My wife's new machine came with Vista Home Basic. She has a Canon BJC-2000 printer , Black only cartridge. Home Basic comes with MS Works and the Word processing App is all she uses. Here is the weirdness which I hope someone can help explain.
1. As I was setting up the system I wrote a note and printed it. I was able to run the Maintenance items.
2. She wrote a letter and saved it in .wps Works default format. When we tried to print it an error message saying 'Mis-Matched Cartridge' keeps coming up. I have booted many times and the same message.
3. Today I took the letter she had written and saved it in .doc form. The darn thing printed from Works.
HELP
1. As I was setting up the system I wrote a note and printed it. I was able to run the Maintenance items.
2. She wrote a letter and saved it in .wps Works default format. When we tried to print it an error message saying 'Mis-Matched Cartridge' keeps coming up. I have booted many times and the same message.
3. Today I took the letter she had written and saved it in .doc form. The darn thing printed from Works.
HELP