Inactive I think Parents' laptop has had virus - freezes and windows update errors

Askitbasket · Mar 13, 2014

Hi,

I have been handed my parents' laptop which had ceased to work work properly, constantly freezing and crashing and refusing to bring up task manager (I have resolved the task manager issue). I suspect that it has had a virus as it seems that all restore points have been deleted and although it works fine in safe mode, certain functions are disabled - for instance, I cannot successfully install WinZip in safe mode or run Windows Update.

I have run MalwareBytes and AVG AntiVirus neither of which seem to be picking up on anything now although when I was first given the laptop MalwareBytes showed the following:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.24.08

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 11.0.9600.16518
Trevor Askew :: ADMIN-PC [administrator]

Protection: Disabled

24/02/2014 19:15:45
mbam-log-2014-02-24 (19-15-45).txt

Scan type: Full scan (C:\|E:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 525532
Time elapsed: 1 hour(s), 19 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCR\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C} (PUP.Optional.Wajam.A) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|NextLive (PUP.Optional.NextLive.A) -> Data: C:\Windows\SysWOW64\rundll32.exe "C:\Users\Trevor Askew\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\Users\Trevor Askew\AppData\Roaming\newnext.me (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Roaming\newnext.me\cache (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.

Files Detected: 8
C:\Users\Trevor Askew\AppData\Roaming\newnext.me\nengine.dll (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Program Files\Yamicsoft\keygen.exe (RiskWare.Tool.CK) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Local\genienext\nengine.dll (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie2.1.36.zip (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Local\Mobogenie\Version\OldVersion\Mobogenie\nengine.dll (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Windows\AutoKMS\AutoKMS.exe (Trojan.AutoKMS) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Roaming\newnext.me\nengine.cookie (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.
C:\Users\Trevor Askew\AppData\Roaming\newnext.me\cache\spark.bin (PUP.Optional.NextLive.A) -> Quarantined and deleted successfully.

(end)

I really have no idea what the problem is but Windows Update is effected. There are 10 important updates and 2 optional updates waiting but the machine crashes or shows different errors (code 80080005, Update error 0x80070057).

Here are the required logs. I will have to come back with attach.zip once I've emailed it to a different machine as there is no zip software on this laptop and I can't install any at the mo.

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 11.0.9600.16518 BrowserJavaVersion: 10.45.2
Run by Trevor Askew at 10:18:50 on 2014-03-13
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2798.1936 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bbc.co.uk/news/
mWinlogon: Userinit = userinit.exe,
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uPolicies-Explorer: NoSMBalloonTip = dword:1
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: AlwaysShowClassicMenu = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/select/asusTek_sys_ctrl3.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{88A16F2A-0A6E-4EDC-B132-32908B9EB21E} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{9195632A-3D43-453E-9283-F7DBB23C92A1} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{ABD7045A-47E2-4322-9F59-5C9848598915} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{B019A00C-9C33-49B4-99E3-B5832017911D} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E08AC00C-A051-4A2D-B8D2-9B61288E468D} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{E08AC00C-A051-4A2D-B8D2-9B61288E468D}\458656023427F666470205279667164756 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E08AC00C-A051-4A2D-B8D2-9B61288E468D}\45E4341405933333343473 : DHCPNameServer = 192.168.254.254 158.152.1.58 158.152.1.43
TCP: Interfaces\{F06727F2-2CFE-47FF-9457-D033EDAC8947} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{F06727F2-2CFE-47FF-9457-D033EDAC8947}\4786563627F66647E6564777F627B6 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_64.dll
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
x64-IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Trevor Askew\AppData\Roaming\Mozilla\Firefox\Profiles\o0ia5c1w.default\
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Users\Trevor Askew\AppData\Local\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
.
---- FIREFOX POLICIES ----
.
FF - user.js: extensions.shownSelectionUI - true
.
.
.
.
.
============= SERVICES / DRIVERS ===============
.
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);C:\Windows\System32\drivers\tdrpm258.sys [2011-11-4 1477728]
R2 rimspci;rimspci;C:\Windows\System32\drivers\rimssne64.sys [2012-9-18 93696]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2007-8-3 11392]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2012-9-18 395264]
S0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 afcdp;afcdp;C:\Windows\System32\drivers\afcdp.sys [2011-11-4 252512]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-2-17 111616]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-2-24 25928]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 134944]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-11-30 19456]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 ss_bbus;SAMSUNG USB Mobile Device (WDM);C:\Windows\System32\drivers\ss_bbus.sys [2009-9-19 127488]
S3 ss_bmdfl;SAMSUNG USB Mobile Modem (Filter);C:\Windows\System32\drivers\ss_bmdfl.sys [2009-9-19 18944]
S3 ss_bmdm;SAMSUNG USB Mobile Modem;C:\Windows\System32\drivers\ss_bmdm.sys [2009-9-19 161280]
S3 ss_bserd;SAMSUNG USB Mobile Logging Driver;C:\Windows\System32\drivers\ss_bserd.sys [2009-9-19 128000]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-30 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-11-30 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-11-4 1255736]
S4 afcdpsrv;Acronis Nonstop Backup service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2011-11-4 2480048]
S4 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-4-20 203776]
S4 bcm44amd64;Broadcom 440x 10/100 Integrated Controller XP Driver;C:\Windows\System32\drivers\b44amd64.sys [2009-6-10 87552]
S4 GPAdjustTimeService;1st Clock Adjust Time Service;C:\Program Files (x86)\1st Clock\1stClockAdjustTimeSvc.exe [2011-11-4 467968]
S4 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-2-24 418376]
S4 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-2-24 701512]
S4 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S4 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S4 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2013-8-27 93072]
S4 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2012-9-18 571248]
.
=============== Created Last 30 ================
.
2014-03-13 10:11:12 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{49ED1786-9A6E-4D5E-B830-24DE646FFC60}\mpengine.dll
2014-02-26 20:56:44 -------- d-----w- C:\Windows\System32\catroot2
2014-02-26 20:45:26 -------- d-----w- C:\305f745cb616afef03
2014-02-26 20:38:18 -------- d-----w- C:\e80c5d5eac2e40bb5d
2014-02-26 20:33:26 -------- d-----w- C:\9e57315bccc1cf1830572e63ef6651
2014-02-26 20:29:28 -------- d-----w- C:\fbbea87022103b5980b43194
2014-02-26 20:09:48 -------- d-----w- C:\194403d297f0ba2975ea
2014-02-26 19:41:42 -------- d-----w- C:\41ea927c0745558d4dec
2014-02-26 18:43:13 -------- d-----w- C:\110a89b55e2b126d7e82
2014-02-26 18:00:23 -------- d-----w- C:\b471deb78347cdb009fe4a9ff0
2014-02-26 17:56:08 -------- d-----w- C:\Windows\CheckSur
2014-02-25 22:49:37 -------- d-----w- C:\bb76062229a22df25d86b4af
2014-02-25 22:17:14 -------- d-----w- C:\Windows\pss
2014-02-25 21:31:49 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9813178D-8BC3-4829-9EC1-6DA6CB1736BD}\gapaengine.dll
2014-02-25 19:52:01 49940480 ----a-w- C:\Program Files (x86)\GUT8B4E.tmp
2014-02-25 19:52:01 -------- d-----w- C:\Program Files (x86)\GUM8B4D.tmp
2014-02-24 19:15:00 -------- d-----w- C:\Users\Trevor Askew\AppData\Roaming\Malwarebytes
2014-02-24 19:14:48 -------- d-----w- C:\ProgramData\Malwarebytes
2014-02-24 19:14:47 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-02-24 19:14:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-02-24 18:54:45 49940480 ----a-w- C:\Program Files (x86)\GUT16AC.tmp
2014-02-24 18:54:45 -------- d-----w- C:\Program Files (x86)\GUM166C.tmp
2014-02-24 09:59:40 17858952 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2014-02-24 08:45:36 -------- d-----w- C:\b5aee3c68e601a84e3487f62e78a
2014-02-23 18:51:36 49940480 ----a-w- C:\Program Files (x86)\GUTB970.tmp
2014-02-23 18:51:36 -------- d-----w- C:\Program Files (x86)\GUMB96F.tmp
2014-02-23 11:05:25 10315576 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-17 23:02:53 -------- d-----w- C:\56495baeda607afbeaf46775857d09
2014-02-17 07:10:38 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-02-17 07:10:37 3928064 ----a-w- C:\Windows\System32\d2d1.dll
2014-02-17 07:10:37 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll
2014-02-17 07:10:37 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-02-16 17:52:55 -------- d-----w- C:\ProgramData\Auslogics
2014-02-16 17:52:37 -------- d-----w- C:\Users\Trevor Askew\AppData\Local\Programs
2014-02-16 17:44:00 -------- d-----w- C:\Users\Trevor Askew\AppData\Roaming\Foresight Software
2014-02-16 17:44:00 -------- d-----w- C:\Users\Trevor Askew\AppData\Roaming\DriverCure
2014-02-16 17:43:49 -------- d-----w- C:\ProgramData\Foresight Software
2014-02-16 08:05:44 49940480 ----a-w- C:\Program Files (x86)\GUT2FFC.tmp
2014-02-16 08:05:44 -------- d-----w- C:\Program Files (x86)\GUM2FFB.tmp
2014-02-14 03:04:21 -------- d-----w- C:\78350512c3c6282363
2014-02-14 03:01:46 548864 ----a-w- C:\Windows\System32\vbscript.dll
2014-02-14 03:01:46 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
.
==================== Find3M ====================
.
2014-02-24 10:03:08 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-24 10:03:08 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-06 11:30:46 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-06 11:30:12 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-02-06 11:07:39 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-02-06 11:06:47 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-02-06 10:49:03 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-02-06 10:48:45 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-02-06 10:48:11 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-02-06 10:20:26 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-06 10:11:37 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-06 10:01:36 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-02-06 09:50:32 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-02-06 09:47:22 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-02-06 09:46:27 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-02-06 09:25:36 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-06 09:24:52 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-02-06 09:09:30 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2013-12-27 14:54:09 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
============= FINISH: 10:20:20.01 ===============

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.13.03

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 11.0.9600.16518
Trevor Askew :: ADMIN-PC [administrator]

13/03/2014 10:30:22
mbam-log-2014-03-13 (10-30-22).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 242105
Time elapsed: 5 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Thanks in advance for any help.

