WD External Hard drive not recognized in my computer

By pam1120
Dec 30, 2009
  1. Hi, gud day!

    It's been a month that my external hard drive could not be detected in my laptop. the light still lights up when i connect it via USB cable but nothing appears on the computer. I also tried connecting it to different computers and cable and it is still not recognized... I also check it on disk management and it is still not visible. is my hard drive damaged? is there a chance I could retrieve all my files?
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    See [post=720762]Troubleshoot: Windows Won't Recognize Your USB Hard Drive[/post] The post contains a wealth of data. Hopefully, some of it can be applied to your situation
  3. Puiu

    Puiu TS Evangelist Posts: 2,653   +1,092

    The HDD is most likely not damaged, but the casing is known to break quite often. If you want your files then just take out the HDD by unscrewing and opening the box it is in and put it like a normal HDD in your PC.
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