Unknown Problem...

By }{yBr!D^ · 8 replies
Nov 22, 2006
  1. Well, I'm sure some of you remember my old story with the RAM and processor issues... well, after a couple of months after I RMA both the RAM and Processor and got new RAM that passed memtest this machine started to reboot by itself when it felt like it... no hardcore processing new heat issues... the house is about 60 degree's F, the system temp is about 75F and the Processor is 125F so it shouldn't be those areas.

    My guess its either a physical device or some kind of virus that isn't being detected.

    Also, the machine is making a squeeling noise that I thought were coming from one of my hard drives... and confirmed that it wasn't the hard drives.. now I'm stumped.

    Here's the info on the PC from everest.

    Field Value
    Computer Type ACPI Uniprocessor PC
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    Internet Explorer 7.0.5730.11
    DirectX (DirectX 9.0c)
    Computer Name MICHELLE
    User Name }{yBr!D^
    SMTP E-mail Address saint_d@bellsouth.net
    Logon Domain MICHELLE
    Date / Time 2006-11-22 / 10:44

    CPU Type AMD Athlon XP, 1733 MHz (13 x 133) 2100+
    Motherboard Name MSI KM3M-V (MS-7061) (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
    Motherboard Chipset VIA UniChrome KM266 Pro
    System Memory 2048 MB (PC2700 DDR SDRAM)
    BIOS Type Award (02/16/05)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port ECP Printer Port (LPT1)

    Video Adapter RADEON 9600 SERIES - Secondary (256 MB)
    Video Adapter RADEON 9600 SERIES (256 MB)
    3D Accelerator ATI Radeon 9600 XT (RV360)
    Monitor Philips 107S (107S2) [17" CRT] (YA 66238299)

    Audio Adapter Creative Audigy 2 ZS (SB0350) Sound Card
    Audio Adapter VIA VT1617(A) @ VIA AC'97 Enhanced Audio Controller

    IDE Controller VIA Bus Master IDE Controller
    SCSI/RAID Controller SCSI/RAID Host Controller
    SCSI/RAID Controller VIA SATA RAID Controller
    Floppy Drive Floppy disk drive
    Disk Drive WDC WD1600JB-22GVC0 (149 GB, IDE)
    Disk Drive WDC WD1600JB-00EVA0 (149 GB, IDE)
    Disk Drive GENERIC USB Storage-SDC USB Device
    Disk Drive GENERIC USB Storage-MSC USB Device
    Disk Drive GENERIC USB Storage-SMC USB Device
    Disk Drive GENERIC USB Storage-CFC USB Device
    Optical Drive DVD+R/RW DX082D
    Optical Drive SONY DVD-ROM DDU1621 (16x/40x DVD-ROM)
    Optical Drive VO3014J JKZ435I SCSI CdRom Device
    Optical Drive VO3014J JKZ435I SCSI CdRom Device
    Optical Drive VO3014J JKZ435I SCSI CdRom Device
    SMART Hard Disks Status OK

    C: (NTFS) 152625 MB (116649 MB free)
    D: (NTFS) 152625 MB (113169 MB free)
    Total Size 298.1 GB (224.4 GB free)

    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Primary IP Address
    Primary MAC Address 00-13-D3-65-64-AA
    Network Adapter VIA Rhine II Fast Ethernet Adapter (

    Printer hp psc 1200 series
    Printer Macromedia FlashPaper (Copy 1)
    Printer Macromedia FlashPaper (Copy 2)
    Printer Macromedia FlashPaper
    Printer Microsoft Office Document Image Writer
    FireWire Controller Creative Audigy IEEE1394 Firewire Controller (PHY: TI TSB41AB1/2)
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB2 Controller VIA USB 2.0 Enhanced Host Controller
    USB Device hp psc 1200 series
    USB Device Intel(r) PC Camera CS630 Image Storage
    USB Device Intel(r) PC Camera CS630 USB Controller
    USB Device Intel(r) PC Camera CS630
    USB Device psc 1200 (DOT4USB)
    USB Device USB Composite Device
    USB Device USB Mass Storage Device
    USB Device USB Printing Support