Askitbasket · Mar 13, 2014

Here is the attach.zip file

Broni · Mar 13, 2014

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==============================

Please observe forum rules.
All logs have to be pasted not attached or zipped.
I expect you to paste Attach.txt log from DDS into your next reply.

Any particular reason why you ran all scans from safe mode?
Unless there is a valid reason run all future scans from normal mode.

Download RogueKiller from one of the following links and save it to your Desktop:

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Askitbasket · Mar 14, 2014

Hi Broni

Thanks, I really appreciate your help with this.

I have pasted the Attach.txt below. The DDS dialog had told me to upload that to the forum as a zip file.

Regarding safe mode, the reason I have been doing my scans this way is that the laptop has a tendency to freeze mid-way through any sort of process (Indeed, I tried this with DDS this morning and the computer became unresponsive – I had to shut down by holding the power switch). Does it matter if I have to do the steps you have instucted above in safe mode as I fear this will be my only option?

N.B. I don't know whether this is useful information or not but I discovered today that the fast web button no longer works, it brings up a message saying that this feature is not installed.

Attach.txt:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 04/11/2011 13:38:32
System Uptime: 13/03/2014 10:10:53 (0 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | N/A | 2128/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 267 GiB total, 179.897 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 199 GiB total, 58.024 GiB free.
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
1st Clock Pro 5.0 (Full)
Acronis†True†Image†Home
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader X (10.1.9)
Adobe Shockwave Player 11.6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Canon Easy-WebPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool
Canon IJ Scan Utility
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MG3200 series MP Drivers
Canon MG3200 series On-screen Manual
Canon MG3200 series User Registration
Canon My Image Garden
Canon My Image Garden Design Files
Canon My Printer
Canon Quick Menu
CCleaner
Classic Shell
CopyTrans Suite Remove Only
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DiskCheckup v3.1
Dropbox
Garmin Communicator Plugin
Garmin Communicator Plugin x64
Garmin USB Drivers
Garmin WebUpdater
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
HandBrake 0.9.8
iCloud
inSSIDer 3
iTunes
Java 7 Update 45
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
Photo Common
Plus Pack for Acronis True Image Home 2010
Qualcomm Atheros WiFi Driver Installation
QuickTime
RICOH R5C83x/84x Media Driver Ver.3.53.02
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Setting Utility Series
Skypeô 6.0
Spotify
swMSM
TomTom HOME
TomTom HOME Visual Studio Merge Modules
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VAIO Control Center
VAIO Event Service
VAIO Power Management
Visual Studio C++ 10.0 Runtime
VLC media player 2.1.2
Windows 7 Manager
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
13/03/2014 10:18:45, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
13/03/2014 10:18:01, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
13/03/2014 10:18:01, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
13/03/2014 10:11:38, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
13/03/2014 10:11:37, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
13/03/2014 10:11:29, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
13/03/2014 10:11:23, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.165.3782.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.10201.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
13/03/2014 10:11:23, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.165.3782.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...2.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.10201.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
13/03/2014 10:11:23, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.165.3782.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...2.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 1.1.10201.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
13/03/2014 10:11:23, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: Network Inspection System Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
13/03/2014 10:11:23, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
13/03/2014 10:11:21, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6
13/03/2014 10:11:21, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
13/03/2014 10:11:12, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070003 Error description: The system cannot find the path specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0
13/03/2014 10:09:37, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft Network Inspection service to connect.
13/03/2014 10:09:37, Error: Service Control Manager [7000] - The Microsoft Network Inspection service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
13/03/2014 10:07:50, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
13/03/2014 10:05:17, Error: Service Control Manager [7000] - The rimsptsk service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
13/03/2014 10:05:17, Error: Service Control Manager [7000] - The rimmptsk service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
13/03/2014 10:05:17, Error: Service Control Manager [7000] - The Ricoh xD-Picture Card Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
13/03/2014 10:05:00, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80508001 Error description: A problem is preventing the program from starting. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support. Signature version: 1.167.631.0;1.167.631.0 Engine version: 1.1.10302.0
13/03/2014 10:02:12, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
13/03/2014 10:02:12, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
13/03/2014 10:01:45, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
13/03/2014 10:01:45, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
13/03/2014 10:01:45, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
13/03/2014 10:01:37, Error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000006 Resource:
13/03/2014 10:01:12, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
13/03/2014 09:41:13, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
.
==== End Of File ===========================

Broni · Mar 14, 2014

Go on...

Askitbasket · Mar 15, 2014

Hi Broni

Sorry, what do you mean Go on?...

I have just tried to run Roguekiller from a regular boot to no avail, it just hangs until I have to switch the machine off. I did manage to run it from safe mode which produced two logs

#1:

RogueKiller V8.8.11 [Mar 14 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Trevor Askew [Admin rights]
Mode : Scan -- Date : 03/15/2014 08:25:21
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 11 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> FOUND
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowVideos (0) -> FOUND
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000BEVT-60A0RT0 ATA Device +++++
--- User ---
[MBR] 11cb21e277e56eb4bacf76a614f0b7f5
[BSP] d88b18cdf014f3594508ef229142192d : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 273384 Mo
1 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 559892480 | Size: 203554 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_03152014_082521.txt >>

#2:
RogueKiller V8.8.11 [Mar 14 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Trevor Askew [Admin rights]
Mode : Remove -- Date : 03/15/2014 08:27:12
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 11 ¤¤¤
[HJ POL][PUM] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : ConsentPromptBehaviorAdmin (0) -> REPLACED (2)
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : EnableLUA (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowVideos (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowHelp (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> REPLACED (1)
[HJ SMENU][PUM] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> REPLACED (1)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000BEVT-60A0RT0 ATA Device +++++
--- User ---
[MBR] 11cb21e277e56eb4bacf76a614f0b7f5
[BSP] d88b18cdf014f3594508ef229142192d : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 273384 Mo
1 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 559892480 | Size: 203554 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_D_03152014_082712.txt >>
RKreport[0]_S_03152014_082521.txt

...Unfortunately I could not do the next step as when I tried to create a restore point (this option is not available in Safe Mode - I don't know if that is normal) I got the following messages:

"The restore point could not be created for the following reasons:

The creation of a shadow copy has timed out. Try this operation again. (0x81000101)

Please try again."

I tried again a few more times and got the same message.

Then the most recent time I tried I got a different message:

"The instruction at 0x000007FEEF1E0F8B referenced memory at 0x000007FEEF3B3A74. The required data was not placed into memory because of an I/O error status of 0xc0000185.

Click OK to terminate the program"

Should I run Malwarebytes Anti-Rootkit anyway? I suspect I will have to do so in safe mode.

Broni · Mar 15, 2014

Skip restore point and run MBAR anyway.

