Unexpected shutdown

By Eil Salerud
Jan 23, 2014
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  1. Hi, I've got a cloud server that has unexpectedly shutdown twice now in less then a week and I've never had problems with it before. As it is a cloud server I can not remove RAM/ dust it etc.

    After rebooting the server this is the error windows gives me;

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.
    Locale ID: 1053

    Additional information about the problem:
    BCCode: dead
    BCP1: FFFFF8000135A970
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 274_3

    I've attached both minidumps, had to zip them thou as -dmp was not an allowed extension.

    Would appreciate all help I can get on this as these unexpected shutdowns interrupt my services towards customers.

    /Emil Salerud

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  3. Eil Salerud

    Eil Salerud TS Rookie Topic Starter

    Hi and thanks for the answer, I got the same answer from another source so I just updated the Citrix driver and hopefully it will work now.

    Thanks again for the reply.

    /Emil Salerud
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Thanks for coming by:)

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