Hello guys first of all I want to thank you in advance for the great job you do for the online community helping to fix our "machines".
I follow the 8 steps and here are the logs and the problems are sometimes is slow, when I restart it I got this c:/windows/system32/HID.DLL file missing..... my browsers redirects to different webs, I can't open many pages I have IE, Firefox and safari, and finally I got this logon process init..failure...consult event log????? please I need some help!! thank you
NOTE can't attch AVG log, because I'm in safe mode, I cant go to normal mode because I got log on failure thing.
I follow the 8 steps and here are the logs and the problems are sometimes is slow, when I restart it I got this c:/windows/system32/HID.DLL file missing..... my browsers redirects to different webs, I can't open many pages I have IE, Firefox and safari, and finally I got this logon process init..failure...consult event log????? please I need some help!! thank you
NOTE can't attch AVG log, because I'm in safe mode, I cant go to normal mode because I got log on failure thing.