Askitbasket · Mar 16, 2014

MBAR said no malware found. Here are the logs:

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.03.16.02

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 11.0.9600.16518
Trevor Askew :: ADMIN-PC [administrator]

16/03/2014 08:16:57
mbar-log-2014-03-16 (08-16-57).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 267299
Time elapsed: 28 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

System Log:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

System is currently in a safe mode

Account is Administrative

Internet Explorer version: 11.0.9600.16518

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.128000 GHz
Memory total: 2934018048, free: 2012872704

Downloaded database version: v2014.03.16.02
Downloaded database version: v2014.02.20.01
Initializing...
======================
------------ Kernel report ------------
03/16/2014 08:16:52
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\timntr.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\tdrpm258.sys
\SystemRoot\system32\DRIVERS\snapman.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\rimssne64.sys
\SystemRoot\system32\DRIVERS\yk62x64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\SFEP.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\ole32.dll
\Windows\System32\urlmon.dll
\Windows\System32\usp10.dll
\Windows\System32\msctf.dll
\Windows\System32\Wldap32.dll
\Windows\System32\user32.dll
\Windows\System32\imm32.dll
\Windows\System32\wininet.dll
\Windows\System32\oleaut32.dll
\Windows\System32\normaliz.dll
\Windows\System32\imagehlp.dll
\Windows\System32\sechost.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shell32.dll
\Windows\System32\lpk.dll
\Windows\System32\gdi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\nsi.dll
\Windows\System32\iertutil.dll
\Windows\System32\comdlg32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\difxapi.dll
\Windows\System32\kernel32.dll
\Windows\System32\psapi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\advapi32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8003db3790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000066\
Lower Device Object: 0xfffffa8003db6050
Lower Device Driver Name: \Driver\rimspci\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800318d060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8002f47060
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800318d060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003099940, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa8003098980, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa8003098b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800318dbd0, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa800318d060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8002f47060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\snapman\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C0BCAEDC

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 2048 Numsec = 559890432
Partition file system is NTFS
Partition is bootable

Partition 1 type is Extended with LBA (0xf)
Partition is NOT ACTIVE.
Partition starts at LBA: 559892480 Numsec = 416878592

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8003db3790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003d70940, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa8003d74940, DeviceName: Unknown, DriverName: \Driver\snapman\
DevicePointer: 0xfffffa8003d6fb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003680040, DeviceName: Unknown, DriverName: \Driver\tdrpman258\
DevicePointer: 0xfffffa8003db3790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003db6050, DeviceName: \Device\00000066\, DriverName: \Driver\rimspci\
------------ End ----------
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-I.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

Broni · Mar 16, 2014

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Askitbasket · Mar 17, 2014

Ran Combofix. I did what was said to disable Microsoft Security Essentials but Combofix still detected it running. I tried also to disable it using MSconfig but it wasn't listed, or at least it was under a different name and I couldn't find it:

ComboFix 14-03-16.01 - Trevor Askew 17/03/2014 19:31:31.1.4 - x64 NETWORK
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2798.1985 [GMT 0:00]
Running from: c:\users\Trevor Askew\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\drivers\USB to LAN\USB CARD READER WRITER\AU6368 DRIVER\_desktop.ini
c:\drivers\USB to LAN\USB LAN\ADM8511\_desktop.ini
c:\drivers\USB to LAN\USB LAN\ADM8511\WIN2000\_desktop.ini
c:\drivers\USB to LAN\USB LAN\ADM8511\WIN98\_desktop.ini
c:\drivers\USB to LAN\USB LAN\ADM8511\WINME\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\DIAG2000\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\DIAG98\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\Linux\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\WIN2000\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\WIN98\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\WinCE\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\WINME\_desktop.ini
c:\drivers\USB to LAN\USB LAN\RTL8150L\WINXP\_desktop.ini
c:\users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Internet Explorer.lnk
c:\users\Trevor Askew\AppData\Roaming\Microsoft\Windows\Start Menu\Internet Explorer.lnk
.
.
((((((((((((((((((((((((( Files Created from 2014-02-17 to 2014-03-17 )))))))))))))))))))))))))))))))
.
.
2014-03-17 19:39 . 2014-03-17 19:39 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-17 19:39 . 2014-03-17 19:39 -------- d-----w- c:\users\Admin\AppData\Local\temp
2014-03-16 08:41 . 2014-03-16 08:41 -------- d-----w- c:\users\Trevor Askew\AppData\Local\CrashDumps
2014-03-16 08:16 . 2014-03-16 08:46 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-03-16 08:14 . 2014-03-16 09:05 91352 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-03-15 08:43 . 2014-02-17 13:30 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{D3C1B3DB-85B4-424A-A976-FE4BC44C36CB}\gapaengine.dll
2014-03-15 08:43 . 2014-02-06 01:01 10536864 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A229CE63-1A53-4006-BF41-1F64529968BE}\mpengine.dll
2014-03-15 08:43 . 2014-03-15 08:43 -------- d-----w- c:\users\Trevor Askew\AppData\Local\VirtualStore
2014-03-13 10:11 . 2013-12-04 03:28 10315576 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-02-26 20:56 . 2014-03-13 09:50 -------- d-----w- c:\windows\system32\catroot2
2014-02-26 20:45 . 2014-02-26 20:45 -------- d-----w- C:\305f745cb616afef03
2014-02-26 20:38 . 2014-02-26 20:38 -------- d-----w- C:\e80c5d5eac2e40bb5d
2014-02-26 20:33 . 2014-02-26 20:33 -------- d-----w- C:\9e57315bccc1cf1830572e63ef6651
2014-02-26 20:29 . 2014-02-26 20:29 -------- d-----w- C:\fbbea87022103b5980b43194
2014-02-26 20:09 . 2014-02-26 20:09 -------- d-----w- C:\194403d297f0ba2975ea
2014-02-26 19:41 . 2014-02-26 19:41 -------- d-----w- C:\41ea927c0745558d4dec
2014-02-26 18:43 . 2014-02-26 18:43 -------- d-----w- C:\110a89b55e2b126d7e82
2014-02-26 18:00 . 2014-02-26 18:00 -------- d-----w- C:\b471deb78347cdb009fe4a9ff0
2014-02-26 17:56 . 2014-02-26 17:56 -------- d-----w- c:\windows\CheckSur
2014-02-25 22:49 . 2014-02-25 22:49 -------- d-----w- C:\bb76062229a22df25d86b4af
2014-02-25 19:52 . 2014-02-25 19:52 -------- d-----w- c:\program files (x86)\GUM8B4D.tmp
2014-02-25 19:52 . 2014-02-25 19:52 49940480 ----a-w- c:\program files (x86)\GUT8B4E.tmp
2014-02-24 19:15 . 2014-02-24 19:15 -------- d-----w- c:\users\Trevor Askew\AppData\Roaming\Malwarebytes
2014-02-24 19:14 . 2014-02-24 19:14 -------- d-----w- c:\programdata\Malwarebytes
2014-02-24 19:14 . 2014-02-24 19:14 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2014-02-24 19:14 . 2013-04-04 14:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-02-24 18:54 . 2014-02-24 18:54 -------- d-----w- c:\program files (x86)\GUM166C.tmp
2014-02-24 18:54 . 2014-02-24 18:54 49940480 ----a-w- c:\program files (x86)\GUT16AC.tmp
2014-02-24 09:59 . 2014-02-24 09:59 17858952 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2014-02-24 08:45 . 2014-02-24 08:48 -------- d-----w- C:\b5aee3c68e601a84e3487f62e78a
2014-02-23 18:51 . 2014-02-23 18:59 -------- d-----w- c:\program files (x86)\GUMB96F.tmp
2014-02-23 18:51 . 2014-02-23 18:51 49940480 ----a-w- c:\program files (x86)\GUTB970.tmp
2014-02-17 23:02 . 2014-02-17 23:02 -------- d-----w- C:\56495baeda607afbeaf46775857d09
2014-02-17 07:10 . 2013-12-24 23:09 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2014-02-17 07:10 . 2013-12-24 22:48 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2014-02-17 07:10 . 2013-11-26 08:16 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2014-02-17 07:10 . 2013-11-22 22:48 3928064 ----a-w- c:\windows\system32\d2d1.dll
2014-02-16 17:52 . 2014-02-16 17:52 -------- d-----w- c:\programdata\Auslogics
2014-02-16 17:52 . 2014-02-16 17:52 -------- d-----w- c:\users\Trevor Askew\AppData\Local\Programs
2014-02-16 17:44 . 2014-02-16 17:44 -------- d-----w- c:\users\Trevor Askew\AppData\Roaming\Foresight Software
2014-02-16 17:44 . 2014-02-16 17:44 -------- d-----w- c:\users\Trevor Askew\AppData\Roaming\DriverCure
2014-02-16 17:43 . 2014-02-23 19:06 -------- d-----w- c:\programdata\Foresight Software
2014-02-16 08:05 . 2014-02-16 08:08 -------- d-----w- c:\program files (x86)\GUM2FFB.tmp
2014-02-16 08:05 . 2014-02-16 08:05 49940480 ----a-w- c:\program files (x86)\GUT2FFC.tmp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-24 10:03 . 2012-04-20 17:47 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-02-24 10:03 . 2011-11-04 16:30 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-17 13:30 . 2012-03-06 19:19 1031560 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-02-04 19:09 . 2011-11-04 17:22 88567024 ----a-w- c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2010-11-21 03:27 270496 ------w- c:\windows\system32\MpSigStub.exe
2013-12-27 14:54 . 2013-12-27 14:54 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-12-21 09:53 . 2014-02-14 03:01 548864 ----a-w- c:\windows\system32\vbscript.dll
2013-12-21 08:56 . 2014-02-14 03:01 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 131248 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2012-06-30 08:03 610304 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll
.
c:\users\Admin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
1st Clock.lnk - c:\program files (x86)\1st Clock\1stClock.exe -tray [2011-11-4 2933248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSMBalloonTip"= 1 (0x1)
"AlwaysShowClassicMenu"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2009-12-01 21:03 98304 ----a-w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 afcdp;afcdp;c:\windows\system32\DRIVERS\afcdp.sys;c:\windows\SYSNATIVE\DRIVERS\afcdp.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys;c:\windows\SYSNATIVE\drivers\mbamchameleon.sys [x]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 ss_bbus;SAMSUNG USB Mobile Device (WDM);c:\windows\system32\DRIVERS\ss_bbus.sys;c:\windows\SYSNATIVE\DRIVERS\ss_bbus.sys [x]
R3 ss_bmdfl;SAMSUNG USB Mobile Modem (Filter);c:\windows\system32\DRIVERS\ss_bmdfl.sys;c:\windows\SYSNATIVE\DRIVERS\ss_bmdfl.sys [x]
R3 ss_bmdm;SAMSUNG USB Mobile Modem;c:\windows\system32\DRIVERS\ss_bmdm.sys;c:\windows\SYSNATIVE\DRIVERS\ss_bmdm.sys [x]
R3 ss_bserd;SAMSUNG USB Mobile Logging Driver;c:\windows\system32\DRIVERS\ss_bserd.sys;c:\windows\SYSNATIVE\DRIVERS\ss_bserd.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 afcdpsrv;Acronis Nonstop Backup service;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe;c:\program files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [x]
R4 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
R4 bcm44amd64;Broadcom 440x 10/100 Integrated Controller XP Driver;c:\windows\system32\DRIVERS\b44amd64.sys;c:\windows\SYSNATIVE\DRIVERS\b44amd64.sys [x]
R4 GPAdjustTimeService;1st Clock Adjust Time Service;c:\program files (x86)\1st Clock\1stClockAdjustTimeSvc.exe;c:\program files (x86)\1st Clock\1stClockAdjustTimeSvc.exe [x]
R4 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
R4 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
R4 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
R4 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
R4 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R4 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [x]
R4 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe;c:\program files\Sony\VAIO Power Management\SPMService.exe [x]
S0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\DRIVERS\tdrpm258.sys;c:\windows\SYSNATIVE\DRIVERS\tdrpm258.sys [x]
S2 rimspci;rimspci;c:\windows\system32\DRIVERS\rimssne64.sys;c:\windows\SYSNATIVE\DRIVERS\rimssne64.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys;c:\windows\SYSNATIVE\DRIVERS\SFEP.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys;c:\windows\SYSNATIVE\DRIVERS\yk62x64.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-20 10:03]
.
2014-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-11-04 15:52]
.
2014-03-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-11-04 15:52]
.
2014-02-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4255193790-3205643669-3380781601-1004Core.job
- c:\users\Trevor Askew\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-30 22:42]
.
2014-03-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4255193790-3205643669-3380781601-1004UA.job
- c:\users\Trevor Askew\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-30 22:42]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-10 23:54 164016 ----a-w- c:\users\Trevor Askew\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2012-06-30 08:04 740352 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.bbc.co.uk/news/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Trevor Askew\AppData\Roaming\Mozilla\Firefox\Profiles\o0ia5c1w.default\
FF - user.js: extensions.shownSelectionUI - true
.
- - - - ORPHANS REMOVED - - - -
.
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_70.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-17 19:42:39
ComboFix-quarantined-files.txt 2014-03-17 19:42
.
Pre-Run: 193,126,854,656 bytes free
Post-Run: 193,119,657,984 bytes free
.
- - End Of File - - 572CFEB0684E1374ABC47A65EAF21E2C
97D6290A850A0EAE136460E263650E7C

