Solved Win32/Alureon virus, can't update anti virus s/w & caused a 'Windows Activation'

[2wartz]

AVG detected Win32/Alureon along with numerous other trojans & viruses. There were 8 files shown as Alureon derivatives with titles indicating it had infiltrated anti virus s/w ( avg, Super antispyware, exterminate it). Cant update any anti virus program. When I reboot Windows tells me that Windows needs to be activated -when I try to activate it, the activation screen comes up but the 'Next' button is grayed out so I cant do anything about activating Windows. Also an alien file has appeared in startup namely 'lmr.exe'.
Have run AVG, Microsoft malware remover, Superantispyware, Exteminate it -all find some thing but cant eliminate the main prob.
Attached is Hijack this log
2wartz

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[2wartz]

After 8 step virus removal

Hi Broni
I followed the 8 step program. Did a full scan with AVG-Scan.Removed what was found to the vault. Ran TFC.
I checked Adobe- at 9.3.2 which is up to date. Checked Java- at 6.20 which is up to date. Windows XP on my machine is SP3 but I cant get updates as this virus is giving a false indication to Microsoft as to the status of my XP - mine is genuine but when Microsoft do a verification it is reported as non genuine.
Ran Malwarebytes AntiMalware- log attached.
Ran GMER- Problem. Ran this twice & it locked up my system at the point of saving the log file both times. Cant supply the log sorry.
Ran DDS- both the DDS & Attach logs are attached as well.
While using the PC AVG keeps finding trojans & viruses-some of which cant be moved to the vault as they are reported as inaccessible. Some are located in 'restore' files.
2wartz

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

Your HJT version is outdated, so...

Download HijackThis:
http://free.antivirus.com/hijackthis/
by clicking on Installer under Version 2.0.4
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator

 

[2wartz]

After Combofix & Hijackthis run

Hi Broni
Downloaded new copies of ComboFix & HiJackThis.
Ran both - Logs attached.
I have been able to re-activate Windows.
Thnx 2wartz

 

[Broni]

You're running two AV programs, Microsoft Security Essentials and AVG.
One of them has to go.
If AVG (preferable), make sure to use AVG Remover: http://www.avg.com/us-en/download-tools


1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

File::
c:\windows\ALCMTR.EXE
c:\windows\system32\drivers\zgegnmhl.sys
c:\windows\system32\drivers\ykofzkbj.sys
c:\windows\system32\drivers\xdpzbaux.sys
c:\windows\system32\drivers\vprtxwqr.sys
c:\windows\system32\drivers\umunpsdj.sys
c:\windows\system32\drivers\okucdhtu.sys
c:\windows\system32\drivers\ignohmco.sys
c:\windows\system32\drivers\gihexvbd.sys
c:\windows\system32\drivers\crcmwmny.sys
c:\windows\system32\drivers\abcvlyco.sys
c:\windows\system32\6ace91ec.exe
c:\windows\system32\f36decbb.exe


Folder::

Driver::
zgegnmhl
ykofzkbj
xdpzbaux
vprtxwqr
umunpsdj
okucdhtu
ignohmco
gihexvbd
crcmwmny
abcvlyco
MSWU-6ace91ec
MSWU-f36decbb


Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=-


RegLockDel::

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt
• A new HijackThis log.

 

[2wartz]

After 2nd run with Combofix & hijack this

Hi Broni
I deleted Microsoft essential Security as I like AVG better.Only AVG running on system now.
Ran Combofix for the second time - Log attached
Ran Hijack this for the second time - Log attached
Thnx 2wartz

 

[Broni]

Looks good

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

===================================================================

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

Post fresh HijackThis log as well.

 

[2wartz]

After Kapersky run

Hi Broni
Combofix uninstalled
TFC run ok
Downloaded & ran Kapewrsky on line antivirus scan - log attached
Fresh Hijack this ran - log attached.
Thnx 2wartz

 

[Broni]

Re-run HJT and checkmark following entries:
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
Click "Fix checked" button.

When done...


Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.

 

[2wartz]

Now OK

Hi Broni
Ran the Hijack this & deleted the nominated files.
Cancelled restore, restarted & enabled restore again.
Your blood is worth bottling!!! System is running sweetly again. Net activity is much quicker, local operations the same. Windows is activated & any anti viral s/w is able to update their database.
System AOK
Thank you very much for your help
2wartz

 

[Broni]

Way to go!!

Good luck and stay safe