of virus~norton didn't do its job

[TheDreams]

I had not check them, but it does seem that firefox and IE are not affected by this attack. Or so it seems to me.

 

[Broni]

Very well.

Reset Chrome...
Click on "Customize and control Google Chrome":

Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome

• Close all Chrome windows and tabs.
• Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
• Click Programs and Features.
• Double-click Google Chrome.
• Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.

 

[TheDreams]

Well thanks haha, and yes I have been here before. Tis so sad. When I get some monies from the great employer of mcdonalds I'll click your signature.
Is thou virus free?

 

[Broni]

Is Chrome OK now?
If so...

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Internet Explorer users - Click on this link to open ESET OnlineScan.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the http://www.bleepstatic.com/fhost/uploads/0/esetsmartinstaller_enu.png][/url] icon on your desktop.
    [/LIST]
    [*]Check [I]"YES, I accept the Terms of Use."[/I]
    [*]Click the [b]Start[/b] button.
    [*]Accept any security warnings from your browser.
    [*]Check [I]"Enable detection of potentially unwanted applications"[/I].
    [*]Click [I]Advanced settings[/I] and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark [I]"Use custom proxy settings"[/I]
    [*]Click the [b]Start[/b] button.
    [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    [*]When the scan completes, click [b]List Threats[/b]
    [*]Click [b]Export[/b], and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    [*]Click the [b]Back[/b] button.
    [*]Click the [b]Finish[/b] button.
    [/LIST]

 

[TheDreams]

Results of screen317's Security Check version 0.99.89
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton AntiVirus Online
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 71
Java version out of Date!
Adobe Flash Player 15.0.0.152
Adobe Reader XI
Mozilla Firefox 30.0 Firefox out of Date!
Google Chrome 38.0.2125.104
Google Chrome 38.0.2125.111
````````Process Check: objlist.exe by Laurent````````
Norton AntiVirus Engine 21.6.0.32 NAV.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````




Farbar Service Scanner Version: 21-07-2014
Ran by Eli (administrator) on 03-11-2014 at 16:56:21
Running from "C:\Users\Eli\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****




C:\AdwCleaner\Quarantine\C\Users\Eli\AppData\Roaming\Search Protection\SearchProtection.exe.vir a variant of Win32/Toolbar.Widgi application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Users\Eli\AppData\Roaming\Search Protection\Uninstall.exe.vir probably a variant of Win32/Toolbar.Widgi application cleaned by deleting - quarantined
C:\Program Files (x86)\AudioConverter\AudioConverter.exe a variant of Win32/InstallCore.A application cleaned by deleting - quarantined
C:\Users\Eli\AppData\Roaming\GRETECH\GomPlayer\GrLauncherTempSetup.exe Win32/OpenCandy application cleaned by deleting - quarantined
C:\Users\Eli\Downloads\utorrent.exe a variant of Win32/Bunndle application cleaned by deleting - quarantined

 

[Broni]

Update Firefox to the current 33.0.2 version.

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

======================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[TheDreams]

I'll let you know how it goes, at school right now! Thanks for the help, enjoy $15 on me All I could spare.

 

[Broni]

Thank you