    DMI BIOS Vendor Phoenix Technologies, LTD
    DMI BIOS Version 6.00 PG
    DMI System Product KM400-8235
    DMI System Version
    DMI System Serial Number
    DMI Motherboard Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
    DMI Motherboard Product MS-7061
    DMI Motherboard Version
    DMI Motherboard Serial Number
    DMI Chassis Manufacturer
    DMI Chassis Version
    DMI Chassis Serial Number
    DMI Chassis Asset Tag
    DMI Chassis Type Desktop Case
    DMI Total / Free Memory Sockets 2 / 0


    Field Value
    Sensor Properties
    Sensor Type Winbond W83697HF (ISA 290h)
    GPU Sensor Type National LM63 (ATI-I2C 4Ch)
    Chassis Intrusion Detected Yes

    Motherboard 28 °C (82 °F)
    CPU 48 °C (118 °F)
    GPU 58 °C (136 °F)
    GPU Ambient 33 °C (91 °F)
    WDC WD1600JB-00EVA0 27 °C (81 °F)
    WDC WD1600JB-22GVC0 26 °C (79 °F)

    Cooling Fans
    CPU 4116 RPM
    Chassis 2519 RPM

    Voltage Values
    CPU Core 1.71 V
    +3.3 V 3.31 V
    +5 V 5.05 V
    +12 V 12.04 V
    -12 V -12.20 V
    +5 V Standby 4.99 V
    VBAT Battery 3.33 V

    Field Value
    CPU Properties
    CPU Type AMD Athlon XP, 1733 MHz (13 x 133) 2100+
    CPU Alias Thoroughbred-B
    CPU Stepping B0
    Instruction Set x86, MMX, 3DNow!, SSE
    L1 Code Cache 64 KB
    L1 Data Cache 64 KB
    L2 Cache 256 KB (On-Die, Full-Speed)

    CPU Physical Info
    Package Type 453 Pin PGA
    Package Size 4.95 cm x 4.95 cm
    Transistors 37.6 million
    Process Technology 6Mi, 0.13 um, CMOS, Cu
    Die Size 84 mm2
    Core Voltage 1.50 - 1.65 V
    I/O Voltage 1.6 V
    Typical Power 44.0 - 64.0 W (depending on clock speed)
    Maximum Power 48.5 - 74.3 W (depending on clock speed)

    CPU Manufacturer
    Company Name Advanced Micro Devices, Inc.
    Product Information http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118,00.html

    CPU Utilization
    CPU #1 2 %

    Field Value
    Motherboard Properties
    Motherboard ID 02/16/2005-KM400-8235-6A6LYM4BC-00
    Motherboard Name MSI KM3M-V (MS-7061)

    Front Side Bus Properties
    Bus Type DEC Alpha EV6
    Bus Width 64-bit
    Real Clock 133 MHz (DDR)
    Effective Clock 267 MHz
    Bandwidth 2133 MB/s

    Memory Bus Properties
    Bus Type DDR SDRAM
    Bus Width 64-bit
    DRAM:FSB Ratio 5:4
    Real Clock 167 MHz (DDR)
    Effective Clock 333 MHz
    Bandwidth 2667 MB/s

    Chipset Bus Properties
    Bus Type VIA V-Link
    Bus Width 8-bit
    Real Clock 67 MHz (ODR)
    Effective Clock 533 MHz
    Bandwidth 533 MB/s

    Motherboard Physical Info
    CPU Sockets/Slots 1 Socket 462
    Expansion Slots 3 PCI, 1 AGP
    RAM Slots 2 DDR DIMM
    Integrated Devices Audio, Video, LAN
    Form Factor Micro ATX
    Motherboard Size 190 mm x 240 mm
    Motherboard Chipset KM266Pro

    Motherboard Manufacturer
    Company Name Micro-Star International
    Product Information http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_list.php
    BIOS Download http://www.msi.com.tw/program/support/bios/bos/spt_bos_list.php

    Field Value
    Physical Memory
    Total 2047 MB
    Used 566 MB
    Free 1480 MB
    Utilization 28 %

    Swap Space
    Total 2921 MB
    Used 504 MB
    Free 2416 MB
    Utilization 17 %

