Trouble with Belkin Wireless G Router

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I need help. I have a Belkin Wireless G router here at home which is currently set at:

ESSID Broadcast > ENABLE
Wireless Mode > 11g only
Wireless Channel > 9
Extend Range > ENABLE
Protected Mode > auto
Turbo Mode > enabled

I can access this network through my Mac laptop, although it cuts out now and then and then i change channels and get it back. but can't ever get my husband's Windows XP to connect. i have tried various channels - no luck. Any ideas?
 
Which error message do you get when attempting to connect from the Windows XP machine ?
 
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