Broni · Mar 17, 2014

Combofix is sometimes fussy about AV programs.
You did fine.

How is computer doing?

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Askitbasket · Mar 18, 2014

Hi Broni,

Thanks for your continued help on this.

The laptop still freezes, I'm afraid. After I ran Junkware removal I restarted and left it to boot up. I happened to be away from it for about ten minutes or more and when I came back it was unresponsive the notepad log open and this error message on the screen:

"The instruction at 0x0000000077438F56 referenced memory at 0x000007FEEF7E937. The required data was not placed into memory because of an I/O error status of 0xc0000185.

Click OK to terminate the program"

Anyway here are the logs:

ADW Cleaner:

# AdwCleaner v3.022 - Report created 18/03/2014 at 07:26:53
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Trevor Askew - ADMIN-PC
# Running from : C:\Users\Trevor Askew\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Trevor Askew\AppData\Local\genienext
Folder Deleted : C:\Users\Trevor Askew\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Trevor Askew\Documents\Mobogenie

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B1290521-AB01-40EB-B993-AD122BEFC9E2}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16518

-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Trevor Askew\AppData\Roaming\Mozilla\Firefox\Profiles\o0ia5c1w.default\prefs.js ]

-\\ Google Chrome v

[ File : C:\Users\Trevor Askew\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3614 octets] - [18/03/2014 07:13:22]
AdwCleaner[S0].txt - [1285 octets] - [18/03/2014 07:26:53]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1345 octets] ##########

