1. TechSpot is dedicated to computer enthusiasts and power users. Ask a question and give support. Join the community here.
    TechSpot is dedicated to computer enthusiasts and power users.
    Ask a question and give support.
    Join the community here, it only takes a minute.
    Dismiss Notice

Walmart delivery service that places groceries in your fridge launches this fall

By midian182 · 44 replies
Jun 7, 2019
Post New Reply
  1. Called InHome Delivery, the system is Walmart’s take on rival Amazon’s Key service, which allows packages to be placed inside a customer’s home, garage, or car. Much like Amazon’s version, InHome Delivery requires that users have Walmart install a smart lock on the outside of their home or garage.

    Once the smart lock is installed, users can place a grocery order from Walmart.com or the Walmart mobile app, pick a date and time, then select if it should go in the garage or straight into the kitchen fridge.

    The Walmart employee will use a one-time code via a mobile device to gain entry, and will be fitted with a “proprietary, wearable camera.” This will "[allow] customers to control access into their homes and [give] them the ability to watch the deliveries remotely," so you don’t have to worry about the person doing anything more than just delivering food.

    The Walmart associates who deliver the groceries will go through an extensive training program to ensure they treat customers’ homes with care and respect. They’ll also be shown how to “select the freshest items for delivery and organize the most efficient refrigerator.”

    InHome is set to roll out this fall to over 1 million customers in Kansas City, Missouri; Pittsburgh, Pennsylvania; and Vero Beach, Florida. No word yet on how much deliveries, and the smart locks, will cost.

    The service will be expanded later this year to include returns, which will involve leaving items you want to return on the kitchen counter so the InHome associate can let themselves in and pick it up.

    Permalink to story.

    Last edited by a moderator: Jun 7, 2019
  2. ckm88

    ckm88 TS Booster Posts: 117   +85

    Hell to the no. Ain't nobody, correction: a stranger, gonna be stocking the fridge but me in my own domain.
  3. Dimitrios

    Dimitrios TS Guru Posts: 430   +310

    This is getting overboard with both Amazon & Walmart. First it was leaving them in your garage, then it was the trunk of your car, now your fridge what's next you buy a pair of boxers and they put them on you or you buy shampoo and they apply it on you while using the shower??????
    Black Paper likes this.
  4. wiyosaya

    wiyosaya TS Evangelist Posts: 3,820   +2,173

    No thanks. I'll buy my own.
    MaikuTech, TheBigT42 and Black Paper like this.
  5. amstech

    amstech IT Overlord Posts: 2,176   +1,354

    You do not want unhappy, shady borderline questionable members of our society who are just smart enough to work at Wal-Mart entering your house to fill your fridge.
    This generation is lazy and entitled on a level that's very disruptive to human advancement, but are they this lazy?
    I could ONLY see this working for the elderly and even then, I don't want some Wal-Mart dummy robbing poor Granny while he drops off some milk. Cops and Military grunts go through rigorous training and many of them aren't good people.
    Super awful ******* idea this is, the fact it even got this far is a great representation of how silly things have gotten, this is about as ridiculous as the Rotten Tomatoes website.
    TheBigT42 likes this.
  6. mshrf

    mshrf TS Rookie

    Agreed. But I think it's nice if you have a big *** mansion and you're rich af and you don't care if someone steals your 10000$ spoon set anyway.
  7. ckm88

    ckm88 TS Booster Posts: 117   +85

    Haha I still wouldn't want strangers in my mansion. But then again, money changes how people think and act....
    TheBigT42 and Dimitrios like this.
  8. treetops

    treetops TS Evangelist Posts: 2,496   +514

    I might just be playing the devils advocate but... They have cameras on them. It would even be cheaper for a big semi truck to roll up on a housing block, send out some employees and stock all the houses.

    It's ironic that Walmart holds it's employees with a higher level of accountability then the police force. And that people prefer deliveries when there not home so they don't have to look at another human being.

    Don't worry one day will all have cameras on us at work.
  9. QuantumPhysics

    QuantumPhysics TS Evangelist Posts: 1,146   +836

    Delivery to the inside of your home.

    Delivery to the inside of the trunk of your car.

    I mean...seriously...how lazy and stupid are we?

    I would never give access to the inside of my house(s) to Amazon or Ebay or Walmart.

    I got a 34" monitor delivered to my door and they left it next to my door and driveway. He could have taken it to the back but didn't. No one stole it so I got lucky.

    The best solution is the storage lockers.

    I recently had a package delivered from China and all I needed to do was take my Driver's License and the tag to the locker in the community center and I talked to someone live for about 4 minutes. They unlocked it and I got my package. Some lockers are at gas stations. Some lockers are next to big stores themselves - or in them.

    But no - you ain't getting my keys.
    TheBigT42 and Dimitrios like this.
  10. GreenNova343

    GreenNova343 TS Maniac Posts: 356   +237

    If you're in that situation, you're probably not buying anything from Walmart anyway...
  11. kevbev89

    kevbev89 TS Maniac Posts: 180   +160

    I mean an accomplice can follow behind the deliverer and sneak upstairs and jack stuff while the other stocks the fridge?
    Squid Surprise likes this.
  12. Squid Surprise

    Squid Surprise TS Evangelist Posts: 2,508   +1,508

    And there are probably other ways to exploit this that Walmart hasn't thought of yet... While this MIGHT be useful down the road, I'd hate to be among the first people receiving this service.

