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"System error. Hard disk failure detected..." malware?

By uncanadien
Nov 17, 2012
  1. Hello, yesterday I ducked out for a bit and when I returned to the computer the browser that I had open closed suddenly and I received a tonne of pop ups stating "system message-write fault error". Additionally I also received a "system error. hard disk failure detected" pop up. The virus/malware completely shut off my internet, but I have another computer in the house that I'm using. I tried to connect to the internet by going into safe mode with networking, then going into the browser and unchecking the proxy box, but to no avail. Here's a screenshot of my infected computer's desktop if that makes things easier. Thank you and I hope you can help me!
  2. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Hello, and welcome to TechSpot.

    [​IMG] Please see here for the board rules and other FAQ.

    Please feel free to introduce yourself, after you follow the steps below to get started.

    • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
    • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
    • If you have already asked for help somewhere, please post the link to the topic you were helped.
    • We try our best to reply quickly, but for any reason we do not reply in two days, please reply to this topic with the word BUMP!
    • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.
    Please review the 5-Step removal instructions and post the logs back here for my review.

    Also, include this scan:

    Download AdwCleaner by Xplode onto your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • A logfile will automatically open after the scan has finished.
    • Please post the content of that logfile in your reply.
    • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.
  3. uncanadien

    uncanadien TS Rookie Topic Starter

    Hello, sorry for the late reply. I decided to just reformat my computer instead.
  4. Jay Pfoutz

    Jay Pfoutz Malware Helper Posts: 4,282   +49

    Okay. Topic closed.
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