Build a PC Troubleshoot Non-Stop BSOD

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Rayn21

Posts: 6   +0
Hello, been beating my head against this one for over a month for my sister and am not making any progress whatsoever so I am posting here hoping to get new input.

The laptop I am working on is locking up on a regular basis and BSODing 1-5 times a day. Sometimes programs will not open when they are clicked (kind of just hangs) and while this is happening the Internet connection shows the 'Limited Connectivity' message and will not work. I have updated the system per MS update and run memtest for 24 hours (no errors). Unsure how to diagnose if I just need to throw the thing away or its something that could be repaired. The system is as follows:

Pentium Dual-Core T2080 (1.75Ghz)
1 GB Dual Channel DDR2 SDRAM 533Mhz
256MB ATI Mobility Radeon X1400
80GB 5400rpm SATA HD
Windows XP Home

I have a sizeable collection of minidumps, the most recent are attached to this post and I have places an older batch on a reply below if further samples are useful.

Interested in any opinions or insights anyone can offer. I have looked at the files and see some recurrent issues with ipnat and http, but don't know what that might mean. Thank you for your time.
 

kimsland

Posts: 13,810   +3
Instead of "hosting" them on your website, please zip a few up and attach them here (200kb limit)
 

Rayn21

Posts: 6   +0
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  • #4
Instead of "hosting" them on your website, please zip a few up and attach them here (200kb limit)
I'm unsure why you have hosting in quotes. I zipped up all the minidumps I had and it was over 200kb so I figured a viable alternative would be to make them available on my own space. That being said, I have zipped up a batch of the most recent dumps to comply with your rules and attached one set to this post and another to the original. Sorry for the indiscretion.
 

Rayn21

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  • #5
Have you checked for spyware? If so, what utilities did you use?

-- Andy
I have run SpySweeper and AVG Antispyware with no results. I've looked through a HiJack This log and see nothing suspcious. NOD32 is running on the system and has been kept up to date.

Additionally, I ran a scandisk on the hard drive which did not report any errors or bad sectors.

I am unsure if I can declare the memory problem free after Memtest86 reported no issues after running for 24 hours or if I can declare the hard drive not responsible after the scan disk, but I assume it would report any obvious problems.

Thanks.
 

kimsland

Posts: 13,810   +3
Inside the 8 Minidumps:
BugCheck 1000000A, {1c, 2, 1, 80524b91}
Probably caused by : memory_corruption
PROCESS_NAME: CLI.exe

BugCheck 100000D1, {4, 2, 1, ee2973db}
Probably caused by : ipnat.sys
PROCESS_NAME: DoScan.exe

BugCheck 10000050, {8a88e086, 0, 80523d06, 0}
Probably caused by : SYMEVENT.SYS
PROCESS_NAME: wuauclt.exe

BugCheck 100000D1, {a060003, 2, 1, ee4313d8}
Probably caused by : ipnat.sys
PROCESS_NAME: Rtvscan.exe

BugCheck 4E, {99, 321e5, 0, 0}
Probably caused by : memory_corruption
PROCESS_NAME: aolsoftware.exe

BugCheck 100000D1, {a060004, 2, 1, ee28d3d8}
Probably caused by : ipnat.sys
PROCESS_NAME: svchost.exe

BugCheck 1000000A, {7d8a1867, 2, 1, 806e484a}
Probably caused by : avgtdi.sys
PROCESS_NAME: System

BugCheck 1000000A, {4, 2, 0, 804e714b}
Probably caused by : ntkrpamp.exe
PROCESS_NAME: System
Please uninstall Symantec (Norton) AntiVirus Corporate Edition
Then restart
Then run the removal tool: https://www.techspot.com/vb/topic100496.html#2
Then restart

Then update your Video Card Driver

Install Avast or Avira free Antivirus (I prefer Avira)

Then update it
Then run a full Antivirus scan


Then reply back :grinthumb

Edit

Oh you also have NOD32
That didn't fault, so maybe don't install Avira just yet :)
 

Rayn21

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  • #7
Thank you I will have her go through these steps and report back after a small period of time to see if any BSODs reoccur.
 

Rayn21

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  • #8
Yeah, no improvement whatsoever. Blue screened 3 times this hour.
 

almcneil

Posts: 1,236   +1
Try running Spybot Search & Destroy. You can find it in the Downloads seection at this site.

-- Andy
 

Rayn21

Posts: 6   +0
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  • #10
Gave it a try, still BSODing. just going to have to replace it I imagine. I feel like it would cost more to have it professionally repaired than to replace.
 

kimsland

Posts: 13,810   +3
What is the Bluescreen number on screen?
You can stop the automatic restarting through the Start->Run-> control sysdm.cpl,,3
Then press the Settings button, under Startup and recovery
Then untick Automatically Restart
Apply Ok

You may also want to check out Event Vewer (Start->Run-> Eventvwr.msc)
For any recent Events, or what was happening at the time
 
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