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The Sims 2 Failed to find any DirectX 9.0c compatible graphics error

By Meowtwist ยท 10 replies
Oct 14, 2009
  1. I got this error on my laptop it has vista and my laptop has:
    Ati moblilty radeon HD 3400 Series Card
    1786 MB of memory
    Chip type: Ati radeon graphics processor (0x95c4)
    DAC Type: Interunal DAC (400HMz)

    I do not have any Custom stuff i have every Patch for every EP for the sims 2
    So how do i fix it please help me :monkey:
  2. mailpup

    mailpup TS Special Forces Posts: 7,103   +419

    If you haven't already, I suggest removing the existing graphics driver and installing the most recent for your laptop..
  3. raybay

    raybay TS Evangelist Posts: 7,241   +10

    What version of DirectX are you running ? and are you certain it is indeed installed?
  4. Meowtwist

    Meowtwist TS Rookie Topic Starter

    DirectX 10 (I'm on Vista) and yes, I think it comes preinstalled (doesn't it?). I can't find the ATI Mobility Radeon HD 3400 series driver for my laptop, either.
  5. mailpup

    mailpup TS Special Forces Posts: 7,103   +419

    For your laptop graphics driver try going to the laptop's manufacturer's website.
  6. NeekaFly

    NeekaFly TS Rookie

    Ok I am soo frustrated that I am about to tear my hair out!
    My friend gave me her old Sims 2 disc and I downloaded it and everytime I try to run it this message comes up:
    Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectyX 9.0c compatible graphic adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate.

    Here is all my computer info I know:

    Microsoft Windows XP

    Version 2002
    Service Pack 2

    Intel Celeron Processor
    731 MHz
    320MB of Ram

  7. mailpup

    mailpup TS Special Forces Posts: 7,103   +419

    It appears that your computer does not meet the minimum requirements for the game. Your processor is below the minimum for one and, according to the error message, so is your graphics.
  8. Kcircyrd

    Kcircyrd TS Rookie Posts: 216

    It is difficult to suggest more definitive information since you have not posted your laptop brand, model, and configuration.
    But are you absolutely certain you can use DirectX 10 on that computer?

    Suggest you go to the Device manager and look for flags or errors reporting that your video graphics are not installed properly. If you find the flag, download the graphics driver from your computer manufacturer's web site, install it, then reboot.

    Download and install from www.microsoft.com, DirectX 9.0c August 2009. Some installs merely redistribute DirectX to a location on your hard drive to which you must go to run the install program.
  9. NeekaFly

    NeekaFly TS Rookie

    wait what are the minimum requirements because I have brand new laptop so maybe it would work there?
  10. Kcircyrd

    Kcircyrd TS Rookie Posts: 216

    If you have the standard graphics device on any computer built in the past four years, DirectX 9.0c Aug 2009 downloaded from Microsoft will work just fine... You just have to watch the install options... as one form of the download simply installs as it downloads. The other method saves DirectX to your hard drive, then redistributes it to a location you select. Then you go to that location to click on the setup or install icon amongst a very large number of DirectX icons.

    Both are simple, really.
  11. NeekaFly

    NeekaFly TS Rookie

    so what happens for both of them step by step?
    because simple to you is complex for me just because I honestly dont know a ton about downloads or computers
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