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by Trevor Askew on 18/03/2014 at 7:23:18.76
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Trevor Askew\AppData\Roaming\drivercure"

~~~ FireFox

Successfully deleted: [File] C:\Users\Trevor Askew\AppData\Roaming\mozilla\firefox\profiles\o0ia5c1w.default\user.js
Emptied folder: C:\Users\Trevor Askew\AppData\Roaming\mozilla\firefox\profiles\o0ia5c1w.default\minidumps [1 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/03/2014 at 7:25:57.66
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Askitbasket · Mar 18, 2014

OTL logfile created on: 18/03/2014 19:55:08 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Trevor Askew\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.73 Gb Total Physical Memory | 1.92 Gb Available Physical Memory | 70.27% Memory free
5.46 Gb Paging File | 4.60 Gb Available in Paging File | 84.22% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 266.98 Gb Total Space | 180.03 Gb Free Space | 67.43% Space Free | Partition Type: NTFS
Drive E: | 198.78 Gb Total Space | 58.02 Gb Free Space | 29.19% Space Free | Partition Type: NTFS

Computer Name: ADMIN-PC | User Name: Trevor Askew | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/03/18 19:54:49 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Trevor Askew\Downloads\OTL.exe

========== Modules (No Company Name) ==========

MOD - [2014/02/20 01:03:05 | 000,394,568 | ---- | M] () -- C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\ppgooglenaclpluginchrome.dll
MOD - [2014/02/20 01:03:04 | 013,632,840 | ---- | M] () -- C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\PepperFlash\pepflashplayer.dll
MOD - [2014/02/20 01:03:03 | 004,060,488 | ---- | M] () -- C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\pdf.dll
MOD - [2014/02/20 01:02:56 | 001,647,432 | ---- | M] () -- C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\ffmpegsumo.dll
MOD - [2014/02/20 01:02:54 | 000,051,016 | ---- | M] () -- C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\chrome_elf.dll
MOD - [2013/09/05 00:14:10 | 004,300,456 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll

========== Services (SafeList) ==========

SRV:64bit: - [2014/02/06 10:48:45 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/10/23 17:14:22 | 000,348,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/10/23 17:14:22 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/27 05:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/04/20 02:04:20 | 000,203,776 | ---- | M] (AMD) [Disabled | Stopped] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/11/30 18:51:18 | 000,571,248 | ---- | M] (Sony Corporation) [Disabled | Stopped] -- C:\Program Files\Sony\VAIO Power Management\SPMService.exe -- (VAIO Power Management)
SRV:64bit: - [2008/12/01 20:45:18 | 000,932,864 | ---- | M] (ATI Technologies Inc.) [Disabled | Stopped] -- C:\Windows\SysNative\Ati2evxx.exe -- (Ati External Event Utility)
SRV - [2014/02/24 10:03:09 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [Disabled | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/12/18 18:42:32 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/12/05 19:36:33 | 000,119,408 | ---- | M] (Mozilla Foundation) [Disabled | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/08/27 14:57:34 | 000,093,072 | ---- | M] (TomTom) [Disabled | Stopped] -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/11/09 11:21:24 | 000,160,944 | R--- | M] (Skype Technologies) [Disabled | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/03/28 12:49:11 | 000,140,456 | ---- | M] () [Disabled | Stopped] -- C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe -- (IJPLMSVC)
SRV - [2011/11/04 17:42:48 | 002,480,048 | ---- | M] (Acronis) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe -- (afcdpsrv)
SRV - [2010/03/27 16:09:22 | 001,054,568 | ---- | M] (Acronis) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe -- (AcrSch2Svc)
SRV - [2009/12/01 21:03:52 | 000,204,648 | ---- | M] (Sony Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe -- (VAIO Event Service)
SRV - [2009/11/09 05:20:52 | 000,467,968 | ---- | M] (Green Parrots Software) [Disabled | Stopped] -- C:\Program Files (x86)\1st Clock\1stClockAdjustTimeSvc.exe -- (GPAdjustTimeService)
SRV - [2009/06/10 21:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2014/03/16 09:05:03 | 000,091,352 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbamchameleon.sys -- (mbamchameleon)
DRV:64bit: - [2013/09/27 09:53:06 | 000,134,944 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/12/13 12:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/23 14:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 14:08:26 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/08/23 14:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 12:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/04/18 15:05:16 | 000,019,304 | ---- | M] (GARMIN Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\grmnusb.sys -- (grmnusb)
DRV:64bit: - [2012/03/01 06:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/01/10 21:28:18 | 012,311,904 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/11/04 17:42:51 | 000,252,512 | ---- | M] (Acronis) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\afcdp.sys -- (afcdp)
DRV:64bit: - [2011/11/04 17:42:42 | 001,477,728 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tdrpm258.sys -- (tdrpman258)
DRV:64bit: - [2011/11/04 17:42:37 | 000,943,712 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\timntr.sys -- (timounter)
DRV:64bit: - [2011/11/04 17:42:22 | 000,271,456 | ---- | M] (Acronis) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\snapman.sys -- (snapman)
DRV:64bit: - [2011/10/03 23:49:32 | 002,770,944 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2011/06/10 06:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/06/01 06:18:22 | 000,079,360 | ---- | M] (ASIX Electronics Corp.) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\drivers\ax88772.sys -- (AX88772)
DRV:64bit: - [2011/04/20 01:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/03/11 06:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 06:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/21 03:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/21 03:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/02/25 15:07:46 | 000,395,264 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2010/01/14 14:54:44 | 000,093,696 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimssne64.sys -- (rimspci)
DRV:64bit: - [2009/09/19 05:30:14 | 000,161,280 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ss_bmdm.sys -- (ss_bmdm)
DRV:64bit: - [2009/09/19 05:30:14 | 000,128,000 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ss_bserd.sys -- (ss_bserd)
DRV:64bit: - [2009/09/19 05:30:14 | 000,127,488 | ---- | M] (MCCI) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ss_bbus.sys -- (ss_bbus)
DRV:64bit: - [2009/09/19 05:30:14 | 000,018,944 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ss_bmdfl.sys -- (ss_bmdfl)
DRV:64bit: - [2009/09/17 18:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/14 01:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 01:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 01:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/14 00:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/14 00:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 21:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 21:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 21:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 20:35:28 | 005,434,368 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\drivers\netw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/06/10 20:34:35 | 000,087,552 | ---- | M] (Broadcom Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\drivers\b44amd64.sys -- (bcm44amd64)
DRV:64bit: - [2009/06/10 20:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 20:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 20:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 20:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2008/12/01 22:15:04 | 005,000,192 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2008/12/01 22:15:04 | 005,000,192 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2007/08/03 04:35:54 | 000,011,392 | ---- | M] (Sony Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SFEP.sys -- (SFEP)
DRV:64bit: - [2007/07/27 19:45:52 | 000,057,856 | ---- | M] (REDC) [Kernel | Auto | Stopped] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2007/07/26 20:33:54 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Stopped] -- C:\Windows\SysNative\drivers\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2007/03/19 12:09:36 | 000,055,808 | ---- | M] (REDC) [Kernel | Auto | Stopped] -- C:\Windows\SysNative\drivers\rimmpx64.sys -- (rimmptsk)
DRV - [2009/07/14 01:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-GB
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 02 D9 83 A2 09 9B CC 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...Encoding}&sourceid=ie7&rlz=1I7GGHP_en-GBGB456
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_70.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_70.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.1.2: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Trevor Askew\AppData\Local\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Trevor Askew\AppData\Local\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2013/10/02 21:39:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Trevor Askew\AppData\Roaming\Mozilla\Extensions
[2013/10/02 21:39:41 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Trevor Askew\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com
[2013/12/27 12:41:19 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Trevor Askew\AppData\Roaming\Mozilla\Firefox\Profiles\o0ia5c1w.default\extensions
[2013/12/26 18:06:25 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/12/26 18:06:26 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google

riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google

mniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google

ageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.bbc.co.uk/news
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\22.0.1229.79\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\Application\33.0.1750.117\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: YouTube = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Google Wallet = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: Gmail = C:\Users\Trevor Askew\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2014/03/17 19:39:41 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (ExplorerBHO Class) - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll (IvoSoft)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (ClassicIE9BHO Class) - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_64.dll (IvoSoft)
O2 - BHO: (Canon Easy-WebPrint EX BHO) - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)
O2 - BHO: (ExplorerBHO Class) - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll (IvoSoft)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (ClassicIE9BHO Class) - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll (IvoSoft)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (Classic Explorer Bar) - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll (IvoSoft)
O3 - HKLM\..\Toolbar: (Classic Explorer Bar) - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll (IvoSoft)
O3 - HKLM\..\Toolbar: (Canon Easy-WebPrint EX) - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