    Of course, we've had similar services designed for elderly and sick/infirm people for years now... groceries and other essentials are delivered via a trained aide who often has the keys to the person's house - and it seems to work even without cameras and smart locks... of course, there are the occasional abuses.... but any time you allow someone into your home, you run that risk...

    Personally, I can see the benefit with large items - and for people who live far away from the nearest post office / drop point.

    If I get a 65" TV, even a 1 minute walk from the post office is unacceptable, as carrying a 65" TV more than a few feet is not a simple task...
  13. EClyde

    EClyde TS Evangelist Posts: 1,804   +664

    It could work but people are not that honest
    Dimitrios likes this.
  14. Uncle Al

    Uncle Al TS Evangelist Posts: 5,249   +3,666

    As I get older and less mobile this will be a great thing but Krogers here already has a similar service and Public's is supposed to be starting one soon. It will be a LOT cheaper than buying my own autonomous vehicle to drive me around but I'm still hanging out for that that robot in female appearance that will talk dirty to me .... at this point I'm not sure why I'll like it but if it's part of the base package I want it!
  15. mcborge

    mcborge TS Guru Posts: 565   +463

    This service should only be of benefit to the disabled and infirm. If you are perfectly able bodied and think this service is of benefit to you then you should be ashamed of yourself quite frankly.
  16. brucek

    brucek TS Maniac Posts: 148   +185

    Clearly I'm in the minority but I am not so freaked out about this as most other posters.

    First, if you own a home, you are probably already used to an array of tradespeople in your home/grounds. House cleaners, plumbers, electricians, handy man, pool service, landscaping, pest control are not uncommon. As owners get more affluent and homes get bigger and more complicated, the array of suppliers and their frequency of visit only increases.

    Second, suppliers stocking fridges directly has long been common in the commercial space. I've wondered why I couldn't get that same level of service as a residential customer (likely with an understandable volume commitment.)

    Now all those existing services rely on trust built up over time, but I don't see why someone won't eventually figure out how to extend that trust to a new kind of service person, especially when we live in an era where it's possible to ensure everyone entering the house is on HD video (or even everything in certain areas of the house is on video too if desired.)
    poohbear likes this.
  17. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 11,263   +4,931

    The is only one way I would allow this. If I had a spare fridge for drop offs in an otherwise vacant garage.
  18. lexster

    lexster TS Addict Posts: 280   +135

    I wouldn't even allow that. Walmart can stay the hell away from my home. I wouldn't even let Costco do this, and I actually like Costco.
  19. DukeJukem

    DukeJukem TS Enthusiast Posts: 54   +31

    No no no this isn't how to run this grocery delivery service crap. this is how you do it. check it out, I'm so right ill just say PAY ME right now. lol

    both walmart and amazon are rich as **** right? k. provide me a "mini" fridge with a fingerprint sensor in it to open it.only myself/family and walmart employees can have their prints stored for unlocking my specific fridge. make sure some form of a 360 degree angle camera is in it that I can monitor through software on my pc and set it in my yard, permanently. stock my damn fridge when I tell you to stock my damn fridge. get out of my yard. don't even look at my house.

    let's be real here folks. the only reason people deliver pizza is the possibility of getting tips. otherwise anyones attitude about it is going to be something like "I made the pizza so......u can come get it.....unless you're gonna pay me to take it to you." are these walmart employees getting tips? are they getting paid "extra" to go deliver other peoples ****? I doubt it, but if I'm wrong I don't really care enough to research it because......who cares about walmart? lol

    People work at walmart for specific reasons. It's not their amazing pay or health insurance plan etc. I don't care if you have a camera on. I don't even want you in my yard honestly.

    if walmart wouldn't be so sheisty with their money and actually open up more than 3/20 checkout lanes perhaps people would give 2 shits less about going to walmart and these services wouldnt be "needed" to begin with. theres literally never any checkout lanes open. the people ringing things up are slow/high/stupid/talking to the customers. it's insane and annoying. even the whopping 8 or so self checkout lanes are literally always full.
  20. Axiarus

    Axiarus TS Evangelist Posts: 439   +257

    I live in an apartment. Maintenance people come in to fix things when I am not home with no cameras or smart locks. Seriously, people are just paranoid. You can literally watch what the person is doing with the chest cam and your smart lock lets you know when they enter and exit and if its fully locked or not. That is a lot more than I get from people who I pay rent to.
  21. Axiarus

    Axiarus TS Evangelist Posts: 439   +257

    Your Wal-Mart only has 8? That is cute. They are redoing their stores around the country. Just wait, you will have a lot more.
  22. Axiarus

    Axiarus TS Evangelist Posts: 439   +257

    Hence the smart lock and chest camera. Plus, if you were really going to start doing this you would have cameras setup inside your home anyways.
  23. Axiarus

    Axiarus TS Evangelist Posts: 439   +257

    If you had a smart lock he could have left that monitor right inside the door. It would have told you when the door unlocked, opened, closed and re-locked. You could have watched it all from your phone. Also, as a FedEx delivery driver, I am not going around back.
  24. seeprime

    seeprime TS Guru Posts: 376   +405

    I'll wait for the Black Mirror episode to see what happens when the delivery dude is caught eating a snack.
  25. poohbear

    poohbear TS Maniac Posts: 281   +199

    The deliverer is wearing a camera, and I'm sure they do criminal background checks. Chill ppl, not everyone is out to rob your souped up PC.

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...