Hi
I've been experiencing problems with my laptop in that every now and then it will just randomly turn itself off and restart. Sometimes it will go for a few weeks without doing this, and other times it will happen 4 or 5 times a day. Just before it does this it shows a blue screen with some error message on it (which only appears for a split second, and so I cannot read what it says).
Once the laptop has restarted and is up and running, it comes up with the error message 'System has recovered from a serious error' and lists details of a folder named 'WER14d7.dir00' in the Temp folder, with two different files inside it which are logged as the problem. Now, i've searched for the 'WER14d7.dir00' folder, which can be found, but there is nothing in it (???). When I try to open the folder it says '.......\WER14d7.dir00 refers to a location that is unavailable...' and so on.
Anyone have any ideas what this is? or how I could solve it? Would really appreciate any ideas...
Thanks
I've been experiencing problems with my laptop in that every now and then it will just randomly turn itself off and restart. Sometimes it will go for a few weeks without doing this, and other times it will happen 4 or 5 times a day. Just before it does this it shows a blue screen with some error message on it (which only appears for a split second, and so I cannot read what it says).
Once the laptop has restarted and is up and running, it comes up with the error message 'System has recovered from a serious error' and lists details of a folder named 'WER14d7.dir00' in the Temp folder, with two different files inside it which are logged as the problem. Now, i've searched for the 'WER14d7.dir00' folder, which can be found, but there is nothing in it (???). When I try to open the folder it says '.......\WER14d7.dir00 refers to a location that is unavailable...' and so on.
Anyone have any ideas what this is? or how I could solve it? Would really appreciate any ideas...
Thanks
