Totally weird reboots... tried everything!

By silvermark
Jun 27, 2006
  1. Hello,

    I am having huge problems with my computer and I have lost hope so I am asking you guys for help ;)

    Here are the last few minidumps from WinXP Home.

    If you can help me I would be eternally grateful... you have no idea (well maybe you have) how frustrating it is to not know what's going on.

    Thanks so much,
  2. altheman

    altheman TS Rookie Posts: 425

    Your mindumps reference Windows System Files (ntoskrnl.exe and win32k.sys), Memory Corruption and a crash caused by "savrt.sys", which is a Symantec Norton AV file.

    First uninstall Norton, and install a free alternative, e.g. Avast or AVG. if this does not stop the errors, then download Memtest, and test your ram for errors. This the second most likely problem, if it is not Norton.
  3. silvermark

    silvermark TS Rookie Topic Starter

    Rockin' thanks so much. I will Memtest again see what happens.
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