O3:64bit: - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSMBalloonTip = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: AlwaysShowClassicMenu = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Google Search
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://www.google.com/search?q=%w
O9:64bit: - Extra 'Tools' menuitem : Classic IE9 Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe (IvoSoft)
O9 - Extra 'Tools' menuitem : Classic IE9 Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe (IvoSoft)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} http://support.asus.com/select/asusTek_sys_ctrl3.cab (asusTek_sysctrl Class)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{88A16F2A-0A6E-4EDC-B132-32908B9EB21E}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{9195632A-3D43-453E-9283-F7DBB23C92A1}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{ABD7045A-47E2-4322-9F59-5C9848598915}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B019A00C-9C33-49B4-99E3-B5832017911D}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E08AC00C-A051-4A2D-B8D2-9B61288E468D}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F06727F2-2CFE-47FF-9457-D033EDAC8947}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O20 - Winlogon\Notify\VESWinlogon: DllName - (VESWinlogon.dll) - C:\Windows\SysWow64\VESWinlogon.dll (Sony Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/03/18 07:23:16 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/03/18 07:13:19 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/03/17 19:42:45 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/03/17 19:42:41 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2014/03/17 19:29:06 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2014/03/17 19:29:06 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2014/03/17 19:29:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2014/03/17 19:22:27 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/03/17 19:22:10 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2014/03/16 08:41:25 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\AppData\Local\CrashDumps
[2014/03/16 08:16:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2014/03/16 08:14:48 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2014/03/16 08:14:46 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\Desktop\mbar
[2014/03/15 08:43:08 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\AppData\Local\VirtualStore
[2014/03/15 08:24:15 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\Desktop\RK_Quarantine
[2014/03/14 07:17:03 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\Desktop\DDS1
[2014/02/26 20:56:44 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\catroot2
[2014/02/26 20:45:26 | 000,000,000 | ---D | C] -- C:\305f745cb616afef03
[2014/02/26 20:38:18 | 000,000,000 | ---D | C] -- C:\e80c5d5eac2e40bb5d
[2014/02/26 20:33:26 | 000,000,000 | ---D | C] -- C:\9e57315bccc1cf1830572e63ef6651
[2014/02/26 20:29:28 | 000,000,000 | ---D | C] -- C:\fbbea87022103b5980b43194
[2014/02/26 20:09:48 | 000,000,000 | ---D | C] -- C:\194403d297f0ba2975ea
[2014/02/26 19:41:42 | 000,000,000 | ---D | C] -- C:\41ea927c0745558d4dec
[2014/02/26 18:43:13 | 000,000,000 | ---D | C] -- C:\110a89b55e2b126d7e82
[2014/02/26 18:00:23 | 000,000,000 | ---D | C] -- C:\b471deb78347cdb009fe4a9ff0
[2014/02/26 17:56:08 | 000,000,000 | ---D | C] -- C:\Windows\CheckSur
[2014/02/26 13:08:12 | 000,000,000 | ---D | C] -- C:\Windows\softwaredistribution
[2014/02/25 22:49:37 | 000,000,000 | ---D | C] -- C:\bb76062229a22df25d86b4af
[2014/02/25 22:17:14 | 000,000,000 | ---D | C] -- C:\Windows\pss
[2014/02/24 19:15:00 | 000,000,000 | ---D | C] -- C:\Users\Trevor Askew\AppData\Roaming\Malwarebytes
[2014/02/24 19:14:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2014/02/24 19:14:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/02/24 19:14:47 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2014/02/24 19:14:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2014/02/24 08:45:36 | 000,000,000 | ---D | C] -- C:\b5aee3c68e601a84e3487f62e78a
[2014/02/17 23:03:16 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2014/02/17 23:02:53 | 000,000,000 | ---D | C] -- C:\56495baeda607afbeaf46775857d09
[8 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2014/03/18 19:48:39 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/03/18 19:48:30 | 2200,510,464 | -HS- | M] () -- C:\hiberfil.sys
[2014/03/18 07:35:54 | 000,028,528 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/03/18 07:35:48 | 000,028,528 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/03/18 07:35:12 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/03/18 07:33:53 | 000,000,936 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4255193790-3205643669-3380781601-1004UA.job
[2014/03/17 21:07:31 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/03/17 20:59:03 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/03/17 20:29:18 | 357,967,459 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2014/03/17 19:39:41 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2014/03/16 09:05:03 | 000,091,352 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2014/02/26 20:49:28 | 000,000,000 | -H-- | M] () -- C:\Windows\wusa.lock
[2014/02/26 17:51:11 | 000,000,209 | ---- | M] () -- C:\Users\Trevor Askew\Desktop\Repair.bat
[2014/02/26 17:49:41 | 000,795,714 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/02/26 17:49:41 | 000,674,500 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/02/26 17:49:41 | 000,131,892 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/02/26 15:47:00 | 470,051,719 | ---- | M] () -- C:\Users\Trevor Askew\Desktop\Windows6.1-KB947821-v32-x64.msu
[2014/02/26 07:32:12 | 000,002,405 | ---- | M] () -- C:\Users\Trevor Askew\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2014/02/26 07:32:12 | 000,002,403 | ---- | M] () -- C:\Users\Trevor Askew\Desktop\Google Chrome.lnk
[2014/02/24 19:14:49 | 000,001,073 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/02/24 18:54:53 | 000,001,908 | ---- | M] () -- C:\Windows\diagwrn.xml
[2014/02/24 18:54:52 | 000,001,908 | ---- | M] () -- C:\Windows\diagerr.xml
[2014/02/17 23:03:33 | 000,780,024 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[8 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2014/03/17 19:29:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2014/03/17 19:29:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2014/03/17 19:29:06 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2014/03/17 19:29:06 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2014/03/17 19:29:06 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2014/02/26 20:44:39 | 470,051,719 | ---- | C] () -- C:\Users\Trevor Askew\Desktop\Windows6.1-KB947821-v32-x64.msu
[2014/02/26 20:08:54 | 000,000,000 | -H-- | C] () -- C:\Windows\wusa.lock
[2014/02/26 17:51:11 | 000,000,209 | ---- | C] () -- C:\Users\Trevor Askew\Desktop\Repair.bat
[2014/02/25 23:33:35 | 357,967,459 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2014/02/24 19:14:49 | 000,001,073 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/02/24 18:54:37 | 000,001,908 | ---- | C] () -- C:\Windows\diagwrn.xml
[2014/02/24 18:54:37 | 000,001,908 | ---- | C] () -- C:\Windows\diagerr.xml
[2014/02/16 09:33:55 | 000,000,355 | ---- | C] () -- C:\Users\Trevor Askew\Favorites.lnk
[2013/12/27 12:36:21 | 000,000,037 | -HS- | C] () -- C:\Users\Trevor Askew\AppData\Local\70149b02515b3bb20dd492.47983420
[2012/10/13 08:50:09 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini

========== ZeroAccess Check ==========

[2009/07/14 04:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/26 02:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/26 01:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 01:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/21 03:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 01:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2011/11/05 08:39:02 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Acronis
[2011/11/05 08:39:02 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Auslogics
[2012/12/16 23:06:47 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Canon
[2014/02/26 08:48:42 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Dropbox
[2014/02/16 17:44:00 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Foresight Software
[2014/01/19 16:06:00 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Garmin
[2011/11/05 08:39:02 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Green Parrots Software
[2012/11/21 08:40:23 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\HandBrake
[2012/08/31 12:33:00 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Hot Keyboard Pro Backup
[2012/11/17 15:23:11 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Spotify
[2012/08/31 12:33:00 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\TeamViewer
[2013/10/02 21:39:40 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\TomTom
[2012/09/18 17:14:36 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\Windows Live Writer
[2012/09/18 17:50:59 | 000,000,000 | ---D | M] -- C:\Users\Trevor Askew\AppData\Roaming\WindSolutions

========== Purity Check ==========

< End of report >

Askitbasket · Mar 18, 2014

OTL Extras logfile created on: 18/03/2014 19:55:08 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Trevor Askew\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16518)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.73 Gb Total Physical Memory | 1.92 Gb Available Physical Memory | 70.27% Memory free
5.46 Gb Paging File | 4.60 Gb Available in Paging File | 84.22% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 266.98 Gb Total Space | 180.03 Gb Free Space | 67.43% Space Free | Partition Type: NTFS
Drive E: | 198.78 Gb Total Space | 58.02 Gb Free Space | 29.19% Space Free | Partition Type: NTFS

Computer Name: ADMIN-PC | User Name: Trevor Askew | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML.Q76G6XEJ5AIKYK2XMMP56RU52Q] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{254429AE-37CB-4D70-AAF2-14764CBF30E3}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=c:\windows\microsoft.net\framework64\v4.0.30319\smsvchost.exe |
"{366B9C51-A7E5-4B56-8531-71B033BCADCF}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{41E7B56D-E6FA-43A2-A52F-0F41078C6EA4}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{5E2BB7F6-C9BE-4CD4-897B-D2CEEF939C71}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{6B5B8FC5-C13A-42F0-A4B1-5FAEED8E7C22}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{892CBEB4-1E37-4992-A9E2-6B1EAC0CD85E}" = rport=445 | protocol=6 | dir=out | app=system |
"{96C865FD-E105-42AC-84B6-CE70560F9F9F}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{A72CCE93-01C6-4CDF-BAD2-28718DBF6CD7}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AE58424E-6EE7-4911-97A1-E22C97E56B55}" = lport=139 | protocol=6 | dir=in | app=system |
"{B2868871-9A75-43E1-B6FF-D795D76A41ED}" = lport=138 | protocol=17 | dir=in | app=system |
"{BE3143F7-913C-41F4-9D64-26A2E04BAB91}" = lport=137 | protocol=17 | dir=in | app=system |
"{CDE0CC77-4331-475C-964C-86006063FFCF}" = rport=138 | protocol=17 | dir=out | app=system |
"{D0BFDE77-E03A-4254-B4D5-2190C1BEB869}" = rport=137 | protocol=17 | dir=out | app=system |
"{EA0AA758-986E-425E-ACC9-71799C150F32}" = rport=139 | protocol=6 | dir=out | app=system |
"{EDC7F766-73F9-48BC-AEA1-1C871D571AD6}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\outlook.exe |