    Virtual Memory
    Total 4968 MB
    Used 1071 MB
    Free 3897 MB
    Utilization 22 %

    Physical Address Extension (PAE)
    Supported by Operating System Yes
    Supported by CPU Yes
    Active No

    Field Value
    North Bridge Properties
    North Bridge VIA UniChrome KM266 Pro
    Supported FSB Speeds FSB200, FSB266, FSB333
    Supported Memory Types DDR-200 SDRAM, DDR-266 SDRAM, DDR-333 SDRAM
    Revision 00
    Package Type 552 Pin HSBGA
    Package Size 3.5 cm x 3.5 cm
    Process Technology 0.22 um
    Core Voltage 2.5 V
    In-Order Queue Depth 4

    Memory Controller
    Bank Interleave 4-way

    Memory Timings
    CAS Latency (CL) 3T
    Command Rate (CR) 2T

    Memory Slots
    DRAM Slot #1 1024 MB (PC2700 DDR SDRAM)
    DRAM Slot #2 1024 MB (PC2700 DDR SDRAM)

    Integrated Graphics Controller
    Graphics Controller Type VIA/S3G UniChrome
    Graphics Controller Status Disabled

    AGP Controller
    AGP Version 3.05
    AGP Status Enabled
    AGP Device ATI Radeon 9600 XT (RV360)
    AGP Aperture Size 1024 MB
    Supported AGP Speeds 1x, 2x, 4x, 8x
    Current AGP Speed 8x
    Fast-Write Supported, Enabled
    Side Band Addressing Supported, Enabled

    Chipset Manufacturer
    Company Name VIA Technologies, Inc.
    Product Information http://www.via.com.tw/en/products/chipsets
    Driver Download http://www.viaarena.com/?PageID=2
    Driver Update http://driveragent.com?ref=59

    Problems & Suggestions
    Problem AGP aperture size is more than half of the system memory size. This may cause performance penalty.

    If any other info is needed like hijackthis let me know.
  2. Rik

    Rik Banned Posts: 3,814

    The squeeling sound could well be a fan!!! Stop them one at a time wuth a pen and see which one it is!!!!

    If you think your system may be infected then read this - https://www.techspot.com/vb/topic50981.html - then post your HJT log as an ATTACHMENT in your own post in the Security and the Web forum!!!!
  3. }{yBr!D^

    }{yBr!D^ TS Rookie Topic Starter Posts: 40

    Well, the squeeling sounded many times as I opened windows and other software.. seemed to slow down and then follow my movements with my mouse (which was strange) unless the processor is going bad....

    I'll go read up on that thread you posted.. so I have to attach the log file not copy/paste?
  4. Rik

    Rik Banned Posts: 3,814

    If the squealing sound isn't a fan then the only component that will make a sound like that is a capacitor either in your psu or on your mobo!!!! You need to pimpoint exactly where the sound is coming from!!!!

    Your logfile has to be an attachment!!!!
  5. }{yBr!D^

    }{yBr!D^ TS Rookie Topic Starter Posts: 40

    I'll figure out where the noise is coming from then... (most likely the PSU)...

  6. sghiznaneck

    sghiznaneck TS Maniac Posts: 403

    I believe RIK hit it on the head about the power supply. I've had a couple go bad a few years ago. First sign was a squealing noise, then came the high pitched noise, then nothing. If you don't have a tester, disconnect all your power leads to your hardware AND motherboard and then turn it on. If the noise is still present, voila!
  7. Rik

    Rik Banned Posts: 3,814

    If it is coming from the psu then replace it!!! A noisy capacitor can last for minutes to years, but if it is making a noise it WILL fail!!!!
  8. }{yBr!D^

    }{yBr!D^ TS Rookie Topic Starter Posts: 40

    Before hand the PSU was making vibrant noises from its fan only when the machine was first booted... this started about a week ago...
  9. Rik

    Rik Banned Posts: 3,814

    Sghiznaneck, nice idea!! The only problem is the psu won't power up by itself unless the green wire is shorted to any black!! Also, powering the psu by itself with no load on it may not show the problem up!!!!

    I will just add for information, that i am one of the few that knows a fair bit about psu's and i often repair faulty ones!!!:)
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