By QuickUsername ยท 32 replies
Jun 24, 2012
  1. BACKGROUND INFO: I got these lovely gifts from BlastMagazine's website, the article titled "Get ready for the future: Rundown of IPv6 supported routers", which is the first news article when searcing for "IVP6" using Google. Just a warning if anybody else sees that, I already reported it to Google too. There was an infected JavaScript ad that ran when I went there and that was it (SEO poisoned again - this is the same way I got infected last time!).

    Saw a suspicious firewall alert from Outpost and shut it down. Then the exe responsible caught NOD32's attention and it looked like it had killed it (it was Sirefef.W). I think it had already dropped something else though since C:\Windows\System32\Services.msc got infected with Win64/Patched.B.Gen. NOD32 detected that while it was trying to modify svchost.exe. It can't clean or delete it though, but it stops it. Somewhere along the way NOD32 also found C:\Users\Greg\AppData\Temp\ms0cfg32.exe, a variant of Win64/Sirefef.EV, which could also be deleted (since it was running and I couldn't kill it via task manager). I quickly put Services.exe to allow no activity and then put my fireewall into block all mode, so I had no internet access.

    In the next post I'll include log info and the 5 steps pinned at the top of the forum.
  2. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Step 2: Malware Bytes
    "Deleted by moderator"
  3. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  4. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Scan result of Farbar Recovery Scan Tool Version: 23-06-2012
    "Deleted by moderator"
  5. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    In Vista or Windows 7: Boot to System Recovery Options and run FRST.
    In Windows XP: Please boot to UBCD and run FRST.
    Type the following in the edit box after "Search:".


    Click Search button and post the log (Search.txt) it makes to your reply.
  6. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Farbar Recovery Scan Tool Version: 23-06-2012
    "Deleted by moderator"
  7. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Download attached fixlist.txt file and save it to the very same USB flash drive you've been using. Plug the drive back in.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    On Vista or Windows 7: Now please enter System Recovery Options.
    On Windows XP: Now please boot into the UBCD.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.


    Restart normally.

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it:
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

    Make sure, you re-enable your security programs, when you're done with Combofix.


    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    Attached Files:

  8. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Here is the fixlog. I will start Combofix as soon as you see you this posted.

    "Deleted by moderator"

    I successfully predicted what you were setting me up to do that there. (he he)
  9. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Go ahead..
  10. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Sorry for the huge delay!

    Part 1

    "Deleted by moderator"
  11. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Part 2 (of 2)

    "Deleted by moderator"

    It looks like the infection was removed via FRST. NOD32 gave me no errors. However I am still missing those IP services I listed above. Can I get them reinstalled or something?
  12. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Can you restate what the issue is?


    Download Malwarebytes' Anti-Malware: to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    Be sure to restart the computer.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt


    Download OTL to your Desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Under the Custom Scan box paste this in:

    %systemroot%\*. /mp /s
    %PROGRAMFILES%\bak. /s
    %systemroot%\system32\bak. /s
    %ALLUSERSPROFILE%\Start Menu\*.lnk /x
    %systemroot%\system32\config\systemprofile\*.dat /x
    %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
    %PROGRAMFILES%\Common Files\*.*
    %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
    %PROGRAMFILES%\Internet Explorer\*.tmp
    %PROGRAMFILES%\Internet Explorer\*.dat
    %USERPROFILE%\My Documents\*.exe
    %systemroot%\SECURITY\Database\*.sdb /x
    %systemroot%\Driver Cache\*.*
    %PROGRAMFILES%\Mozilla Firefox\0*.exe
    %ProgramFiles%\Microsoft Common\*.*
    %USERPROFILE%\Favorites\*.url /x
    %ALLUSERSPROFILE%\*.dat /x
    dir /b "%systemroot%\system32\*.exe" | find /I " " /c
    dir /b "%systemroot%\*.exe" | find /I " " /c
    %PROGRAMFILES%\Mozilla Firefox\*.dat
    %USERPROFILE%\Cookies\*.txt /x
    %systemroot%\pchealth\helpctr\System\*.exe /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\LastSuccessTime /rs

    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
  13. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Sorry for the delay again. Every time you post a response, I am about 10-15 minutes late to seeing it! I wish it would beep when it gets a new replay. Anyways... a quick update.

    Win64/Patched.B.Gen was fixed by FRST. Even NOD32 was reporting nothing. The services I listed above were not working though before I started running ComboFix. They are all are needed network security so I was leery to go online, and thinking that the stuff you are having me run wouldn't pay attention to the damaged services.

    However, after ComboFix restarted my computer or SOMETHING happened, they are all back. I checked them. I don't know if it happened after ComboFix did another restart that I missed, but it looks like the services issue is solved! I didn't know ComboFix could do stuff with services like that!

    My computer looks about clean and pristine right now. Instead of reinstalling Malware Bytes again, can I just run the one I had already installed?
  14. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Good news :)

    Yes you can run your MBAM. Just make sure it's updated.
  15. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    MBAM found nothing.

    Do you still want me to run OTL?
  16. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Yes. No need to ask :)
  17. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    I'm still here. I ran it even BEFORE I posted that message asking you, it's just taking FOREVER.
  18. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25


    "Deleted by moderator"
  19. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    ========== Custom Scans ==========

    "Deleted by moderator"
  20. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25


    "Deleted by moderator"
  21. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin File not found
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (Reg Error: Key error.)
      @Alternate Data Stream - 1203 bytes -> C:\Users\Greg\AppData\Local\Temp\:LBaTszL8jqAVq8idAy99RrOK2i
      @Alternate Data Stream - 1203 bytes -> C:\Users\Greg\AppData\Local\Temp:LBaTszL8jqAVq8idAy99RrOK2i
      @Alternate Data Stream - 1194 bytes -> C:\ProgramData\Microsoft:pi8Tt9GBwsPZWWmH9oz9auqsWi
      @Alternate Data Stream - 1142 bytes -> C:\ProgramData\Microsoft:Bu2wJs8Xi1L3vP7rYLHuhFQ0iJedS3
      @Alternate Data Stream - 1121 bytes -> C:\Users\Greg\AppData\Local\Temp\:sYvns2oSBVHPzpP6d0WiJNmy
      @Alternate Data Stream - 1121 bytes -> C:\Users\Greg\AppData\Local\Temp:sYvns2oSBVHPzpP6d0WiJNmy
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.


    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    3. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    4. Please, run F-Secure Online Scanner

    • Disable your Antivirus program.
    • Checkmark I have read and accepted the license terms.
    • Click on Run Check button.
    • Quick scan (recommended) option will come pre-checked. Don't change it.
    • Click on Start button.
    • When scan is done, in Step 3: Clean the files, leave all settings as they're.
    • Click Next button.
    • Click Full report... button.
    • Copy report's content and paste it into your next reply.
  22. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Wow, I can't believe I never saw that post AT ALL. I was refreshing the page and seriously checking, I swear. I'll try to do it, but for now I have tons of files and such open that would time to close and I need to go to bed soon so this is not possible. I will do it tomorrow (probably at like 4pm) and then post back.
  23. Broni

    Broni Malware Annihilator Posts: 54,262   +383

    No worries :)
  24. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Custom OTL

    "Deleted by moderator"
  25. QuickUsername

    QuickUsername TS Rookie Topic Starter Posts: 25

    Security Check

    "Deleted by moderator"
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