Hi there
This is an urgent problem.
My sister's laptop was freezing on the 'Welcome' screen on vista... and when troubleshooting, at times it wouldnt even get into Safe Mode.
I eventually got all the files off, and the error details and the minidump.
It was most important that the laptop is fixed (even if temporarily) for Sunday (tomorrow) - so I just restored the computer to it's original factory state, and am now researching the problem.
That was in hope that it was a software problem, and not a hardware problem.
The laptop is now working, but everything locks up after it's been on for a few minutes, or I try to do 2 things...
Here are the original error details, and minidump attached:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information about the problem:
BCCODE: 8086
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Thank you all !
Mike
This is an urgent problem.
My sister's laptop was freezing on the 'Welcome' screen on vista... and when troubleshooting, at times it wouldnt even get into Safe Mode.
I eventually got all the files off, and the error details and the minidump.
It was most important that the laptop is fixed (even if temporarily) for Sunday (tomorrow) - so I just restored the computer to it's original factory state, and am now researching the problem.
That was in hope that it was a software problem, and not a hardware problem.
The laptop is now working, but everything locks up after it's been on for a few minutes, or I try to do 2 things...
Here are the original error details, and minidump attached:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information about the problem:
BCCODE: 8086
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Thank you all !
Mike