"{F89B5055-4DC4-4C64-87E0-6023BFA0FF90}" = lport=445 | protocol=6 | dir=in | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0A7F0BA9-E316-491F-A3B4-E1FF04BB972F}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{129407DE-FDCF-4DB7-88D2-CDDB6E0AC29C}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{1F8ED8F4-E2A7-4DA8-9FBE-58C8713F62A9}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{3B588029-AF40-4292-ABEA-54686C8263E2}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{48204CEE-0F3B-4C4A-AB44-6A22688AF430}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{4E9320A2-96F7-4904-A6B7-9E70D1384EEF}" = protocol=6 | dir=in | app=c:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe |
"{51BDE131-BCD2-435F-B709-03257600A24D}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{5D0862D2-D078-4CFE-85BF-D8818F8EA8D9}" = protocol=17 | dir=in | app=c:\users\trevor askew\appdata\roaming\spotify\spotify.exe |
"{662B9FB7-D4AA-42B3-BE83-4D0BEE9AD6BD}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{6B9BFA62-1C26-4A7C-9565-AB0249077462}" = protocol=17 | dir=in | app=c:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe |
"{7375E73F-97EF-40D6-A007-A67B6BAC059F}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{8510BE16-A081-4715-B29B-7DCD04A8E0A0}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{8C2D1194-3A29-43BA-B6EA-E1085ECD5394}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{9486C54C-FA9B-4EC1-9E24-1B61A70BB7D7}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\groove.exe |
"{A5AA028F-553E-4B48-9BE5-824AD0E78728}" = protocol=17 | dir=in | app=c:\users\trevor askew\appdata\roaming\spotify\spotify.exe |
"{AFEF9D31-7E7C-4809-91B6-0A4A034C0950}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{B5D0170C-D541-4526-B912-30721F72CFF8}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{C21840F1-064F-4F3D-8ADE-4AC93F5FBC63}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{DC2E996B-E361-42D1-BCC5-87D3EBF599FB}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{DC945858-0C81-4271-AB2F-D6B963E87C7F}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{DD5440D8-C0DC-43D2-8AB1-6D1030317919}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{DF2A51D7-8756-4CD4-AC98-DB8E951D69E8}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{E435D1E6-F61C-4AE3-9131-79AB56310A98}" = protocol=6 | dir=in | app=c:\users\trevor askew\appdata\roaming\spotify\spotify.exe |
"{F8AC824A-59FB-470B-A59C-2888F82DC4DC}" = protocol=6 | dir=in | app=c:\users\trevor askew\appdata\roaming\spotify\spotify.exe |
"{FBD45411-923F-47C2-A499-D2393D771C65}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{FDB0A1B3-0824-471F-96C2-CCF57143C767}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"TCP Query User{4BB8BF1E-5527-4C13-BBDD-C4EF4B778986}C:\windows\microsoft.net\framework\v2.0.50727\vbc.exe" = protocol=6 | dir=in | app=c:\windows\microsoft.net\framework\v2.0.50727\vbc.exe |
"TCP Query User{6539CC37-F343-4E1A-9917-56D914251E56}C:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe" = protocol=6 | dir=in | app=c:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe |
"UDP Query User{562876C6-8717-4114-9EA1-D5F80CE57E7F}C:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe" = protocol=17 | dir=in | app=c:\users\trevor askew\appdata\roaming\dropbox\bin\dropbox.exe |
"UDP Query User{89CD3710-5E15-4B93-B6F1-5B80FD6C2303}C:\windows\microsoft.net\framework\v2.0.50727\vbc.exe" = protocol=17 | dir=in | app=c:\windows\microsoft.net\framework\v2.0.50727\vbc.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3200_series" = Canon MG3200 series MP Drivers
"{23E9B006-3288-420C-8814-D4D24081F496}" = Windows 7 Manager
"{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}" = Apple Mobile Device Support
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{902FEB22-3C4A-4D6C-84F9-C66C35DD299A}" = Classic Shell
"{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{AFA301E1-B410-4F1B-B1C0-2E92FDCD94AD}" = Garmin Communicator Plugin x64
"{CE52672C-A0E9-4450-8875-88A221D5CD50}" = Windows Live ID Sign-in Assistant
"{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}" = iTunes
"{E102B843-786A-4F58-AF75-6504570E207B}" = Microsoft Security Client
"{E9FA781F-3E80-4399-825A-AD3E11C28C77}" = MSVCRT110_amd64
"{EAFB2AD8-D92B-464C-8D97-B9CB94703C4A}" = iCloud
"{F6822EFD-3F7D-4B35-8845-757A26AEC8E2}" = Windows Live MIME IFilter
"98157A226B40B173301B0F53C8E98C47805D5152" = Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0)
"CCleaner" = CCleaner
"Microsoft Security Client" = Microsoft Security Essentials

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{032A13FF-D26D-4844-9597-7EF698627985}" = Garmin Communicator Plugin
"{0454BB9A-2A7A-4214-BDFF-937F7A711A44}" = Windows Live Communications Platform
"{18272881-CFC0-434D-A975-E5BE44206AA0}" = Windows Live UX Platform Language Pack
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{23A3E560-069F-4CFC-8F6C-1B526EC735FC}" = Windows Live Writer Resources
"{26A24AE4-039D-4CA4-87B4-2F83217045FF}" = Java 7 Update 45
"{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}" = Garmin USB Drivers
"{400C31E4-796F-4E86-8FDC-C3C4FACC6847}" = Junk Mail filter update
"{4412F224-3849-4461-A3E9-DEEF8D252790}" = Visual Studio C++ 10.0 Runtime
"{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support
"{49110532-D289-4BFF-807C-45B782E66A7C}" = Photo Common
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4C556B5C-8EF7-47B4-AE05-FE71EEB2C25B}" = Plus Pack for Acronis True Image Home 2010
"{4CCBD1F4-CEEC-452A-9CB8-46564B501315}" = Windows Live UX Platform
"{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Media Driver Ver.3.53.02
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{67ED38A3-4882-448B-B44D-3428AB00D7D5}" = Acronis True Image Home
"{6A8DB215-7BCD-4377-B015-2E4541A3E7C6}" = Windows Live PIMT Platform
"{6CEA775F-E70A-4D72-A3B4-1EB3A5AD4B5C}" = Windows Live Essentials
"{70854FE6-3BF1-4C69-94D0-BEB821102E34}" = Windows Live Mail
"{72042FA6-5609-489F-A8EA-3C2DD650F667}" = VAIO Control Center
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7D916FA5-DAE9-4A25-B089-655C70EAF607}" = Qualcomm Atheros WiFi Driver Installation
"{803E4FA5-A940-4420-B89D-A8BC2E160247}" = VAIO Power Management
"{8A642ACD-CE3A-4A23-A8B1-A0F7EB12B214}" = Windows Live SOXE Definitions
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8E14DDC8-EA60-4E18-B3E3-1937104D5BDA}" = MSVCRT110
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{8F4D359D-99E3-4158-8BD4-7F9512E67391}" = Windows Live Writer Resources
"{90140000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2010
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{99072AB4-D795-44D5-9D65-E3C9F8322C97}" = TomTom HOME
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A7DA438C-2E43-4C20-BFDA-C1F4A6208558}" = Setting Utility Series
"{A80CEA4E-74C1-4F9F-806B-E1D9AFC01768}" = inSSIDer 3
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.9)
"{ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}" = Adobe AIR
"{AE1EC58E-B2AC-4959-A4C2-C38202A25239}" = Garmin WebUpdater
"{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
"{B80D3EA9-A252-4AE5-AC51-81729F5C586F}" = Windows Live Mail
"{C034A6F9-6569-491B-B3BF-F5D15221A708}" = Windows Live Essentials
"{C424CD5E-EA05-4D3E-B5DA-F9F149E1D3AC}" = Windows Live Installer
"{C7477742-DDB4-43E5-AC8D-0259E1E661B1}" = VAIO Event Service
"{C9B6EFD0-4F01-4BBA-8374-39AD99A3ED72}" = Windows Live Photo Common
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D2C146B1-948D-47EF-8387-5D1C6B980F7C}" = Windows Live Writer
"{D888F114-7537-4D48-AF03-5DA9C82D7540}" = Photo Common
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{EA17F4FC-FDBF-4CF8-A529-2D983132D053}" = Skype™ 6.0
"{F21F0424-B2FF-40BF-A984-9E0D7FB4C97E}" = Windows Live UX Platform Language Pack
"{F2409431-8B8C-4256-A97E-9138EBA34DC9}" = Windows Live Mail
"{FE7C0B3D-50B9-4951-BE78-A321CBF86552}" = Windows Live SOXE
"1st Clock_is1" = 1st Clock Pro 5.0 (Full)
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 12 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 12 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Canon MG3200 series On-screen Manual" = Canon MG3200 series On-screen Manual
"Canon MG3200 series User Registration" = Canon MG3200 series User Registration
"Canon My Image Garden" = Canon My Image Garden
"Canon My Image Garden Design Files" = Canon My Image Garden Design Files
"Canon_IJ_Network_Scanner_Selector_EX" = Canon IJ Network Scanner Selector EX
"Canon_IJ_Network_UTILITY" = Canon IJ Network Tool
"Canon_IJ_Scan_Utility" = Canon IJ Scan Utility
"CANONIJPLM100" = Canon Inkjet Printer/Scanner/Fax Extended Survey Program
"CanonMyPrinter" = Canon My Printer
"CanonQuickMenu" = Canon Quick Menu
"DiskCheckup_is1" = DiskCheckup v3.1
"Easy-WebPrint EX" = Canon Easy-WebPrint EX
"HandBrake" = HandBrake 0.9.8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 26.0 (x86 en-US)" = Mozilla Firefox 26.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.PROPLUS" = Microsoft Office Professional Plus 2010
"VLC media player" = VLC media player 2.1.2
"WinLiveSuite" = Windows Live Essentials

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"CopyTrans Suite" = CopyTrans Suite Remove Only
"Dropbox" = Dropbox
"Google Chrome" = Google Chrome
"Spotify" = Spotify

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 18/03/2014 03:47:14 | Computer Name = ADMIN-PC | Source = Application Error | ID = 1000
Description = Faulting application name: MpCmdRun.exe, version: 4.4.304.0, time
stamp: 0x526865b5 Faulting module name: MpCmdRun.exe, version: 4.4.304.0, time stamp:
0x526865b5 Exception code: 0xc0000006 Fault offset: 0x0000000000039fc8 Faulting process
id: 0xe74 Faulting application start time: 0x01cf427e2ac85b4e Faulting application
path: c:\Program Files\Microsoft Security Client\MpCmdRun.exe Faulting module path:
c:\Program Files\Microsoft Security Client\MpCmdRun.exe Report Id: 84e8d8f5-ae71-11e3-88a6-0024bebd0283

Error - 18/03/2014 03:47:14 | Computer Name = ADMIN-PC | Source = Application Error | ID = 1005
Description = Windows cannot access the file C:\Program Files\Microsoft Security
Client\MpCmdRun.exe for one of the following reasons: there is a problem with the
network connection, the disk that the file is stored on, or the storage drivers
installed on this computer; or the disk is missing. Windows closed the program Microsoft
Malware Protection Command Line Utility because of this error. Program: Microsoft
Malware Protection Command Line Utility File: C:\Program Files\Microsoft Security
Client\MpCmdRun.exe The error value is listed in the Additional Data section. User
Action 1. Open the file again. This situation might be a temporary problem that corrects
itself when the program runs again. 2. If the file still cannot be accessed and -
It is on the network, your network administrator should verify that there is not
a problem with the network and that the server can be contacted. - It is on a removable
disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted
into the computer. 3. Check and repair the file system by running CHKDSK. To run
CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt,
type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file
from a backup copy. 5. Determine whether other files on the same disk can be opened.
If not, the disk might be damaged. If it is a hard disk, contact your administrator
or computer hardware vendor for further assistance. Additional Data Error value: C0000185
Disk
type: 3

Error - 18/03/2014 03:47:14 | Computer Name = ADMIN-PC | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe_DPS, version: 6.1.7600.16385,
time stamp: 0x4a5bc3c1 Faulting module name: dps.dll, version: 6.1.7601.17514, time
stamp: 0x4ce7c60d Exception code: 0xc0000006 Fault offset: 0x000000000000e356 Faulting
process id: 0x59c Faulting application start time: 0x01cf427ba2847f48 Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: c:\windows\system32\dps.dll
Report
Id: 84f25e76-ae71-11e3-88a6-0024bebd0283

