Trouble with Realtek AC'97 onboard audio

By optix ยท 5 replies
Aug 21, 2009
  1. I have checked the system volume, updated drivers, checked the BIOS, even went as far as checking to see if the windows audio service was started. Still, i get no sound out of my speakers. When i turn Mic Boost on in volume controls, i hear a loud fuzzy sound, that is how i know it isn't a hardware issue.

    My system Specs are:

    Field Value
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX (DirectX 9.0c)
    Computer Name BRANDON
    User Name Compaq_Owner

    CPU Type AMD Sempron, 1790 MHz (9 x 199)
    Motherboard Name MSI RS482M2/RX482M2 (MS-7093) (3 PCI, 1 PCI-E x16, 4 DDR DIMM, Audio, Video, LAN, IEEE-1394)
    Motherboard Chipset ATI Radeon Xpress 200, AMD Hammer
    System Memory 768 MB (DDR SDRAM)
    BIOS Type Award (08/01/05)
    Communication Port ECP Printer Port (LPT1)

    Video Adapter Radeon X1650 Series Secondary (512 MB)
    Video Adapter Radeon X1650 Series (512 MB)
    Monitor Compaq FP7317 [17" LCD] (CNN3320L5S)

    Audio Adapter ATI SB400 - AC'97 Audio Controller

    IDE Controller ATI IDE Controller
    IDE Controller Standard Dual Channel PCI IDE Controller
    Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
    Disk Drive Generic USB SD Reader USB Device
    Disk Drive Generic USB CF Reader USB Device
    Disk Drive Generic USB SM Reader USB Device
    Disk Drive Generic USB MS Reader USB Device
    Disk Drive Multi Flash Reader USB Device (486 MB, USB)
    Optical Drive LITE-ON LTR-52327S (52x/32x/52x CD-RW)
    SMART Hard Disks Status OK

    C: (NTFS) 70557 MB (13865 MB free)
    D: (FAT32) 5739 MB (567 MB free)
    Total Size 74.5 GB (14.1 GB free)

    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (
    Modem Agere Systems PCI Soft Modem

    Printer Fax
    Printer Microsoft XPS Document Writer
    USB1 Controller ATI SB400 - USB Controller
    USB1 Controller ATI SB400 - USB Controller
    USB2 Controller ATI SB400 - USB 2.0 Controller
    USB Device USB Mass Storage Device
    USB Device USB Mass Storage Device

    Problems & Suggestions
    Problem Disk free space is only 10% on drive D:.

    Thanks in advance!
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    That noise is often a sign that the speakers or the sound card has been over-driven and burned out.
    Have you tried testing with a different set of speakers? A different sound card? Do you have any red or yellow flags in your device manager?
  3. webkab

    webkab TS Rookie

    I have just re downloaded the realtek AC97 4.06 sound driver on my gateway GT 5034 machine.

    For the second time I get an error message that tells me "bad direct sound driver. Please install proper drivers or select another device in configeration.

    What is going on?
  4. raybay

    raybay TS Evangelist Posts: 7,241   +10

    You can get a "bad driver" error message if the sound card is bad, resulting in the inability for the driver to install... What does your device manager report? Any devices flagged?
    This failure can occur simply from running your sound volume at high levels for as low as 10 or 20 minutes.
  5. webkab

    webkab TS Rookie

    AC97 4.06 Audio Driver

    I do not see any red flags on the computer.

    When you say device manager are you talking about the audio device in the control panel?

    If it is a sound card is my sound card part of the mother board in this machine gateway gt 5034?

    If so can we by pass the mother board with a different sound card?
  6. optix

    optix TS Rookie Topic Starter

    yes, i have tried different speakers, they also did not work. There is nothing in the device manager that would indicate that there is anything wrong with it, actually when i go to the properties page it says that the device is working properly. I have yet to try different sound card, but im guessing that it would be my only solution since i have tried every software solution out there.
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