unwanted hibernate/black screen

By ryaned
Oct 14, 2006
  1. Greetings, Ihave a problem and need help;

    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX (DirectX 9.0c)
    Computer Name RYANED2 (ryaned2)
    User Name Owner

    CPU Type Intel Pentium 4, 2000 MHz (20 x 100)
    Motherboard Name Unknown
    Motherboard Chipset Intel Brookdale-G i845GL
    System Memory 512 MB (PC2100 DDR SDRAM)
    BIOS Type Phoenix (05/28/02)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Video Adapter Intel(R) 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
    3D Accelerator Intel Extreme Graphics
    Monitor HP Pavilion MX75 (THLEM04280)

    Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

    IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
    Floppy Drive Floppy disk drive
    Disk Drive Maxtor 4D060H3 (60 GB, 5400 RPM, Ultra-ATA/100)
    Optical Drive CyberDrv CW058D CD-R/RW (32x/12x/48x CD-RW)
    Optical Drive LITEON DVD-ROM LTD163 (16x/48x DVD-ROM)
    SMART Hard Disks Status OK

    C: (NTFS) 53621 MB (34713 MB free)
    D: (FAT32) 4988 MB (764 MB free)
    Total Size 57.2 GB (34.6 GB free)

    Keyboard HP PS2 Keyboard (2K - 3)
    Mouse HID-compliant mouse
    Mouse PS/2 Compatible Mouse

    Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (
    Modem Lucent Win Modem

    Printer Fax
    Printer HP DeskJet 722C
    Printer Microsoft Office Document Image Writer
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
    USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
    USB Device USB Human Interface Device

    My computer will hibernate/black screen without warning. I have run AD-Aware, Ccleaner and AVG virus software with no results. When checking the event viewer in computer manager I see a DCOM error at the time of the "malfunction. Also I hane run speedfan but do not understand the report. Any suggestions would be appreciated. Thanks Ned
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    "without warning" means what? When you power on the machine, it restores the exact state before the hibernation?

    Could it be that you are accidentally pressing a "hibernate" button on your keyboard?
  3. ryaned

    ryaned TS Enthusiast Topic Starter Posts: 88

    no the screen goes black and the light on the case and on the monitor goes from green to amber happens most often when computer is unattended; previously when mouse moved or any key pressed comp rebooted; now must turn it off, pressing amber button and it starts but usually turns off during reboot, after reboot from minutes to hours. Ned
    ps I am currently using my networked laptop that works fine.

    Maybe I'm using the wrong terminology.

    The screen goes black. It can happen while the computer is being used or unattended. The only way to restart the computer is to manually turn it off and then restart it using the on/off button. The computer then reboots but may shut down during reboot or later from minutesto hours. Hope my descripion is clear.

    Thanks for any help. Ned
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