Error - 18/03/2014 03:47:14 | Computer Name = ADMIN-PC | Source = Application Error | ID = 1005
Description = Windows cannot access the file C:\Windows\System32\dps.dll for one
of the following reasons: there is a problem with the network connection, the disk
that the file is stored on, or the storage drivers installed on this computer; or
the disk is missing. Windows closed the program Host Process for Windows Services
because of this error. Program: Host Process for Windows Services File: C:\Windows\System32\dps.dll

The
error value is listed in the Additional Data section. User Action 1. Open the file
again. This situation might be a temporary problem that corrects itself when the
program runs again. 2. If the file still cannot be accessed and - It is on the network,
your
network administrator should verify that there is not a problem with the network
and that the server can be contacted. - It is on a removable disk, for example,
a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3.
Check and repair the file system by running CHKDSK. To run CHKDSK, click Start,
click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F,
and then press ENTER. 4. If the problem persists, restore the file from a backup
copy. 5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or computer
hardware vendor for further assistance. Additional Data Error value: C0000185 Disk
type: 3

Error - 18/03/2014 03:47:17 | Computer Name = Admin-PC | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe_BITS, version: 6.1.7600.16385,
time stamp: 0x4a5bc3c1 Faulting module name: ntdll.dll, version: 6.1.7601.18247,
time stamp: 0x521eaf24 Exception code: 0xc0000006 Fault offset: 0x0000000000029c42
Faulting
process id: 0xc6c Faulting application start time: 0x01cf427c37e3b3a1 Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: 85434d3f-ae71-11e3-88a6-0024bebd0283

Error - 18/03/2014 03:47:17 | Computer Name = Admin-PC | Source = Application Error | ID = 1005
Description = Windows cannot access the file C:\Windows\System32\schedsvc.dll for
one of the following reasons: there is a problem with the network connection, the
disk that the file is stored on, or the storage drivers installed on this computer;
or the disk is missing. Windows closed the program Host Process for Windows Services
because of this error. Program: Host Process for Windows Services File: C:\Windows\System32\schedsvc.dll

The
error value is listed in the Additional Data section. User Action 1. Open the file
again. This situation might be a temporary problem that corrects itself when the
program runs again. 2. If the file still cannot be accessed and - It is on the network,
your
network administrator should verify that there is not a problem with the network
and that the server can be contacted. - It is on a removable disk, for example,
a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3.
Check and repair the file system by running CHKDSK. To run CHKDSK, click Start,
click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F,
and then press ENTER. 4. If the problem persists, restore the file from a backup
copy. 5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or computer
hardware vendor for further assistance. Additional Data Error value: C0000185 Disk
type: 3

Error - 18/03/2014 03:49:16 | Computer Name = Admin-PC | Source = Application Error | ID = 1000
Description = Faulting application name: Explorer.EXE, version: 6.1.7601.17567,
time stamp: 0x4d672ee4 Faulting module name: ntdll.dll, version: 6.1.7601.18247,
time stamp: 0x521eaf24 Exception code: 0xc0000006 Fault offset: 0x0000000000029c42
Faulting
process id: 0x8ac Faulting application start time: 0x01cf427ba36dc623 Faulting application
path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: cdbe53b7-ae71-11e3-88a6-0024bebd0283

Error - 18/03/2014 03:49:16 | Computer Name = Admin-PC | Source = Application Error | ID = 1005
Description = Windows cannot access the file C:\Windows\System32\user32.dll for
one of the following reasons: there is a problem with the network connection, the
disk that the file is stored on, or the storage drivers installed on this computer;
or the disk is missing. Windows closed the program Windows Explorer because of this
error. Program: Windows Explorer File: C:\Windows\System32\user32.dll The error value
is listed in the Additional Data section. User Action 1. Open the file again. This
situation might be a temporary problem that corrects itself when the program runs
again. 2. If the file still cannot be accessed and - It is on the network, your network
administrator should verify that there is not a problem with the network and that
the server can be contacted. - It is on a removable disk, for example, a floppy
disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check
and repair the file system by running CHKDSK. To run CHKDSK, click Start, click
Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then
press ENTER. 4. If the problem persists, restore the file from a backup copy. 5.
Determine whether other files on the same disk can be opened. If not, the disk might
be damaged. If it is a hard disk, contact your administrator or computer hardware
vendor for further assistance. Additional Data Error value: C0000185 Disk type: 3

Error - 18/03/2014 03:53:19 | Computer Name = Admin-PC | Source = Application Error | ID = 1000
Description = Faulting application name: WerFault.exe, version: 6.1.7600.16385,
time stamp: 0x4a5bc2d9 Faulting module name: wer.dll, version: 6.1.7601.17514, time
stamp: 0x4ce7ba29 Exception code: 0xc0000006 Fault offset: 0x000135ed Faulting process
id: 0xf08 Faulting application start time: 0x01cf427ebe58e98b Faulting application
path: C:\Windows\SysWOW64\WerFault.exe Faulting module path: C:\Windows\SysWOW64\wer.dll
Report
Id: 5e872682-ae72-11e3-88a6-0024bebd0283

Error - 18/03/2014 03:53:37 | Computer Name = Admin-PC | Source = Application Error | ID = 1005
Description = Windows cannot access the file C:\Windows\SysWOW64\wer.dll for one
of the following reasons: there is a problem with the network connection, the disk
that the file is stored on, or the storage drivers installed on this computer; or
the disk is missing. Windows closed the program Windows Problem Reporting because
of this error. Program: Windows Problem Reporting File: C:\Windows\SysWOW64\wer.dll

The
error value is listed in the Additional Data section. User Action 1. Open the file
again. This situation might be a temporary problem that corrects itself when the
program runs again. 2. If the file still cannot be accessed and - It is on the network,
your
network administrator should verify that there is not a problem with the network
and that the server can be contacted. - It is on a removable disk, for example,
a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3.
Check and repair the file system by running CHKDSK. To run CHKDSK, click Start,
click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F,
and then press ENTER. 4. If the problem persists, restore the file from a backup
copy. 5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or computer
hardware vendor for further assistance. Additional Data Error value: C0000185 Disk
type: 3

[ System Events ]
Error - 18/03/2014 15:48:46 | Computer Name = Admin-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
discache MpFilter spldr Wanarpv6

Error - 18/03/2014 15:48:46 | Computer Name = Admin-PC | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 18/03/2014 15:48:46 | Computer Name = Admin-PC | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 18/03/2014 15:48:46 | Computer Name = Admin-PC | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 18/03/2014 15:49:02 | Computer Name = Admin-PC | Source = DCOM | ID = 10005
Description =

Error - 18/03/2014 15:49:08 | Computer Name = Admin-PC | Source = DCOM | ID = 10005
Description =

Error - 18/03/2014 15:49:18 | Computer Name = Admin-PC | Source = DCOM | ID = 10005
Description =

Error - 18/03/2014 15:49:20 | Computer Name = Admin-PC | Source = DCOM | ID = 10005
Description =

Error - 18/03/2014 15:59:19 | Computer Name = Admin-PC | Source = DCOM | ID = 10005
Description =

Error - 18/03/2014 15:59:19 | Computer Name = Admin-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.167.2039.0 Update Source: %%859 Update Stage:
%%852 Source Path: Default URL Signature Type: %%800 Update Type: %%803 User: NT AUTHORITY\SYSTEM

Current
Engine Version: Previous Engine Version: 1.1.10302.0 Error code: 0x8007043c Error
description: This service cannot be started in Safe Mode

< End of report >

Broni · Mar 18, 2014

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_70.dll File not found
[2013/12/27 12:36:21 | 000,000,037 | -HS- | C] () -- C:\Users\Trevor Askew\AppData\Local\70149b02515b3bb20dd492.47983420


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Click on "Run ESET Online Scanner" button.
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Broni · Mar 23, 2014

Still with me?

Askitbasket · Mar 27, 2014

Hi,

Sorry, yes, I am still with you. I've had a mad couple of weeks but am back onto it now.

Askitbasket · Mar 27, 2014

I think the custom OTL scan might have nailed it. I'm just going through the other stuff now but it seems to be working okay from a regular boot.

Windows update has started updating on its own!

Askitbasket · Mar 27, 2014

Custom OTL log:

All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
C:\Users\Trevor Askew\AppData\Local\70149b02515b3bb20dd492.47983420 moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Admin
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 294887 bytes
->Flash cache emptied: 754 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 754 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Trevor Askew
->Temp folder emptied: 3958460 bytes
->Temporary Internet Files folder emptied: 289553 bytes
->Java cache emptied: 455452 bytes
->FireFox cache emptied: 16726612 bytes
->Google Chrome cache emptied: 9865277 bytes
->Flash cache emptied: 1254 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 57272 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42287446 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 71.00 mb

[EMPTYJAVA]

User: Admin

User: All Users

User: Default

User: Default User

User: Public

User: Trevor Askew
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: Admin
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: Trevor Askew
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 03272014_204034

Files\Folders moved on Reboot...
C:\Users\Trevor Askew\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Askitbasket · Mar 27, 2014

Checkup:

Results of screen317's Security Check version 0.99.81
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 45
Java version out of Date!
Adobe Flash Player 12.0.0.70
Adobe Reader 10.1.9 Adobe Reader out of Date!
Mozilla Firefox (26.0)
Google Chrome 32.0.1700.107
Google Chrome 33.0.1750.117
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````

Askitbasket · Mar 27, 2014

FSS:

Farbar Service Scanner Version: 25-02-2014
Ran by Trevor Askew (administrator) on 27-03-2014 at 20:50:26
Running from "C:\Users\Trevor Askew\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

Broni · Mar 27, 2014

Eset?

Did you disable Windows firewall for whatever reason?

Askitbasket · Mar 28, 2014

Bah. ESET hung at 37% whereupon Windows restarted itself. I'm doing it again in safe mode this time.

I think I must have left Windows firewall off from before. Should I switch it back on again?

Broni · Mar 28, 2014

Never ever disable firewall.

Try Eset with different browser.

Broni · Apr 3, 2014

Still with me?

Inactive I think Parents' laptop has had virus - freezes and windows update errors

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